C-Class (W203) 2001-2007, C160, C180, C200, C220, C230, C240, C270, C280, C300, C320, C230K, C350, Coupe

New J.D. Power Vehicle Dependability Study.

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Old 06-29-2004, 04:52 PM
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"A Mercedes-Benz product"
Angry New J.D. Power Vehicle Dependability Study.

Not good. Mercedes-Benz finished very low....

Here it is..


Last edited by MeanBENZdriver; 06-29-2004 at 05:02 PM.
Old 06-29-2004, 06:04 PM
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2003 C230K Sport Coupe, 1986 190E 2.3
Remember this is a survey of three year old vehicles. 2001 was when the W203 was introduced. What I would like to know is production volume as well. Since Porsche has a somewhat more limited volume than say Lexus or Ford......
Old 06-29-2004, 06:10 PM
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"A Mercedes-Benz product"
Yes, that's true. I know when it was 2001, MB was not trying to solve any reliability/quality problems. I hope come 2003 and 2004 MB will improve...What do you think? I hope my 2005 will be great!
Old 06-29-2004, 07:40 PM
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16 GLE400, 16 eGolf, 15 M3, 13 328i, 06 S430, 98 E320
how did buick get up there?
Old 06-29-2004, 07:52 PM
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Originally Posted by davezaristo
how did buick get up there?
simple there is no technology or electronics in buicks. If MB does the same we would have no problems.
Old 06-29-2004, 07:53 PM
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2001 CLK320
Originally Posted by davezaristo
how did buick get up there?

Buick's models (except for the Rendevous) have been around for years with little changes...with GM, if they keep a model around for 7 to 10 years, they eventually get the bugs worked out.

Remember the Century sedan (FWD)? Very outdated by the end of the run, but it was the most problem free model in their lineup.

Isn't the current lineup:

Park Avenue
Regal
Rendevous
CXL (a reworked Pontiac Aztek - still wierd, not quite as ugly)

I predict Buick will go the way of Oldsmobile soon...I can't think of anyone I know that has any of those vehicles.
Old 06-29-2004, 08:07 PM
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What's funny is that last year, at least Jeep was less reliable than MB, now there is no American brand that is less reliable than MB. And don't blame the 2001 W203, this is brand wide including the S, SLK, CL, CLK, E and ML classes that were not new in 2001. All I can say is that my 2004.5 has been very reliable in it's first 2 weeks. If this keeps up another week I may change my mind about MB reliability. In the meantime, the motto should be "at least we are more reliable than Land Rover!"
Old 06-29-2004, 08:25 PM
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MPG+ ROLFCOPTER
Originally Posted by Buellwinkle
I can say is that my 2004.5 has been very reliable in it's first 2 weeks. If this keeps up another week I may change my mind about MB reliability. In the meantime, the motto should be "at least we are more reliable than Land Rover!"
NEWSFLASH

Buellwinkle is going on a diet. No more donuts/beagles/etc for him. His MB let him down once again.
Old 06-29-2004, 09:57 PM
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2002 E55, Black on Black
Originally Posted by Noble C320
simple there is no technology or electronics in buicks. If MB does the same we would have no problems.
Yeah, but this study also factors in fit and finish, such as how soon squeaks and rattles develop, which has nothing to do with electronics.
Pretty sad that MB can't beat lowly Buick in that area.
Old 06-29-2004, 10:03 PM
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c230 kompressor
Mine is a feb 03 and havent had a problem yet (watch tom. its going to break down lol) .....hasnt even been in for its first service yet lol

At least we are better than volvo vw and lanrover

Buicks really dont have any technology in them lol

CHEVY!!!! we had a 01 tahoe and it was towed 3 TIMES !!!!!!
Old 06-29-2004, 10:26 PM
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'01 E320 4Matic in White/Charcoal...
Originally Posted by mctwin2kman
Remember this is a survey of three year old vehicles. 2001 was when the W203 was introduced. What I would like to know is production volume as well. Since Porsche has a somewhat more limited volume than say Lexus or Ford......
Blame it on the W210. My '01 E320 4-Matic is a "hanger queen" (aeronautical reference...). I've only had it since December and am already trading it in on an '05 C320 SS. My first "A" service at 30k, they replaced (under wauranty-sp?-thank goodness!) A LOT of very expensive electronics, any of which could fail again at any time. It's a totally pimp ride, but the coverage lapses in 3 1/2 months and then...
Old 06-30-2004, 03:55 AM
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E320
Originally Posted by amdeutsch
NEWSFLASH

Buellwinkle is going on a diet. No more donuts/beagles/etc for him. His MB let him down once again.
LOL OWNED!!!!
Old 06-30-2004, 04:58 AM
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white and whiter
as long as the M-class is still in production we're stuck down there.
Old 06-30-2004, 05:24 AM
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2004 Civic Si. FWD for the Win!
We really need Jim Banville to come in here and tell us why this survey is a piece of doo doo. MB could use more of that blind loyalty.

Buellwinkle eats beagles? Damn, times must be tough since he bought the new sedan.
Old 06-30-2004, 11:17 AM
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W203 C240
is this the study on intial quality only? If so, GM is known to have crappy interior lifespan. My folks have a chevy truck by the way and im a chevy guy as well...so nobody get offended. However individual experiences are always different...my 2002 has no rattles/squeaks yet. Our family Jeeps have also lasted forever.
Old 06-30-2004, 11:35 AM
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This topic was posted in the General Forums, so I'll post my same response here:

No surpirse that the US is among the leaders, always will be in everything. You get these ignorant f'ers on this forum who beleive MB is superior to all American made cars, and its just so false. People such as myself will buy the car for the driving experience, or the name; and thats it. Reliability in the past few years has slipped tremendously, and forget about bulid quality, its just not there anymore. I'd get another MB because I'm a fan, but I fully expect all the quirks and frequent dealer trips that will follow. MB has a long way to go to catch the Japanese, or the Americans for that matter. These reports come as no real surprise to any MB owner and will only raise the ire and offend the fool who will blindly defend the MB brand based on their false pretense of elevated stature that arises as a result of ownership
Old 06-30-2004, 12:00 PM
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2002 E55, Black on Black
Originally Posted by tuscanraider
This topic was posted in the General Forums, so I'll post my same response here:

No surpirse that the US is among the leaders, always will be in everything. You get these ignorant f'ers on this forum who beleive MB is superior to all American made cars, and its just so false. People such as myself will buy the car for the driving experience, or the name; and thats it. Reliability in the past few years has slipped tremendously, and forget about bulid quality, its just not there anymore. I'd get another MB because I'm a fan, but I fully expect all the quirks and frequent dealer trips that will follow. MB has a long way to go to catch the Japanese, or the Americans for that matter. These reports come as no real surprise to any MB owner and will only raise the ire and offend the fool who will blindly defend the MB brand based on their false pretense of elevated stature that arises as a result of ownership
Wow. This post is going to cause a heck of a stir here, I think. You do make some good points, however. There is only so much money you can dump into auto development and stay price competive. MB is dumping it (IMO) in the wrong place -- electronics and technology. Spend all your money there and something else has got to give. In this case MB gave up on build quality so they could create such features as electronically controlled brakes and sunroofs that close in a tunnel. MB used to be a pioneer in this area and still build quality cars (airbags, abs, etc.), but back then they could charge a much heftier sum for their vehicles. Now they are in way over their head with too many unproven electronics, and too many cheap, poor quality suppliers. Riight now they are riding on decades of prior reputation and goodwill, a solid driving experience, and drop-dead gorgeous styling.
Hopefully things are changing. Their is serious simplification and "unteching" going on with the E-Class, and this may trickle down to the next generation C. I think you will see MB creep up the JD Power poll in the coming years, but it will be tough road.

Just my 2 cents.
Old 06-30-2004, 01:13 PM
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"A Mercedes-Benz product"
These awards were for cars from 3 years ago (2001). This was before the M, and S-Class recieved their facelift. In 2001, the W203 was just released, also. In 2003 I think Mercedes got the point that they needed to do something for their reliability and quality ratings, so they did. look at all the cars that are ready to come out now, with vastly improved quality and hopefully great reliability (New SLK, CLS, 2005 C-Class, etc.). So I see Mercedes ratings on the 3 year quality survey to continue to be low until around 2006, 2007, where the models that Mercedes adressed on quality and reliability issues are 3 years old. As with the initial quality survey, I see MB rising steadily, because the models that are meausured are new ones (90 days old). Those models should do great because MB adressed the quality and reliability concerns.
Old 06-30-2004, 08:11 PM
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2008 c350 SG - 2004 c240 Wagon BS
I want one of them there Land Rovers !!

They had the biggest score, 472 -- woohoo!
Old 06-30-2004, 08:19 PM
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Originally Posted by tuscanraider
This topic was posted in the General Forums, so I'll post my same response here:

No surpirse that the US is among the leaders, always will be in everything. You get these ignorant f'ers on this forum who beleive MB is superior to all American made cars, and its just so false. People such as myself will buy the car for the driving experience, or the name; and thats it. Reliability in the past few years has slipped tremendously, and forget about bulid quality, its just not there anymore. I'd get another MB because I'm a fan, but I fully expect all the quirks and frequent dealer trips that will follow. MB has a long way to go to catch the Japanese, or the Americans for that matter. These reports come as no real surprise to any MB owner and will only raise the ire and offend the fool who will blindly defend the MB brand based on their false pretense of elevated stature that arises as a result of ownership
Yes thats it. thats why Ford and GM have had terrible reps the past 20 years. american cars rule!
Old 06-30-2004, 08:25 PM
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Originally Posted by wblynch
I want one of them there Land Rovers !!

They had the biggest score, 472 -- woohoo!
Sure, they are better but what's the point, no free car washes. I'm willing to put up with an unreliable car, I'm not sure I can put up with a dirty one.
Old 06-30-2004, 09:15 PM
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C320 Coupe
Well, JD Power didn't ask me. My 03 has been near flawless. As has my 01 Chrysler.
Old 07-01-2004, 10:13 PM
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2002 E55, Black on Black
Originally Posted by TNblkc230wz
Well, JD Power didn't ask me. My 03 has been near flawless. As has my 01 Chrysler.
They did ask me (and sent me a crisp $1 bill in the mail for my time!).
Old 07-01-2004, 10:30 PM
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Originally Posted by Buellwinkle
Sure, they are better but what's the point, no free car washes. I'm willing to put up with an unreliable car, I'm not sure I can put up with a dirty one.
We have a solution for that.. it's called Zaino

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