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Click here or call 1-800-367-6372 to locate an authorized Mercedes-Benz dealer near you to obtain more information about this recallLEARN MORE Description:
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year ("MY") 01-11 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles, the bonding between the glass panel and the sliding roof frame might not meet specifications. In this case, the adhesion of the bonding could deteriorate gradually over time. If the bonding adhesion were to deteriorate, the durability requirements might not be met which could lead to a separation of the glass panel from the vehicle. A displaced panel could increase the risk of a potential crash or injury for other road users.
In this case, the adhesion of the bonding could deteriorate gradually over time. If the bonding adhesion were to deteriorate, the durability requirements might not be met which could lead to a separation of the glass panel from the vehicle. A displaced panel could increase the risk of a potential crash or injury for other road users.
Remedy:
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the glass panel bonding on the affected vehicles and replace the sliding roof, as necessary.
I received the same CARFAX notification and confirmed the information by checking my VIN on the NHTSA web site: https://www.nhtsa.gov/recalls
If this is similiar to the Takata airbag recall, we will eventually receive a notice from Mercedes in the mail. If, after inspecting the sunroof, they decide it needs replacement, my understanding is that the law requires them to absorb the cost of replacing it. If they have to replace many of the sunroofs, it will likely be several months to a year before they have sufficient numbers in stock. It is probably best to expect this to be a lengthy process.
I received the same CARFAX notification and confirmed the information by checking my VIN on the NHTSA web site: https://www.nhtsa.gov/recalls
If this is similiar to the Takata airbag recall, we will eventually receive a notice from Mercedes in the mail. If, after inspecting the sunroof, they decide it needs replacement, my understanding is that the law requires them to absorb the cost of replacing it. If they have to replace many of the sunroofs, it will likely be several months to a year before they have sufficient numbers in stock. It is probably best to expect this to be a lengthy process.
I just received the letter the other day and can confirm that that's exactly what they said lol. They said to not go to a dealership until we see another letter from them letting us know they have the parts available.
I also received my letter. I noticed that the language describing the possible outcome of a failed sunroof bond seemed to understate the danger: "A detached panel could become a road hazard, increasing the risk of a crash or injury for other road users." I assume the corporate lawyers determined that will upset people less than other more graphic language.
Is this the “old” exploding sunroofs finally coming to call?
How is a tech to “know” if this will happen? What tests will be done, if so many manufacturers have been denying this for years and years? Even cars with 3,600 miles have exploded...
KIA, Ford, Honda, Mercedes, VW, BMW...all have “exploding” sunroof panels...
Last edited by BF_JC230; Feb 22, 2020 at 12:25 PM.
Is this the “old” exploding sunroofs finally coming to call?
How is a tech to “know” if this will happen? I ha tests will be done, if so many manufacturers have been denying this for years and years? Even cars with 3,600 miles have exploded...
KIA, Ford, Honda, Mercedes, VW, BMW...all have “exploding” sunroof panels...
Sorry Jake. My letter says, "Please note that this recall is not related to alleged incidents of shattering sunroofs due to external influences (foreign objects).By the way, this is the best article I've seen on exploding sunroofs: https://www.consumerreports.org/car-...nger-overhead/
The article suggests that bigger sunroofs have a greater tendency to shatter and that some manufacturers use construction techniques that may weaken the glass. Mercedes seems to be one of the brands that is less prone to shattering.
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