Comand-Online/Mercedes-Benz Apps Down?
Thread Starter
Member
Joined: Mar 2007
Posts: 232
Likes: 0
From: Los Angeles (213)
w205 - Black
Comand-Online/Mercedes-Benz Apps Down?
Anyone else unable to send destinations to their car via Google Maps and Download POI's/Routes Mercedes-Benz Apps? I have been unable to do so since Friday. When I attempt to send a destination, the Google maps websites displays: "Sorry, we were unable to send this message at this time. Please visit the help page." The help page is of no help.
Senior Member
Joined: Jun 2011
Posts: 392
Likes: 16
GLE 300d (v167)
I only just realised today that even my June 2011 delivered Australian MY12 C250 has access to Facebook and the newer interface. It's still pretty darn slow but not sure if that's my Blackberry Bold 9900 or Telco (Optus Australia) causing it.
Also note, in Australia I have Weather as a fourth option:
Note: Weather used to be 2nd option, and Facebook was 4th, but I rearranged it.
ps. Here's a video of COMAND Online: http://www.youtube.com/watch?v=hMGqT...ature=youtu.be
Also note, in Australia I have Weather as a fourth option:
Note: Weather used to be 2nd option, and Facebook was 4th, but I rearranged it.
ps. Here's a video of COMAND Online: http://www.youtube.com/watch?v=hMGqT...ature=youtu.be
Last edited by JaCe88; May 19, 2012 at 05:29 AM. Reason: thumbnail
Trending Topics
Junior Member
Joined: Jul 2009
Posts: 30
Likes: 0
From: Kuwait
2004 Land Cruiser, 2009 G55, 2013 C63 Black Series
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
Junior Member
Joined: Jun 2011
Posts: 24
Likes: 0
Lexus ES300 2004, E300 2012
However, Google local search and POI are needed because they are integrated with Command Navi.
It could be MB removed them from Middle east since i am in Saudi Arabia and you seems in Kuwait!!
I will try to reach a useful party in MB Germany who can confirm\fix our issue.
Junior Member
Joined: Jul 2009
Posts: 30
Likes: 0
From: Kuwait
2004 Land Cruiser, 2009 G55, 2013 C63 Black Series
Same problem here. Before I had Google local search and POI searching. Now, I’ve only weather and Facebook which are totally useless as you can check them through smartphone directly much easier and faster.
However, Google local search and POI are needed because they are integrated with Command Navi.
It could be MB removed them from Middle east since i am in Saudi Arabia and you seems in Kuwait!!
I will try to reach a useful party in MB Germany who can confirm\fix our issue.
However, Google local search and POI are needed because they are integrated with Command Navi.
It could be MB removed them from Middle east since i am in Saudi Arabia and you seems in Kuwait!!
I will try to reach a useful party in MB Germany who can confirm\fix our issue.
Junior Member
Joined: Jun 2011
Posts: 24
Likes: 0
Lexus ES300 2004, E300 2012
Thanks for the info. My car came without google local search from the beginning. Do you remember when it disappeared from your car? Did you take it to service and they updated the firmware or something which removed it? I'd appreciate if you keep me updated with whatever answer you get back from MB.
Now, I’ve changed to android Samsung S3 and can use the Internet with an android apps called BlueDUN but disappointed when i discovered the missing apps. However, yes my car was in maintenance (Service A) last month but the MB consultant denied that they updated Command OnLine.
I will update you with whatever MB reply
Junior Member
Joined: Jun 2011
Posts: 24
Likes: 0
Lexus ES300 2004, E300 2012
Good news :-)
I’ve contacted MB customer service. I’ve provided them with my VIN and mentioned the missing MB Apps. They’ve replied me back that problem has been solved.
Now, I'm enjoying the “Google Local Search” and “Download POIs/Routes” again.
You can find below their e-mail address:
customer.care@daimler.com
I’ve contacted MB customer service. I’ve provided them with my VIN and mentioned the missing MB Apps. They’ve replied me back that problem has been solved.
Now, I'm enjoying the “Google Local Search” and “Download POIs/Routes” again.
You can find below their e-mail address:
customer.care@daimler.com
Junior Member
Joined: Jul 2009
Posts: 30
Likes: 0
From: Kuwait
2004 Land Cruiser, 2009 G55, 2013 C63 Black Series
I've contacted them and they simply referred me to their Middle East customer care. In keeping up with their history with me of being useless, Middle East support simply said it is not available in Kuwait.
Can you provide me with the name/contact of the support agent who assisted you? I assume your car is GCC spec and you are located in KSA
Can you provide me with the name/contact of the support agent who assisted you? I assume your car is GCC spec and you are located in KSA
Good news :-)
I’ve contacted MB customer service. I’ve provided them with my VIN and mentioned the missing MB Apps. They’ve replied me back that problem has been solved.
Now, I'm enjoying the “Google Local Search” and “Download POIs/Routes” again.
You can find below their e-mail address:
customer.care@daimler.com
I’ve contacted MB customer service. I’ve provided them with my VIN and mentioned the missing MB Apps. They’ve replied me back that problem has been solved.
Now, I'm enjoying the “Google Local Search” and “Download POIs/Routes” again.
You can find below their e-mail address:
customer.care@daimler.com
Last edited by siglo; Dec 13, 2012 at 08:06 AM.
Junior Member
Joined: Jun 2011
Posts: 24
Likes: 0
Lexus ES300 2004, E300 2012
You're right my car is GCC spec and I'm in KSA
These are the e-mails that I've initially sent to:
Mercedes-Benz-Apps@Daimler.com
dialog@daimler.com
After that, the reply came from customer.care@daimler.com
Try to send to the same and you should be contacted from Germany. Let me know the good news
These are the e-mails that I've initially sent to:
Mercedes-Benz-Apps@Daimler.com
dialog@daimler.com
After that, the reply came from customer.care@daimler.com
Try to send to the same and you should be contacted from Germany. Let me know the good news
Senior Member
Joined: Dec 2012
Posts: 297
Likes: 89
This is very strange. When i first got into my 2013 I had my iphone paired up and plugged into the center console. I had the apps working, browser working with no special gimmics on a 4s. Then I called to activate the mbrace2 function and now it seems like the internet is being used from some cell in my car, not my phone. So even with no phone in the car can still search the web, and its not too too slow, at least not dun slow
Frankie
Frankie
Member
Joined: Aug 2014
Posts: 165
Likes: 0
W205
You're right my car is GCC spec and I'm in KSA
These are the e-mails that I've initially sent to:
Mercedes-Benz-Apps@Daimler.com
dialog@daimler.com
After that, the reply came from customer.care@daimler.com
Try to send to the same and you should be contacted from Germany. Let me know the good news
These are the e-mails that I've initially sent to:
Mercedes-Benz-Apps@Daimler.com
dialog@daimler.com
After that, the reply came from customer.care@daimler.com
Try to send to the same and you should be contacted from Germany. Let me know the good news
MBWorld Fanatic!
Joined: Jun 2014
Posts: 2,030
Likes: 434
From: 🇨🇦
W463 G550 / C190 GTC //prev: W204 C63 507 / R170
As of 2016, it seems like the Google apps are no longer supported.
My COMAND system Apps show "Local Search" not "Google Search", RSS is no longer supported, there is no more Google Street View, and the Send GPS Coordinates to Car from Google Maps no longer works.
What the?!
I am in Canada. We do not have MBrace. But all of the above was working a few months ago.
My COMAND system Apps show "Local Search" not "Google Search", RSS is no longer supported, there is no more Google Street View, and the Send GPS Coordinates to Car from Google Maps no longer works.
What the?!
I am in Canada. We do not have MBrace. But all of the above was working a few months ago.
Junior Member
Joined: Jan 2015
Posts: 32
Likes: 3
none
Originally Posted by Surge
As of 2016, it seems like the Google apps are no longer supported.
My COMAND system Apps show "Local Search" not "Google Search", RSS is no longer supported, there is no more Google Street View, and the Send GPS Coordinates to Car from Google Maps no longer works.
What the?!
I am in Canada. We do not have MBrace. But all of the above was working a few months ago.
My COMAND system Apps show "Local Search" not "Google Search", RSS is no longer supported, there is no more Google Street View, and the Send GPS Coordinates to Car from Google Maps no longer works.
What the?!
I am in Canada. We do not have MBrace. But all of the above was working a few months ago.
Has anyone been able to send POI to their car successfully?
Newbie
Joined: Aug 2016
Posts: 1
Likes: 0
GLA45 AMG
https://www.google.co.uk/maps/sendtocar
Just select MB and put the VIN in the account ID box.
The car is paired with the phone and using this utility, BT tethering is automatically switched on when in the car:
https://play.google.com/store/apps/d...rtetheringauto
Then just collect the POI from MB Apps.
