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NTG 5.5 COMAND Keeps Restarting

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Old Apr 4, 2025 | 07:47 PM
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NTG 5.5 COMAND Keeps Restarting
Hello

i have a NTG 5.5 COMAND in my c220d, and sometimes restarts while driving, how i can fix it ?

i have this 2 errors, can be of that ?


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Old Apr 5, 2025 | 03:12 AM
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CTRLC is the Rotary/Touchpad panel from Central Console. This has On/Off button and it's also a Gateway for your Comand.
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Old Apr 5, 2025 | 06:12 AM
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Originally Posted by trigital
CTRLC is the Rotary/Touchpad panel from Central Console. This has On/Off button and it's also a Gateway for your Comand.
that i know, but the lost of communication can cause the restarting ?
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Old Apr 5, 2025 | 06:31 AM
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Yes,
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Old Apr 5, 2025 | 07:10 AM
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Originally Posted by trigital
Yes,
thanks, how can i fix the lost connection ? is cables ? buttons issues ?
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Old Apr 5, 2025 | 07:12 AM
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Usually Coca cola inside the buttons, but also cables, connectors or maybe wrong compatibility if you retrofit the 5.5.
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Old Apr 5, 2025 | 07:46 AM
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Originally Posted by trigital
Usually Coca cola inside the buttons, but also cables, connectors or maybe wrong compatibility if you retrofit the 5.5.
yes i did a retro fit from NTG5.0 to NTG5.5 its from W222 , all buttons are working like before in NTG5.0
Last edited by GabrielFSousa; Apr 5, 2025 at 07:54 AM.
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Old Apr 5, 2025 | 08:02 AM
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So maybe you can ask help from Carsystem if you install their adaptor and/or cables, reference numbers from CTRLC.
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Old Apr 8, 2025 | 07:58 AM
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is this the last ntg5.5 versions ?

A2229049601 - BOOT
A2229022519 - NAVI
A2229022321 - APP
A2229030803 - HMI
A2229030903 - USC
A2059023624 - DIBA
A2059033801 - CLP
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Old May 23, 2025 | 04:50 PM
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In my opinion, one of the noblest things a human being can do is share information.

on my w205, put the cell phone in that area was causing my NTG 5.5 COMAND, to restart.
putting the phone in the door, my NTG.5.5 never restarted again.


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