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Two Audio 10 issues

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Old May 2, 2005 | 09:24 PM
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Two Audio 10 issues

I recently installed the Audio10 in my 2001 c240. I love it. It is a big difference from the cassette headunit. BUT I have two issues so far...

1. When I turn the car on sometimes, there is no sound. Power but no sound. I have to turn the car on and off a few times to get it to play. It doesn't do it all the time but it has been a few times. Any ideas?

2. When my cell phone was sitting on the sliding cover for the cupholder and I got a call, the phone interferred with the radio and I lost sound for a few seconds. Has anyone experienced this?

Any help is appreciated.
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Old May 4, 2005 | 07:35 AM
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Originally Posted by ROCK1965
I recently installed the Audio10 in my 2001 c240. I love it. It is a big difference from the cassette headunit. BUT I have two issues so far...

1. When I turn the car on sometimes, there is no sound. Power but no sound. I have to turn the car on and off a few times to get it to play. It doesn't do it all the time but it has been a few times. Any ideas?

2. When my cell phone was sitting on the sliding cover for the cupholder and I got a call, the phone interferred with the radio and I lost sound for a few seconds. Has anyone experienced this?

Any help is appreciated.
anyone?
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Old May 4, 2005 | 09:28 AM
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sorry man, your getting no responses cuz no one knows... did you purchase the unit second hand? Also the cell phone shut off thing... does it happen everytime you get a call? How long do you lose sound for?
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Old May 6, 2005 | 07:55 AM
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Originally Posted by 55fanatic
sorry man, your getting no responses cuz no one knows... did you purchase the unit second hand? Also the cell phone shut off thing... does it happen everytime you get a call? How long do you lose sound for?

Yes I did purchase it second hand. My bro purchased it in Germany and sent it to me. I had to have a friend at the dealership put the diagnostic tool on the car and set it up for me.

I lose sound for a few second, maybe 4 or 5 seconds when it goes out from the cell phone. but it doesn't happen all the time. Very weird.
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Old May 12, 2005 | 02:42 AM
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2 friends had the same thing with the sound coming on and off with an audio 10 one was a coupe and one was a sedan, they both got replaced under warranty...maybe send the unti back to the guy in Germany
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Old May 13, 2005 | 05:21 PM
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yes this happens to me sometimes also. I have a third problem with mine and that is at times it will randomly mute itself, then turn right back on. Im about ready to rip the whole *** thing out.
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Old Jun 6, 2005 | 12:22 PM
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dont worry about your cell cutting out your radio for a few secs. This is the cell frequeny interfering w/ the radio. I have a Nextel and Tmobile that both do it.
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Old Jun 7, 2005 | 08:02 PM
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I'll bet the problem is something with the phone module telling the radio there's a call, and the radio goes to mute, like its supposed to. You could try disconnecting the phone mute wire to the radio, it's #A-3, and see if that makes a difference.
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Old Aug 10, 2005 | 06:16 PM
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Any other ideas?
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Old Aug 10, 2005 | 10:54 PM
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i've had my audio10 unit for about 1-2 years now. ive experienced the unit go mute on startup...

i will start the car, and the unit is clearly on, yet nothing. the way i resolve it is to just turn the unit off and then on again.. it works for me, im not sure however if u are getting the same type of problem.
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Old Aug 12, 2005 | 05:40 PM
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mine shows power but i am unable to do anytime. i can turn if off but switch between radio and CD but no sound at all. I also cannot eject the cd. It does not display MUTE.
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Old Aug 12, 2005 | 05:45 PM
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Looks like its time to send it to BECKER for eval/repair.
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Old Aug 12, 2005 | 07:42 PM
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I'll bet the problem is something with the phone module telling the radio there's a call, and the radio goes to mute, like its supposed to. You could try disconnecting the phone mute wire to the radio, it's #A-3, and see if that makes a difference.
I'm gonna second this one. My Audio 30 did this when a technician disconnected my battery cable one time. Noticed it right away as I was pulling out of the dealer's parking lot. Took it back to them and they said that this was precisely the problem.
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Old Aug 12, 2005 | 10:06 PM
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Originally Posted by davis449
I'm gonna second this one. My Audio 30 did this when a technician disconnected my battery cable one time. Noticed it right away as I was pulling out of the dealer's parking lot. Took it back to them and they said that this was precisely the problem.

I am gonna try this tomorrow. If it doesn't work, I duess it's off to Becker.
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Old Aug 21, 2005 | 09:31 PM
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Originally Posted by ROCK1965
I am gonna try this tomorrow. If it doesn't work, I duess it's off to Becker.

Well, I cut the Tel Mute wire and still have the problem. Guess I will either live with it for now or send it off to Becker.
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Old Aug 22, 2005 | 10:06 PM
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What's the model number of this radio?
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