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Long day and Broken Screen..

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Old Mar 9, 2008 | 11:30 PM
  #1  
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Long day and Broken Screen..

well here is the story.
i was driving on the freeway and got stuck in traffic, and for some reason
i left my phone on top of my center consol(armrest?) with the lid closed, and there it is, red brake light infront of me, so i braked , all i see is my treo going right to the screen (i tried to catch it, but ended up guiding right to the screen)
and there it goes, screen cracked, .
next day i took it to the dealer and maybe they might be able to repair the screen, and my estimate came out to 5300, + labor,. According to the mb service, there is no part # for screen it self, the only way is to replace the whole unit.
is there anyway to replace/fix the screen? or am i just stuck with replacing the whole unit?
thanks for your help.

btw my car is 2007 e350 without p1 just base model,
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Old Mar 10, 2008 | 08:46 AM
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C350
Originally Posted by ku@
well here is the story.
i was driving on the freeway and got stuck in traffic, and for some reason
i left my phone on top of my center consol(armrest?) with the lid closed, and there it is, red brake light infront of me, so i braked , all i see is my treo going right to the screen (i tried to catch it, but ended up guiding right to the screen)
and there it goes, screen cracked, .
next day i took it to the dealer and maybe they might be able to repair the screen, and my estimate came out to 5300, + labor,. According to the mb service, there is no part # for screen it self, the only way is to replace the whole unit.
is there anyway to replace/fix the screen? or am i just stuck with replacing the whole unit?
thanks for your help.

btw my car is 2007 e350 without p1 just base model,
that totally sucks but dont feel bad.. this happens more often than you might think. $5300 sounds high. you might want to call parts and see if they can get you a core trade with a refurbished unit.. that can save you quite a bit. Also there are a few places out there that do mercedes radio repairs who might be able to get you just a screen from another damaged unit.
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Old Mar 10, 2008 | 08:58 AM
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2005 S500 4-Matic, 1978 450SL
I cannot say for sure regarding your model year, but no replacement screen (alone) was available from MB for '06 and earlier. The whole unit had to be replaced.

I do not know of an independent source for your screen, or anyone who could replace only that part.
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Old Mar 10, 2008 | 02:33 PM
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thank you guys!

thank you so much for information.
i've called couple places, and they told me used unit varies from $1000 - $2500, but no core trade so far, can i buy a unit off ebay that is made for 2005 e320 and use it on my car?
thanks again.

ps.. by any chance ,do you guys know any shops that's good at screen replacing or fix in socal?
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Old Mar 10, 2008 | 06:36 PM
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Originally Posted by ku@
thank you so much for information.
i've called couple places, and they told me used unit varies from $1000 - $2500, but no core trade so far, can i buy a unit off ebay that is made for 2005 e320 and use it on my car?
thanks again.

ps.. by any chance ,do you guys know any shops that's good at screen replacing or fix in socal?
I'd look in the yellow pages and find a shop that does laptop repairs - I seriously doubt that MB has a custom LCD for the COMAND (but, knowing MB, they well may...) - and see if they can dig you up a new LCD. Longshot, but I know of at least one guy in Texas who's had it done, but I have no idea where he got the LCD...
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Old Mar 10, 2008 | 07:45 PM
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Updated:
Check this out; $800/ the $300 one is not in stock, for a W211 head unit. You can swap out the screen. If you were in NJ, I'd do it for you since I can usually fix anything.

http://www.mbdoctor.com/shop/product...products_id=44

http://mbdoctor.com/shop/index.php?manufacturers_id=10

http://www.mbdoctor.com/shop/product...bc8c42ab03582d

Last edited by pinebaron; Mar 10, 2008 at 08:00 PM.
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Old Mar 10, 2008 | 09:03 PM
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so if i buy the $800 model, i could simply take out my old one and plug in the new one right?
thank you again..
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Old Mar 10, 2008 | 10:15 PM
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** UPDATE **
i just talked to mbdoctor, and one of his buddy is going to replace my unit tomorrow!! and even better he lives 2 blocks away from me also. i'll keep you guys updated on the result! thanks guys!
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Old Mar 10, 2008 | 11:12 PM
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Originally Posted by ku@
** UPDATE **
i just talked to mbdoctor, and one of his buddy is going to replace my unit tomorrow!! and even better he lives 2 blocks away from me also. i'll keep you guys updated on the result! thanks guys!

Great news; now I am glad I gave you that link.
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Old Mar 10, 2008 | 11:13 PM
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Mercedes has their radio's repaired here:

http://www.aertech.com/index.asp

Perhaps AER can repair anyone's Head Unit, Instrument Cluster, or Amp. I am pretty sure Mercedes does not toss head units in the trash when replaced under warranty.
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Old Mar 11, 2008 | 03:15 PM
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2007 e350
Before and After

Before


After





Thanks to MBdoctor,Pinebaron,Gary(mobile audio installation) and everyone else for your support!
Everything with labor was $600!
thank you!!
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Old Mar 11, 2008 | 03:30 PM
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FANTASTIC!!
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Old Mar 12, 2008 | 08:01 AM
  #13  
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Thanks, KU@ and pinebaron; I'm sure this information will make a several people happy every year.
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Old Mar 12, 2008 | 11:50 PM
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Looks like they gave you a European unit. I guess you didn't have navigation? Because without hacking the disc, navi on that unit wont work in the US / Canada.
Also from what I've heard the AM radio stations don't work right on it. Nor do high frequency FM stations (Over 103 mhz?)

Just putting that out there
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Old Mar 13, 2008 | 09:16 AM
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Originally Posted by acr2001
Looks like they gave you a European unit. I guess you didn't have navigation? Because without hacking the disc, navi on that unit wont work in the US / Canada.
Also from what I've heard the AM radio stations don't work right on it. Nor do high frequency FM stations (Over 103 mhz?)

Just putting that out there

yep, no nav, and also am stations doesn't work either, but i never listen to radio station anyway, so it worked out for me
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