List of PROBLEMS that have been fixed on a 2002 C240 with 38,000miles. Needless to say i'm glad i got the extended warranty.....Dealership: Keyes European on Van Nuys has been more than accomodating fixing and replacing everything and providing loaner cars.

1. CLIENT STATES THERE IS A BURNING SMELL..CV
2 . CLIENT STATES BATTERY/ALTERNATOR LIGHT IS ON..CV REPAIR: 15101537 BATTERY LIGHT ON TEST ENGINE CHARGING SYSTEM,TEST BATTERY, CHARGE BATTERY, REPLACED ALTERNATOR, NO CHARGING

3. UPON INSPECTION FOUND NOISE FROM ENGINE COMPARTMENT 03007067 NOISE FROM ENGINE
REPAIR: REPLACED CRANKSHAFT PULLEY, COMING APART, REPLACED BELT TENSIONER, NOISY DC=20249367. UPON INSPECTION FOUND STEERING MAKING NOISE WHEN TURNING 46523047 P/S NOISY FUNCTION CHECK P/S & INSPECT FOR LEAKS.FOUND LEAK @ RESERVOIR SEAL. REMOVE P/S RESERVOIR & REPLACE LEAKING SEAL. NON TIME, REMOVE BOTH LINES @ STEERING RACK & REPLACE LEAKING SEA

4. CUSTOMER STATS THE R.F. WINDOW WILL BOUNCE DOWN WHEN CLOSING 50 % 72222737 RT FRT WINDOW BOUNCES REPAIR: REMOVE RT FRT INNER DOOR PANEL. REPLACED RT FRT WINDOW MOTOR, ELEC FAULT

5. CUSOTEMR STATES THERE IS A TICKING SOUND FROM THE A/C VENT AREA 80447367 TICKING NOISE @ DASH REMOVE DASHBOARD
REPAIR: REMOVE DASHBOARD CORE SUPPORT. REPLACED FOOTWELL FLAP ACTUATOR & LINKAGE, NOISY

6. CUSTOMER STATES THERE IS A LIGHT TICKING SOUND FROM THE CENTER CONSOLE 88361388 TICKING @ CONSOLE VEHICLE ROAD TEST FOR NOISE
REPAIR: REMOVE EXHAUST SYSTEM (INCL HEAT SHIELDS REMOVE).FOUND TRANS. INSULATION FALLING ONTO DRIVE SHAFT CAUSING TICKING NOISE. REMOVE DRIVESHAFT ASSY. NON TIME,PERFORMED INSULATION PANEL MODIFICATION TO REAR PORTION OF INSULATION. NO MORE NOISE AT THIS TIME

7. CUSTOMER STATES THE DRIVERS SEAT BUCKLE IS MAKING A PLASTIC RUBBING SOUND 91053367 LF FRT BELT BUCKLE NOISY REPAIR: REPLACED LF FRT SEAT BELT BUCKLE, NOISY

8. CUSOTMER STATS THERE IS A SPRING SOUND FROM DRIVERS SEAT WHEN SITTING DOWN 91030368 DRIVER SEAT NOISY REPAIR: REMOVE LF FRT SEAT CUSHION.REMOVE LF FRT SEAT ADJUSTER ASSY.LUBRICATE & INSTALL FELT TAPE TO ALL CONTACT POINTS AS NECESSARY

9. CUSTOEMR STATES THE TRANS WILL STICK IN GEAR WHEN STARTING TO DRIVE 54553737 TRANS STICKS IN GEAR
REPAIR: DTC READOUT, CODE P2001.REPLACED TRANS CONTROL UNIT, ELEC FAULT

10. CUSTOMER STATES THE HEADLIGHTS WILL FLICKER AT NIGHT WHEN ENGINE FAN COMES 54321737 HEADLAMP SWITCH FAULTY REPAIR: REPLACED HEADLAMP SWITCH PER FAULT CODE B1035

11. CUSTOMER STATES THERE IS A KLUNK SOUND FROM THE FRT SUSP WHEN 33122077 CLUNK NOISE @ FRT END REMOVE FRT THRUST ARMS
REPAIR: REPLACED FRT THRUST ARM BUSHINGS. REPLACED LF FRT SWAY BAR LINK PER PB-32.20/17. REPLACED RT FRT SWAY BAR LINK PER PB-32.20/17

12. CUSTOMER STATES THE DRIVERS SIDE RUBBER SEAL IS TORN REPAIR: 72422387 FRT EDGEGUARD SEALS TORN.REPLACED LF FRT EDGEGUARD SEAL, TORN

13. CUSTOMER STATES THE SHIFTER KNOB CHROME TRIM IS PEELING 27638067 SHIFTER CHROME PEELING
REPAIR: REPLACED SHIFTER KNOB, CHROME PEELING

14. UPON INSPECTION FOUND LEAK AT TRANS,PARK LOCK REPAIR: 27666047 TRANS LEAKING REMOVE TRANSMISSION.NON TIME, D&C BELL HOUSING ASSY.RESEAL PRAKING LOCK ASSY,LEAKING.UPON INSPECTION FOUND LEAK AT 13 PIN CONNECTOR 27023047 TRANS CONNECTOR LEAKING REPALCED TRANS ELECTICAL PLUG CONNECTOR, LEAKING.

15. CUST STATES RUBBING SOUND FROM RT FRT SUSPENSION OVER BUMPS AND ENTERING/ETING DRIVEWAYS ....NV REPAIR: REPLACE SWAY BAR BUSHINGS

16. CLIENT STATES TRUNK DOES NOT POP UP.....NV REPAIR: TEST AND TRUNK MICRO SWITCH

17. CUST STATES WHEN CAR IS WARM THEY DO NOT GET GEAR READING ON INSTRUMENT CLUSTER - ALSO HAPPENS W/ CLOCK AND OUTSIDE TEMP GAUGE (FADES)...NV
REPAIR: REPLACE CLUSTER

18. CLIENT STATES STEERING WHEEL KNOBS ARE PEELING.....CV REPAIR: REPLACE STEERING BUTTONS

19. CAMPAIGN #2005030003
REPAIR: PERFORM CAMPAIGN

 

You'd think after 100 years in business, they would just about know how to make a seal that does not leak, a switch that will work more than three years, and bushings that will last the life of the car. Plating goes back in time 5000 years, yet the chrome still flakes off.

Sounds like all the quality talk is just that.

 

My driver seats squeeks a bit, and the IR senser to roll down the windows from the passenger side doesn't work. That is all though. It is going to the shop tomorrow.

 

Are you sure that there is one? At least on coupes, there isn't.

 

I have one on mine....

 

there's a Passenger Side IR sensor on my Coupé too !


Carlos

Saprissa@aol.com

 

Yep..and it used to work

 

are you still on warranty, Adam?
I think a new IR sensor (pass. side) is around $80 for the part,
and then they have to program it or something.

I looked into this, last year, when I was trying to get my door handles color matched to the car, and needed a new cover with the little hole for that IR sensor.

Carlos

Saprissa@aol.com

 

Are you sure there is programming? When Steve put on my new door handles I think he just switched it out. He didn't say anything about programming. I have also never looked closely, but does the sensor some out of the cap on the passenger side?

 

Yep, it is still under warranty. I am not too terribly worried about it. It was broke before my last service, but I was in a hurry that time so I didn't even bother telling them about it. I have plenty pf time tomorrow

 

I'm not 100% sure on the programming thing. That's something the dealership mentioned when I was inquiring about the part. Reason is that they don't sell the cap without the IR sensor for the Passenger Side. They will sell the cap by itself for the Driver's Side. However, if Steve just swapped out the handles, he could of just easily removed the original sensor and re-attached to the new cap.

What I did, was take it apart, and actually the Passenger Side sensor just clips off identically to the Driver's side, so why they sell one separate and the other combined is probably just a way for MB to make more money.

But yes, the sensor does come out of the cap on the passenger side. I ended up painting my cap with MB Brill.Silver paint and MB clear coat.
Re-attached the sensor flush with the cap, and been happy ever since !

Carlos

Saprissa@aol.com

 

Keyes European is a joke. Only competent worker they have there is Greg K. Trust me.

 

wow..thats alot of prblms

 

That's a pretty extensive list! I guess I must lucky - have only a had few issues with my 2003 C240 (19k miles so far). Small transmission leak (same as #14 on your list), trunk release doesn't always work - sometimes takes two presses on the remove, and strange odor in the interior when the car is washed or it rains (dealer replaced AC evaporator).

With regard to the trunk release issue (#16 on your list), was this an intermittant problem? I've had the car in a few times, and each time the dealer can't seem to duplicate the problem.

 

1,4,9 sound familiar to me, withonly 14k lol

 

I have the exact same problem!! Did replacing the evaporator help?

Thanks.

GGM

 

They pulled the seat and re-lubed all the springs and bushings and stuff. That seems to have fixed the squeak. My new IR sensor is oin order and shole be here sometime this week. The dealership took care of me very well! I am pleased!

 

In short, replacing the evaporator seems to have eliminated almost all of the odor. I've only washed the car a couple of times since I've got it back from the dealer, but it seems that the odor is about 95% gone. The dealer also did a few other things as well, including using some type of cleaning equipment on the whole system and shampooing my interior carpets. Although I'm pretty much satisfied with the end result, I have a bad feeling that the smell will slowly (over about 6- 12 months) get worse and will eventually be back.

After you take your car to your dealer, let me know what they do to resolve it and if it worked!

Hope this helps.

 

any help with replacing the drivers door seal on C240 2002
purchased new door seal but no instructions and Mercedes not much help as they want the whole repair parts and labour - too much

 

Door seals should be relatively easy. They're almost always clipped it. I would try running my fingers along the edges.