So my check engine went off in Aug. sometime, went to Autozone and had the code read just for the heck of it. Found out it was my MAF...so my car still (at the time) being under warranty I just took it into Beck Mercedes in Charlotte. The had it for half the day and I got a call they said it was the steering column something and that my car was all set and ready to go....WTF!?!?...so I argued and argued for about 30 mins that it wasn't that, and it couldn't have been fixed. We made an agreement, I wasn't going to pick up the car until they did this. Clear the codes, take it on their "Vigorous 8 mile road test" and if the MAF code doesn't pop then I'll come get it. Sure enough about an hour later they called and said it's the MAF we've already replaced it WITH NO APOLOGY....I basically did the work myself except for the labor. He said that there was a film of oil in my intake piping due to too much oil in the engine from my prior oil change which was actually true, the person who changed it last put a qt to much in. So they replaced my MAF and that was about it problem resolved...kinda.

Anyway, flash to present time...I changed my oil this time myself. Took down the skid plates and found them to be completely covered in black oil...I was pissed. So I continue to change the oil and the bottom of my car is just oozing with oil...no idea where it's coming from. So this time I take the car to the Pineville Mercedes shop NOT BECK!...and they find 2 oil leaks 1 from a gasket underneath and another from the timing belt at the front of the engine somewhere also because of the oil leakage it has messed up a lot of electronics wiring and sensors in the engine. Total repair bill of 4500. No big deal it's covered under warranty right?...WRONG! My "100,000 mile" warranty ran out at 98,500 and I have 98,700 now....and whats weird is i'm not as pissed as I thought I'd be...just kinda bummed...whats the next step???

I'm thinking of just buying an 07 230 SS...should I fight the BECK dealership for not finding this problem while it was at their shop when it was under warranty?? That leak HAD to have been there while they had the car, and I KNOW they do a shotty job at BECK I hate having to take my car there...

 

Yes, fight them. Don't go in with both guns blazing though. Use the soft, logical approach at first.

 

How do they figure that a 100k mile warranty expires at 98.5k? That's the first explaination I'd ask for. If that doesn't seem satisfactory, it may be cheaper to retain an attorney to fight the refusal to repair under warranty than it is to pay for the repairs yourself.

I think that Beck probably lost a number of their good techs when MBSouthCharlotte opened . . . seems like most of the guys I see there used to be at Beck.

 

Extended warranties are just that....he obviously bought a one year up to 100K miles extension. Just like the original warranty, it's whatever comes first. Once the car passes 50k miles OR 4 years he's on the extended warranty. The dealer 'activates' extended warranty when you make your first service visit after 50k miles....so unless you have something serious wrong with your car you're better off waiting.

 

Well first of all my car was purchased through carmax (not originally intended, but w/e) so the warranty was purchased through carmax's warranty company and my parents an I were both informed that the warranty was 100k miles or like 4 yrs...but the Pineville MB shop told me when they contacted the warranty company for to report he problem they told her that the cars warranty has expired DUE TO MILEAGE.....which was at 98,500k.....so this isn't your standard MB warranty.

 

This is soooo GAY!

 

Sell the car and have your parents buy you a honda. Repairs are cheaper and you will spend less time @ the dealer.

Did you not ask about the repairs and what is covered? Or did you just sign whatever they put in front of you? They had to have given you an estimate before they started work..... did you just sign it without even asking? If so, then I would say you screwed yourself... sorry but gotta chalk it up to another lifelong lesson.

I just coughed up 494 dollars for work not covered under the extended warranty. I have the starmark extended that I bought when I bought the car new. It expires in 3 months and right now I have 51K on the clock. Was it worth it... can't really say yes or no. They said it only covers certain mechanical parts..... not vacuum lines etc..... which is not what I was told when I bought it. I was not naive however and knew I would get hit with a bill for 250-500 dollars by the dealer no matter what. No big deal......

 

The work that would be done is covered under the warranty, just about anything is as far as mechanical equipment goes...

No I did not just sign "whatever they put in front of me" not sure what that means

That is the estimate ...$4500...I do not owe the dealer anything at the current moment....why do you think I owe them money? If anything, a couple hundred for diagnostics.....I didn't screw myself.....and there is no lifelong lesson to be learned here....maybe a 2 - 5 year lesson for when I buy a new car...possibly

I'm sorry you had to pay for something that wasn't covered...that sucks

I'm not getting a honda.....I make enough money on my own to buy an 08 w204 but I choose and have chosen not too...it would be stupid.

I think you didn't understand the original post...either that or i'm not sure if you're referring to me signing the warranty papers or the papers for MB's shop to work on my car....but either way I think your assumption is incorrect...

 

Well I think i'm going to fight beck for this...it's worth a shot anyway....besides if everyone wants to be truthful for a minute...beck should have caught this while they had my car for 3 days...reguardless of what I told the SA whats wrong with my car....

My point is if I am a 90 year old women who drives her car 3 to 4 times a week not knowing JACK about cars, and for w/e reason I have 2 oil leaks at the bottom of my car and I only tell the SA that I need a tire rotation they should be able to come back to me and say that I have an oil leak and it's covered under warranty, would you like for us to go ahead and fix that for you today?...the old lady says yes and her car is fixed....+ amazing services......It should be handled like that if i'm 90 and it should be handled like that if i'm 30 and a Master Certified MB tech....

 

Yah... sorry. I thought you posted that you had the word done and paid the 4500. I felt bad for ya mang. What was the specifics of what's wrong? I am wondering if what they found wrong is the wiring harness issue that a lot of people including myself have dealt with. If you can, scan the work estimate and just black out your personal data.

 

Yeah, I agree that Beck should have caught the problem; but I would think that getting them to own up and cover the repair under warranty is pretty unlikely.

But, who knows? Maybe they will want to improve their reputation (with MBSC taking a good chunk of their business) in an attempt to retain the customer base that they built over the past years.

Good luck to you. I hope that if they don't cover it completely, that at least they make it less painful for you.