Poor parents got blind-sided by dealerships
https://mbworld.org/forums/c-class-w...sor-hello.html
It turns out that my parents seem to have been played like a pinball machine by two dealerships, and I'm more than a bit angry with them at this point. I'm not 100% on all the details, but the picture is clear enough on certain points that I feel comfortable describing it.
They had been out in OH, and had problems with their '02 c230 Kompressor, which they took to a local dealership for diagnosis and service. The local dealership tried to hustle them into a salesman's sample plain-Jane but unknown model '08, offering them -- get this -- $200 in trade for their never-hit, cosmetically flawless '02 c230, which they told them was going to cost approximately $5,500 to repair. Admittedly, they were "kind" enough to provide them with a loaner at no cost, the dealership's obvious expectation being that they were going to drive home in a new car.
Unbeknown to me, they had at first, before offering me the car, decided to take what they thought was a better offer of $1,000, being five times more than the other guys, from their local-to-them dealership, who were going to flatbed out the loaner and return with my parent's c230. When my folks called up the OH dealership to make arrangements to return the loaner, they were told that the dealership wasn't ready to take the loaner back. Can anyone say "torn-apart c230 out there"?
Then, seized by a strange desire to give it to me, they decided to forgo the trade-in on this end and have the transmission done, which they were told was going to be a $3,100 job. As soon as the flat-bed got back in from OH, it went from a $3,100 to a $7,500 job, my parents being told that it needed everything under the sun.
Now, I understand that the purpose of a business is to make money, but when the salvage price on a set of doors for this car is over $1,000, and that's all my folks were being offered, especially with it rolling around on new rubber that didn't even have 1K miles on it, it sets your teeth on edge. In my mind, this was just out-and-out elder abuse.
I explained the salvage value of the parts on their pristine car to my parents, and what it should have cost to acquire the parts to make the repairs, and they were ashamed and aghast. I would have loved to have had a projectmobile, especially this one, but I'm really upset about the way that their confidence in others was abused.


