dpayne7571

Just bought this car two days ago and it's asking me to enter a PIN number that does not show on my iPhone. I can't get it to pair.... I'm using the current version 8.4. Any help would be great! Thanks!!

bob2011

Try 0000 or 1111 generally those are the preset numbers.

Mike5215

After the 8.0 update the phones stopped pairing with Mercedes systems. Apple blames Mercedes for outdated firmware, Mercedes blames Apple for changing the pairing protocol in 8.0. I keep hoping that a subsequent update will fix it but nothing so far. Now I will yield the floor so the guys using Androids can crow...

dpayne7571

Grrrrrrr. That's not good.

DaveW68

My Samsung GS5 paired and works perfectly.

Jason B

That is really shi-tty. We all know Mercedes is not going to do anything. Apple needs to. Hint, keep calling apple. They listen is enough people call. This is effecting thousands of Mercedes cars then.

dpayne7571

UPDATE. My iPhone 6 now pairs with my car!! Apple did release an update yesterday so either I was doing something wrong before or the update made it possible. I do know when the car ask for the passcode, it will be the code you use to unlock your phone.

wilassasin

You must have been doing something wrong I've had the iPhone 6 since launch and never had one issue with pairing before and after the update.

Congrats btw on the car, how do you like it so far?

billiards101

I picked up a 13' S550 yesterday too and the very cute gal at the dealer paired it to my iPhone 6 without applying the update. Couldn't believe it paired in around 3 seconds after entering the 0000. Bluetooth pairing can be finnicky so I'm never surprised when there is a problem. I Was disappointed it wouldn't stream bluetooth audio, ordered the Bovee Viseeo Tune2air WMA1000 today hopefully they still work.

wilassasin

What color did you buy?

billiards101

Palladium silver with black leather interior. Driver assist & Sport packages, pano roof and a few other options. 14k miles $60k w/cpo. Not a super deal but car is like new.

Mike5215

It's possible the 2013 W221 COMAND has updated firmware vs the 2010, but I know the 2010 pre-update wouldn't pair. It never got to the point where the phone prompted you for the access code, so it was just stuck in an endless loop where the car was waiting for a code confirmation on the device and the device was waiting for the car to send the prompt. It's a fairly well documented problem. I'll install the latest update and see if that helps.

Edit

Okay, after the Iphone update it will pair, but not in the typical way (at least on my 2010). Go to the telephone menu and have the car search for available phones. When your phone appears in the list, select it. Normally this would create a prompt on the phone with a pairing code, and you'd enter that code into COMAND. Now, nothing shows on the phone, but COMAND wants the pairing code it just sent to the phone. On COMAND enter "0000". That will create a prompt on the phone for a code. Enter "0000" on the phone and click "Pair".

Mike5215

That $60k price for a CPO car sounds about right with that mileage.

alx

eh? iphone 6 will pair with 2013 w221. always has been

if it doesnt at first attempt, restart car and phone and it will pair. it actually needs only one to be restarted, but i dont recall was it the car or the phone