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Service A $99. Service B $349. Worth it?

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Old Mar 2, 2011 | 04:53 AM
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Exclamation Service A $99. Service B $349. Worth it?

Hey guys,

Where I live, MB Dealer always has Service A for $99 bucks and service B for $349. Is it worth it? I guess the $99 for service A is worth it but unsure about service B. Huge jump from A to B there in term of service fee.

What do you say?
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Old Mar 2, 2011 | 04:55 AM
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Where are you located?

You may have reputable Indys near you that can perform service B for much cheaper than what the dealer is charging. Otherwise I'd look around at other dealers.
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Old Mar 2, 2011 | 04:59 AM
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I live in North East of Atlanta, GA. Can you tell me more about the "Indys". I never heard of them.
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Old Mar 2, 2011 | 05:06 AM
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Originally Posted by webking1
I live in North East of Atlanta, GA. Can you tell me more about the "Indys". I never heard of them.
Indys are basically independent shops that are in no way associated with MB dealers but can work on and/or service a variety of vehicles.
As you can imagine the customer service would be on a much more personal level and the pricing would usually be relatively cheaper than the dealer. They're usually a good back up or primary option depending on what you're looking for. I'm more than sure there has to be atleast one quality indy in your area that can service high-end cars such as Mercedes and other European makes.
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Old Mar 2, 2011 | 05:10 AM
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Wink

I'll start my search...
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Old Mar 2, 2011 | 07:00 AM
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Service A for $99 is worth it, if they use the recommended specs for oil and filter for your car.
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Old Mar 2, 2011 | 01:17 PM
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Yeah, 99 bucks is good.
Service B is mostly inspection, actual parts add to the cost.
Check around for service sheets to tell you what exactly is done,
or better yet ASK.
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Old Mar 2, 2011 | 01:59 PM
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that's actually not bad prices at all.

around my neck of the woods service A is around $450 and service B is around $650 done at the local stealership.

service A at $99 is very reasonable.

6 qts of M1 0w-40 is $48 + tax and the oil filter is $13 + tax purchased from the parts department at the dealer.

so around $61+ for parts alone.

if I didn't do my oil change top side and was feeling tired or lazy, at $99 I would just drop the car off at the dealer.
worth the extra 30-40 just to have the tech look over the car.

service B... $350 isn't bad considering what we pay here.

from the official list I got from the dealer, things added to service B from service A:

check seat belts for damage and proper function
check brake pad thickness(front and rear)
check condition of brake discs front and rear
measure tread depth and record
visual check for:
leakage-Major components
Chafe marks, line routing, components
In the event of leakage, determine cause and perform repair via separate work order
check condition of front axle ball joints and rubber boots
check condition of steering's mechanical components and rubber boots

so, more visual checks and things.
is it worth the extra $250?
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Old Mar 2, 2011 | 02:09 PM
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6 qts of M1 0w-40 is $48 + tax and the oil filter is $13 + tax purchased from the parts department at the dealer.
On my service invoice, it says 8.5 qts. I thought $99 was a fantastic deal. I've done multiple service As even when it was a B service at 26000 miles. I just brought in for my first service B at around 49,500 miles. They forgot to reset service counter? but I checked everything else and it looked great. All fluids topped off. I was advised to replace front tires which I felt needed. Got a Michelin pair M4X Primacy something (very quiet and smooth) for $320 @ tirediscountdirect of course.

Anyways, thank you for all your inputs. I m checking out some Indys in my area and some got excellent reviews so I might stop by or ask for a quotes on break fluid flush, etc...
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Old Mar 2, 2011 | 02:20 PM
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99 is pretty cheap for a dealer.

349 is about the same price for almost all service b's.

My stealership is a little expensive here, havent found a good indy yet for now. i pay about 200+ for Service A and 3 to 4 + for service B.

Yes i know its expensive..lol.. cant beat PEACE of MIND for now though until i find a reputable indy.
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Old Mar 2, 2011 | 07:50 PM
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Which dealer in Atlanta is this? I'm in the area.
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Old Mar 2, 2011 | 07:58 PM
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Mercedes of Buckhead. Although on the web site, its promotion states $179 but if you call or email and ask if the $99 promotion is still available. Most likely they will say sure. I was never paying more than $99 for service A at MB of Buckhead even though their site or service dept posted at different rate. Plus when you call in, you will hear a sweet voice and I think her name is Kimberly or so. She can take your appointment for $99.
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Old Mar 2, 2011 | 08:10 PM
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She can take a long walk off a short pier, I was just asking which dealer. I'll visit a dealer when I have absolutely no other options and not before. I can do the Service A/B inspections at my house and right now I pay $9.75 for labor to have my oil changed. I supply the parts. The oil is $6.27 per quart at Wal-Mart for the M1 0W-40. The filter is $10 from RMEuropean and I have a few on hand. That's $60 every oil change in total, even with tax.

To go to MB Buckhead would cost $30 in fuel and $99 for the same thing.

Dealers = Rip off.
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Old Mar 2, 2011 | 08:15 PM
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Well for $99, you are just not getting the oil/filter changed but also other minor stuff like topped off fluids and tire inspection and adjustment. I think they also check brakes and a free car wash and make other suggestions so you could perform the work yourself. So I think it's about the same price for DIY but I would rather have it done right at the Dealer for this price though. For service B, I'll just have them do Server A too and I can take care the rest .

Last edited by webking1; Mar 2, 2011 at 08:18 PM.
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Old Mar 2, 2011 | 08:19 PM
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My fluids stay topped off and I know my tire conditions at all times. My brakes are 10,000 miles old. I don't need them to tell me that. I also don't do it myself, I have a great independent mechanic that handles everything except oil changes. When I get the oil changed, I use the local Nissan Dealer and have since 27k miles (at ~105k now). Seems like an odd choice, but they know me by name, the same guy does the work every time, and they have the utmost respect for my car. They charge $9.75, including tax, for labor and if it takes over 30 minutes I pay nothing. In the end, like I say, it comes out to $60 in total. I would pay over 2x that amount to go to a dealer.

These cars don't have to cost a lot to maintain, you just have to be smart about it.
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Old Mar 3, 2011 | 08:37 AM
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where is local NIssan dealer that charged you for 9.75 labor, I want to go there too. Thanks
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Old Mar 3, 2011 | 11:52 AM
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a quarter mile at a time
Originally Posted by LILBENZ230
She can take a long walk off a short pier, I was just asking which dealer. I'll visit a dealer when I have absolutely no other options and not before. I can do the Service A/B inspections at my house and right now I pay $9.75 for labor to have my oil changed. I supply the parts. The oil is $6.27 per quart at Wal-Mart for the M1 0W-40. The filter is $10 from RMEuropean and I have a few on hand. That's $60 every oil change in total, even with tax.

To go to MB Buckhead would cost $30 in fuel and $99 for the same thing.

Dealers = Rip off.
lol, why did you even ask which dealer if you were going to reply with this?

Not everyone is a DIY'er and these prices are very fair for both Service A and B.
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Old Mar 3, 2011 | 12:12 PM
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Originally Posted by hcalvarez
99 is pretty cheap for a dealer.

349 is about the same price for almost all service b's.

My stealership is a little expensive here, havent found a good indy yet for now. i pay about 200+ for Service A and 3 to 4 + for service B.

Yes i know its expensive..lol.. cant beat PEACE of MIND for now though until i find a reputable indy.
Piece of mind by having an indifferent third party do the work for you, rather than confirming things yourself, with your own eyes and hands?

Can't change oil, inspect things (hell, you could even inspect more things than the dealer does!), and change filters? In between changes you're not inspecting the car, either?
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Old Mar 3, 2011 | 08:05 PM
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I'd tell you the ServiceA is a aright price, but search on the forum KARO has posted the info for the Services.
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Old Mar 3, 2011 | 09:10 PM
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Originally Posted by e1000
lol, why did you even ask which dealer if you were going to reply with this?

Not everyone is a DIY'er and these prices are very fair for both Service A and B.
Because I have a relative with a 07 C230 that takes her car to the dealer. Incidentally, she purchased it from MB of Buckhead, as well, and it is the closest one but I thought there was no way it could possibly be that one in the richest part of Atlanta.

I should have clarified, perhaps - I hate car dealers, but I'm not a DIY either.

To the other guy that asked where I took mine for oil change labor only - Heritage Nissan, Rome, GA.
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Old Feb 2, 2012 | 06:16 PM
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has anyone actually gotten a service A there and walked out paying $99?

I am current arguing with a friend of mine that just bought a C300. I just don't see how they could possibly do this for $99 when the labor rate is $100/hour at most reputable places.

I find it very hard to believe that the cheapest place in town to get service is the Mercedes dealership in BUCKHEAD!

I just paid $270 at my local independent repair shop. Given the list of things replaced and checked, this seems reasonable to me. at $99, they must be skipping most of these items and just changing the oil.

Or am I wrong?
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Old Feb 2, 2012 | 06:35 PM
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Originally Posted by downeym
has anyone actually gotten a service A there and walked out paying $99?

I am current arguing with a friend of mine that just bought a C300. I just don't see how they could possibly do this for $99 when the labor rate is $100/hour at most reputable places.

I find it very hard to believe that the cheapest place in town to get service is the Mercedes dealership in BUCKHEAD!

I just paid $270 at my local independent repair shop. Given the list of things replaced and checked, this seems reasonable to me. at $99, they must be skipping most of these items and just changing the oil.

Or am I wrong?
Yes it has happened, and Buckhead of Atlanta openly advertises the price. Remember, volume over price. Buckhead Mercedes is trying to cut out the competition, the Baranco's (owners) are known for that. RBM is trying to compete and offer comparable prices at certain times such as the winter/spring specials.
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Old Feb 2, 2012 | 06:38 PM
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ok.. I stand corrected
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Old Feb 2, 2012 | 10:38 PM
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99 bucks??? Wow...

My 05 is now 2 days past due Service A and just for ****s and giggles I emailed my local dealer a couple yesterday to ask the price and the contents of it and got a response of $250+tax.

250 bucks for an oil change, checking tire pressure, adding washer fluid etc. Yeah right...
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Old Feb 3, 2012 | 02:24 AM
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100 for a service A?!? Thats a good deal. I wish my dealer had those prices.
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