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Mercedes V710 Phone?

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Old 12-22-2004, 10:31 AM
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Question Mercedes V710 Phone?

I have the V60 Motorola phone and would like to upgrade to the much better V710 phone. The accessories for 2005 show this phone, get the dealer says MB has not released it yet. Any ideas when you will finally release it??
Old 12-22-2004, 10:45 AM
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2000 E320 Sedan
how much is it?
Old 12-22-2004, 11:20 AM
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Around 9 bills, I think
Old 12-22-2004, 12:08 PM
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will the v710 fir in the same cradle as the v60?
Old 12-22-2004, 01:06 PM
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No, what I understand is that the cradle will need to be replaced.
Old 12-22-2004, 03:19 PM
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Originally Posted by gellie
will the v710 fir in the same cradle as the v60?
You need to have a different cradle, and it will only work on a 2005 MHI system (or it works in an earlier car if you have MBenzNL install an MHI system on your car).

-s-
Old 12-22-2004, 07:47 PM
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I urge you to write a letter to MBUSA and complain that they are not supporting upgraded handsets for older systems. There is no reason why you should not be able to buy a newer Motorola phone and cradle that will work with your system. The life cycle of a cellphone is far shorter than that of a Mercedes. MBUSA should have thought of this when they designed the system. Send the letter to:

Paul Juron
Mercedes-Benz USA, LLC
3 Paragon Drive
Montvale, NJ 07645

If enough people complain they will address the issue. At the moment they are being very aragant about the situation. However, customer satisfaction is a top priority and if they see enough letters they will do something about it.
Old 12-22-2004, 10:31 PM
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This topic has the progression of availability on the V710 phone.
Old 12-22-2004, 10:48 PM
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I already wrote one and fax it over. I can not get a phone in my 2004 SL500 because the Cingular phones that Mercedes sells will not work in my area. My area uses GSM.

By the way, how is the Verizon voice quality? I herd it is a lot better than Cingular.


Mercedes Benz of North America
Customer Service Assistance Center
One Glenview Road, PO Box 345
Montvale, NJ 07645-0345

FAX 201-476-6213

Last edited by tiggerfink; 12-22-2004 at 10:52 PM.
Old 12-23-2004, 12:32 AM
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I have both, VZW and Cingular. Both have very strong RF here where I live. VZW sound quality is better because CDMA does not has the minor buzzing noise in the background like GSM. But I have learned to hold the GSM phone in a way that I don't hear it enough to bother me.

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