woedee

Anyone else unable to send destinations to their car via Google Maps and Download POI's/Routes Mercedes-Benz Apps? I have been unable to do so since Friday. When I attempt to send a destination, the Google maps websites displays: "Sorry, we were unable to send this message at this time. Please visit the help page." The help page is of no help.

woedee

Update: issue resolved; all is well now




I really like Google's 360 degrees street view

JaCe88

I only just realised today that even my June 2011 delivered Australian MY12 C250 has access to Facebook and the newer interface. It's still pretty darn slow but not sure if that's my Blackberry Bold 9900 or Telco (Optus Australia) causing it.

Also note, in Australia I have Weather as a fourth option:


Note: Weather used to be 2nd option, and Facebook was 4th, but I rearranged it.

ps. Here's a video of COMAND Online: http://www.youtube.com/watch?v=hMGqT...ature=youtu.be

woedee

here in the US, weather app is delivered via Sirius XM (satellite radio) - the app runs a lot faster than MB Comand Online Apps, due to its data throughput.

siglo

I am missing the google local search app from my 2013 c63 black series. Is there a way I could download it?

Cosworth2000

Your car (US) came with MB Apps? How come no one else has that feature?

woedee

Enable it via engineering menu.

siglo

Could you elaborate please? My car came with all the apps (weather, news, facebook) except google local search. I have gone through all the engineering menu and nothing I enable adds google local search to my list of apps.

Cosworth2000

I went into the engineer mode and I only have the browser...so how do I get the apps?

mohdmh

Same problem here. Before I had Google local search and POI searching. Now, I’ve only weather and Facebook which are totally useless as you can check them through smartphone directly much easier and faster.

However, Google local search and POI are needed because they are integrated with Command Navi.

It could be MB removed them from Middle east since i am in Saudi Arabia and you seems in Kuwait!!

I will try to reach a useful party in MB Germany who can confirm\fix our issue.

siglo

Thanks for the info. My car came without google local search from the beginning. Do you remember when it disappeared from your car? Did you take it to service and they updated the firmware or something which removed it? I'd appreciate if you keep me updated with whatever answer you get back from MB.

mohdmh

Hi siglo, actually, I’ve tried the Internet option one year ago with a Nokia phone when i bought the car and all the apps were there. But since i changed to iPhone, i became not able to access the Internet because the iPhone limitation with the used Bluetooth technology i.e. DUN.

Now, I’ve changed to android Samsung S3 and can use the Internet with an android apps called BlueDUN but disappointed when i discovered the missing apps. However, yes my car was in maintenance (Service A) last month but the MB consultant denied that they updated Command OnLine.

I will update you with whatever MB reply

mohdmh

Good news :-)
I’ve contacted MB customer service. I’ve provided them with my VIN and mentioned the missing MB Apps. They’ve replied me back that problem has been solved.

Now, I'm enjoying the “Google Local Search” and “Download POIs/Routes” again.

You can find below their e-mail address:
customer.care@daimler.com

siglo

I've contacted them and they simply referred me to their Middle East customer care. In keeping up with their history with me of being useless, Middle East support simply said it is not available in Kuwait.

Can you provide me with the name/contact of the support agent who assisted you? I assume your car is GCC spec and you are located in KSA

mohdmh

You're right my car is GCC spec and I'm in KSA

These are the e-mails that I've initially sent to:
Mercedes-Benz-Apps@Daimler.com
dialog@daimler.com

After that, the reply came from customer.care@daimler.com

Try to send to the same and you should be contacted from Germany. Let me know the good news

mohdmh

Pictures are not appearing!!

2013 GL450

what speeds are people getting with these apps? I have a 2013 GL450 and it crawls. to the point of being not useful. In New York. Is there a fix?

DoctorDash

This is very strange. When i first got into my 2013 I had my iphone paired up and plugged into the center console. I had the apps working, browser working with no special gimmics on a 4s. Then I called to activate the mbrace2 function and now it seems like the internet is being used from some cell in my car, not my phone. So even with no phone in the car can still search the web, and its not too too slow, at least not dun slow

Frankie

2013 GL450

My car doesn't use my iPhone Internet connection. I wish it did. The car connection is a slow crawl.

nnk

I tried (too): no answer. :-((

Surge

As of 2016, it seems like the Google apps are no longer supported.
My COMAND system Apps show "Local Search" not "Google Search", RSS is no longer supported, there is no more Google Street View, and the Send GPS Coordinates to Car from Google Maps no longer works.

What the?!

I am in Canada. We do not have MBrace. But all of the above was working a few months ago.

ceevee

I'm having the same issue. I now need to manually input addresses instead of using POI download through COMAND online.

Has anyone been able to send POI to their car successfully?

DavaLad

Yes. I just got a 2015 GLA45 and used the browser version of maps to send a POI after setting up the car to your Google account here:

https://www.google.co.uk/maps/sendtocar

Just select MB and put the VIN in the account ID box.


The car is paired with the phone and using this utility, BT tethering is automatically switched on when in the car:

https://play.google.com/store/apps/d...rtetheringauto

Then just collect the POI from MB Apps.