C-Class (W203) 2001-2007, C160, C180, C200, C220, C230, C240, C270, C280, C300, C320, C230K, C350, Coupe

Extended Warranty discontinued

Old Apr 23, 2002 | 06:57 PM
  #1  
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Exclamation Extended Warranty discontinued

For your information: I just found out that MB will discontinue the 4 year extended warranty after April 30, and increase prices of the shorter plans. I saw it on another board, and called my dealer who confirmed it. So, it's time to buy the extended warranty before it's too late. I'm in the process of buying now.
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Old Apr 23, 2002 | 07:11 PM
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Can I ask where you saw this information? Is it an across the board MBUSA policy?
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Old Apr 23, 2002 | 07:36 PM
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Extend the warranty? I can barely control myself from screwing with the stereo and doing performance mods now, and I've got 3 1/2 years until the factory warranty dies. I can't imagine extending that torture!

Isn't the MB extended warranty expensive already? I'd rather keep the money, invest it (ok, blow it on other things), and deal with the car when it's off warranty. Makes more sense to me, to tell you the truth.
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Old Apr 23, 2002 | 07:44 PM
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Originally posted by tommy
Extend the warranty? I can barely control myself from screwing with the stereo and doing performance mods now, and I've got 3 1/2 years until the factory warranty dies. I can't imagine extending that torture!

Isn't the MB extended warranty expensive already? I'd rather keep the money, invest it (ok, blow it on other things), and deal with the car when it's off warranty. Makes more sense to me, to tell you the truth.
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Old Apr 23, 2002 | 07:58 PM
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2002 C230K
Word frommy dealer is that they cut off the 4th year and raised the price $450 on the 2 year extension...
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Old Apr 23, 2002 | 08:06 PM
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Everything you need to know, you can learn from the Simpsons (I did not write this, I cut and paste from another web site):

At Moe's, Barney suggests that Homer volunteer as a medical subject to make money. Homer takes this advice. At the research facility, Homer discovers that a crayon lodged in his brain has been the cause of his subnormal intelligence. Dr. Hibbert makes a quick entrance, explaining that he always has held Homer's numerous head X-rays with his fingers covering the crayon.

The crayon is removed and Homer begins to live the life of a man with a 105 IQ. Although he grows much closer to Lisa, he is otherwise alienated, especially after his safety report results in the closing of the plant. Even the nice codpiece he rigged for Karl is thrown in his face, as it “can't feed [Karl's] family.” Homer decides that he was better off before the removal of the crayon. He goes to the research facility and requests that they reinsert the crayon. The researchers refuse but agree to provide Homer with the name of a doctor who will. At this point, I was expecting Dr. Nick. Surprisingly, it is Moe. His card even reads something like, “Yes, he's a doctor.”

Homer employs his friend, bartender, and now surgeon. Moe pulls out the crayon a little. Homer chants "Defense, defense" like an idiot. Not enough. Moe pulls it all the way out. Moe knows that the procedure is a success when Homer says, “Extended warranty, how can I lose?”
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Old Apr 23, 2002 | 08:22 PM
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Yes, I believe it is an across the board policy for all of MBUSA. I heard it from two dealers in different states. Considering all the problems (minor, but still) I had with my car, I think it is a good deal. I guess that's why MB is increasing the price!! I'm considering buying my extended warranty from Lisa Lehrbaum from Courtesy motors (1-800-655-3535), who sell the extended warranty at $1680, compared to an MRSP of $2550. I got that info from another post here. I feel a little worried buying through the internet and phone, but since they are an authorized dealer on the MBUSA.COM site, it should be OK.
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Old Apr 24, 2002 | 12:58 AM
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C230 kompressor C2 C7
so this will affect all of us that are having our cars built, that have not taken delivery by april 30. my car is due to be built on 4/30, ironically enough. i wonder if the dealer will honor the warranty price as a courtesy? what has been the experience of those that have bought the extended warranty? is it cheaper to get it at time of delivery, of to wait? and what have people been paying for it? are the dealers discounting from msrp? i live in san diego, so any so cal would be relevant to me.
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Old Apr 24, 2002 | 10:09 AM
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Ahhhhh, the constant problem of "extended warranties".

I have never bought an extended warranty no matter how little it cost nor how nervous I was about the item.

Unless the Mercedes extended warranty comes with scheduled maintanence, it does not seem like that spectacular of a deal. Presumably, if the warranty costs an extra couple thousand on a C230K, that money could be much better invested for the future costs of repairs.

Most products tend to fail right at their delivery or near the absolute tail end of their lives. So, to cover years 5-7 is probably not the smartest move.

Just an opinion,

CP
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Old Apr 24, 2002 | 02:21 PM
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Well said, Chronopassion. BTW, does the number 303-499-7111 ring a bell with you?
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Old Apr 24, 2002 | 03:08 PM
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Hi MB BOB

No, that number does not ring a bell. Quite frankly, even the area code does not. I live in the midwest. You have my interest, what is the number?

CP
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Old Apr 24, 2002 | 03:22 PM
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Ahost - you say Courtesy is selling the $2550 MSRP warranty for $1680 - how many years is this one? and is this price good only if you buy before 5/01/02?

Also, is this for the premium coverage?, Do have their prices for each of years 1-4 handy? If not, I will inquire and post.
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Old Apr 24, 2002 | 03:52 PM
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2001 C240/2000 ML320
Yes, the $1680 is for premium coverage for 4 yr, 50,000 mi giving you a total 8 yr/100,000 mi warranty. Does not cover free maint. though.

You can also get a 2 or 3 yr option for less. I went for the 2 yr so I have a total 6 yr/100,000 mi. warranty since I drive 25,000 miles a yr. Cost was $1,380
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Old Apr 25, 2002 | 10:28 PM
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Current : '91300D Turbo (124) & 89 190D Past: 240D / 300SD / 300D Turbo(123)
extended warranty

I think serious consideration should be given to the extended warranty since the c230 coupe has a lot of high tech electronics and expensive hardware on board. A few examples :

An AC "E core" job entails about 22 hours labor and a 800.00 part ... looking at 2300.00 at a good price

Idle control relay - about 750.00 part alone ... and these are low tech items

This thing has six computers... think what those would cost and I don't think the aftermarket boys will be much help with those!

I could go on....

Needless to say, the 2500.00 sent for the prem. extended warranty could be the bargin of the year. This car has a lot of expensive things to go wrong.

I bought a warranty rather than the c7 package... a much better investment.
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Old Apr 25, 2002 | 10:38 PM
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Ted: look at the probabilities of these things happening. It's pretty low.

Most importantly, ask yourself this: would MB offer these if there were no profit motive to them?

I'll take my C7 and no extended warranty, thanks. After all, in a short 3 1/2 years, I'm adding amps, subs, new speakers, a pulley, new suspension, and I'm sure some other goodies that will not be covered under warranty anyway.

See what that 2500 would be worth in 4 years, and you'll see the true opportunity cost of all of that money. Peace of mind don't come cheap!
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Old Apr 25, 2002 | 10:47 PM
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c230k, black, auto, c2 (let the sunshine in), Bose, leather, and CD
Originally posted by tommy
Ted: look at the probabilities of these things happening. It's pretty low.
Pretty low? excuse me. Not to gripe, but evertime I go to my car, something else breaks.

Today the vaniety light mirror light did not work. This seems like a major problem to me. Seat belt is one thing, but beauty tools, now that is too much. I want a lawyer!:p

Doesn't happen on Orion blue cars...right?

But, I do think that MB would not sell them if they did not make a profit.
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Old Apr 25, 2002 | 10:48 PM
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Current : '91300D Turbo (124) & 89 190D Past: 240D / 300SD / 300D Turbo(123)
extended warranty

I've been there and know what the chances are. I wish you well on your gamble.
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Old Apr 25, 2002 | 11:00 PM
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Well, Ted, I wish you well on your investment.

Beth, I really don't think that your post was that good that it needed to be said twice.
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Old Apr 25, 2002 | 11:23 PM
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I bought the 1 year, 50,000 mile extension cuz I expect to average about 20,000 miles a year. It cost me $1,080. Now I have 5 years and 100,000 miles coverage, so I figure about the time it's paid off and the warranty runs out, that's when it will break.
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Old Apr 25, 2002 | 11:23 PM
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Originally posted by tommy


Beth, I really don't think that your post was that good that it needed to be said twice.
So now, I'm having car problems, posting problems, and mailbox, problems. Time to get a honda!

uggghhhh. Sorry, I'll remove one.

Thanks for the helping. Tommy, I just cleaned out my mailbox, will you send me a test to see if I can recieve PMs.
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Old Apr 26, 2002 | 01:51 AM
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Originally posted by tommy
Well, Ted, I wish you well on your investment.

Beth, I really don't think that your post was that good that it needed to be said twice.
That's pretty impressive tommy, most women my parts have such an attitude i'd have a tough time getting away with what you said.
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Old Apr 26, 2002 | 06:05 AM
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Interesting side note;

I was about to order an warranty extention, but I found that the what you buy kicks in when you exhaust your original warranty. In theory, if you drive 50k in the first year and you bought a 1 year extention - you only have a 2 year/100k mile warranty total. I assumed that you get a 6 year/ 100k mile warranty - but it does not work that way at all. Also, the program has list of things they do cover, not a list of things they do not cover(that would use up 20 times the amount of paper - I'm sure). Things like dealer installed CD player and the radio itself are not covered since they are not on the list. I was all gung ho at first, but now I have reconsidered. MB sells it like its a true extention of the MB factory warranty minus a few trim pieces. Come to find out, its not nearly as comprehensive, and depending on your mileage, you are only buying insurance that nothing on the list will go wrong within those extra months you paid for. It seems unlikely to me that I would have that much go wrong with the listed items in that 12 month period worth $1000-1500, and MB has the statistics to know how to profit from this.
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Old Apr 26, 2002 | 08:48 AM
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Just off the top of my head, here is a short list which the extended warranty does NOT cover;

Interior Trim
Steering wheel controls
Radio
CD Changer(dealer installed)
Phone
Command
Power Seats (motor and switches)
Seat Heaters
Power windows (motor and switches)
Power Mirrors (motor and switches)
Panoramic Roof (motor and switches)
Sunshade (motor and switches)
Rain Sensor
Wiper motor
headlamp washers

P.S.; I cross-checked to see if these items are on the list of things that ARE covered, which they are not. Per usual, this is a lot of the stuff that tends to go bad, so its not included.
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Old Apr 26, 2002 | 08:57 AM
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Originally posted by WyattEarp
That's pretty impressive tommy, most women my parts have such an attitude i'd have a tough time getting away with what you said.
Wow, all that and that hot Bronx akksent? Where do I sign up?

Interesting info about the extended warranty. Seems even less worth the $$ now.
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Old Apr 26, 2002 | 11:51 AM
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Originally posted by dmichael
Just off the top of my head, here is a short list which the extended warranty does NOT cover;

Interior Trim
Steering wheel controls
Radio
CD Changer(dealer installed)
Phone
Command
Power Seats (motor and switches)
Seat Heaters
Power windows (motor and switches)
Power Mirrors (motor and switches)
Panoramic Roof (motor and switches)
Sunshade (motor and switches)
Rain Sensor
Wiper motor
headlamp washers

P.S.; I cross-checked to see if these items are on the list of things that ARE covered, which they are not. Per usual, this is a lot of the stuff that tends to go bad, so its not included.

These are some of the things I found out too when researching the MB warranty. There are better warranty plans out there, I just wish Mercedes had them.
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