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'05 c230k SS - 6 days old and right front xenon light is dead

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Old Aug 1, 2004 | 11:04 PM
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'05 c230k SS - 6 days old and right front xenon light is dead

tonight on my way home from a friends house a little message appeared stating that my right front light was low. i got out and checked, and sure enough my right front xenon light was dead. i picked up the car last monday with 26 miles on it, and the xenon light is already dead? what's with that? i got the bi-xenon light option and at this point i don't have a good feeling about the decision. do these things go out this often? any insight from anyone who has either had this happen to them or knows something about xenon lights would be appreciated.
thanks
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Old Aug 1, 2004 | 11:30 PM
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i have BIX and from the factory. my car was built Dec. 17, 2002, i havent had any problems. take it to the dealer and they will fix it. dont worry about the BIX.
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Old Aug 2, 2004 | 02:35 AM
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ARRR
sorry to hear that...

never heard of that happen before... take it back to the dealer. if it happens again, have'em switch out the whole assembly...
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Old Aug 2, 2004 | 07:52 AM
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Have an 05, and those lights really are great no real problems. I am assuming you might have gotten a bad assembly, or bulb. Ask the dealer to reinstall the light assembly.

I am having massive speaker problems on mine. I am assuming this is becuase MB did not have much expereince with these HK sound systems. Any way a new versions of the sepeakers are going to be installed in my car some time this or next week.
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Old Aug 2, 2004 | 08:20 AM
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Have had Factory BIX for over a year and a half and 25000 miles and no problems what so ever. Mine was built December 2002, so was most likely one of the first in the states with the BIX lighting on it. No issues what so ever.
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Old Aug 2, 2004 | 08:28 AM
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No need to panic...you have a new warranty at your disposal so make the most of it.

But I know how you feel...when my car was brand new even a 1mm blemish on the paint would annoy me!
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Old Aug 2, 2004 | 09:18 AM
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Dude,

No worries...its one of those things that just happens....but your warrenty should cover it...i have had my bix for over a year and half with 30k miles and they still work beautifully...good choice on the bix because u would have regretted it if u didn't get them........
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Old Aug 2, 2004 | 10:23 AM
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Welcome to Mercedes Benz.....if you wanted reliability you would've bought a Lexus right?
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Old Aug 2, 2004 | 11:35 AM
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Originally Posted by tuscanraider
Welcome to Mercedes Benz.....if you wanted reliability you would've bought a Lexus right?
They are not better! My rents had one and it fell apart interior wise within the first year and a half!!! All mass produced vehicles have some issue somewhere in there life! No one is that much better than the rest. While we expect more out of our Benz's than maybe a honda Civic owner does though.
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Old Aug 2, 2004 | 12:04 PM
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Originally Posted by mctwin2kman
They are not better! My rents had one and it fell apart interior wise within the first year and a half!!! All mass produced vehicles have some issue somewhere in there life! No one is that much better than the rest. While we expect more out of our Benz's than maybe a honda Civic owner does though.
Hey I believe you, but c'mon man, do some research, read ANY car magazine, look at consumer reports....Lex has MB, Audi, and BMW beat when it comes to build quality and durability. To deny it makes you look foolish. I drive a Benz too, but I know where it stands.
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Old Aug 2, 2004 | 12:35 PM
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I've read the car mag's and I've been in Lexus and know owners of BMW, Audi, Lexus and MB. As far as service goes, I've heard more compliments on MB service. As for build quality I would say Lexus. That's not to say they dont break. Their styling still looks like every other Japanese car out there.
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Old Aug 2, 2004 | 12:41 PM
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How long were you expecting this to last? Everything has a typical lifetime, lamps will eventually burn out. Isn't it possible that there are unrealistic expectations about the bulb life?
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Old Aug 2, 2004 | 12:43 PM
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HID bulbs are supposed to last something like 5 years. the lifespan is significantly longer than halogen.
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Old Aug 2, 2004 | 12:45 PM
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Originally Posted by wingless
How long were you expecting this to last? Everything has a typical lifetime, lamps will eventually burn out. Isn't it possible that there are unrealistic expectations about the bulb life?
Yeah, but 1 week???
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Old Aug 2, 2004 | 02:52 PM
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Originally Posted by tuscanraider
Hey I believe you, but c'mon man, do some research, read ANY car magazine, look at consumer reports....Lex has MB, Audi, and BMW beat when it comes to build quality and durability. To deny it makes you look foolish. I drive a Benz too, but I know where it stands.
No I was just trying to say that Lexus break too that is all! I could care less what any mag says, I buy what I want to buy regardless and if I get burned then lesson learn. But I would rather take my MB in for service and get an MB loaner instead of dropping off a Toyota and getting nothing but soars on my feet from walking.... I am not sure what the Lexus dealers do, but my parents never got a loaner in 3 years of ownership and had the thing falling apart interior wise after the first year. Too each there own I guess. I did not expect perfection when I bought my Benz just as I do not with any other vehicle that I buy currently. Now if I spend over 80 grand then year I want to not have many problems, but I would expect a few I guess since there are so many things that can go wrong, and if there are things that can go wrong they eventually will go wrong!!!!!
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Old Aug 2, 2004 | 07:04 PM
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The MB dealers here give Enterprise crap for loaners while the Lexus dealers give IS300's and ES300's. Lexus dealers kiss your *** when they service your car, while the MB dealers here expect you to kiss theirs. MB customer service along with reliability is far worse than Lexus. That is why MB owners satisfaction is low despite really liking the brand and product while the less stylistic Lexus which breaks very infrequently results in yet another year at the top of the customer satisfaction rankings.

That being said, I personally wouldn't buy a Lexus over a Benz, but would recommend the Lexus first to anyone who views a car as just transportation but wants and can afford a luxury car.
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Old Aug 2, 2004 | 07:10 PM
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at Penske Motorcars they do have enterprise that gives out the cars, but those cars are MB's. C-coupes, C-Sedans and ML's.
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Old Aug 2, 2004 | 07:34 PM
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wanna trade w/ my good'ol trusty 2 year old Xenon??

anywayz, that's not a big deal, probably just something wrong w/ the blub. Take it to the dealer and they will fix it under warranty because that is abnormal for it to go out that quickly.
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Old Aug 2, 2004 | 07:38 PM
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Originally Posted by tuscanraider
Hey I believe you, but c'mon man, do some research, read ANY car magazine, look at consumer reports....Lex has MB, Audi, and BMW beat when it comes to build quality and durability. To deny it makes you look foolish. I drive a Benz too, but I know where it stands.
...in 10 years you'll see more w203 on the road than the IS, and that's all I care about, durability!!

btw, my friend's ES300's battery came undone while he was driving, and he was like WTF! and called me to the rescue.

and he told me his story about both MB and Lexus. He has a 99 SLK230 and a 99 ES300. He says everytime the SLK had a problem it was fixed, and everytime the ES has a problem they/dealer only make it worse.
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Old Aug 2, 2004 | 07:38 PM
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Originally Posted by HockeyPhreke
tonight on my way home from a friends house a little message appeared stating that my right front light was low. i got out and checked, and sure enough my right front xenon light was dead. i picked up the car last monday with 26 miles on it, and the xenon light is already dead? what's with that? i got the bi-xenon light option and at this point i don't have a good feeling about the decision. do these things go out this often? any insight from anyone who has either had this happen to them or knows something about xenon lights would be appreciated.
thanks
It only runs on 27,000 volts. I sounds like a ballast in any event. The bulb is probably ok.
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Old Aug 2, 2004 | 07:44 PM
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w-a-r-r-a-n-t-y
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Old Aug 2, 2004 | 07:53 PM
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HIDs, whether bi-xenon or just low beam xenon, are normally very reliable. Just chalk this one up to a quality control issue. Just make sure that everything that is suppose to be water tight is, in fact, water tight and the replacement should last a good long time.

The MB dealers here give Enterprise crap for loaners while the Lexus dealers give IS300's and ES300's. Lexus dealers kiss your *** when they service your car, while the MB dealers here expect you to kiss theirs. MB customer service along with reliability is far worse than Lexus. That is why MB owners satisfaction is low despite really liking the brand and product while the less stylistic Lexus which breaks very infrequently results in yet another year at the top of the customer satisfaction rankings.
I think I figured out the Lexus method. Lexus has frequent (i.e., every 5K or 7.5K, depending on usage severity) service intervals, and each service performed is paid by the customer. They check over a lot of things during each service, so that ensures the car continues to run well. Further, it also ensures that the dealer service department will recognize a nice stream of continuing revenue. Since they know that they will be making money in the long run, they can afford to go out of their way to go the extra mile for customer service. I've had quite a few outstanding Lexus service experiences.

MB's "free" maintainance plan has been pretty poor for me. With the extended service intervals you don't get that much service for free, and there appears to be little incentive for them to go the extra mile to do the right thing.
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Old Aug 4, 2004 | 02:38 PM
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Originally Posted by cschow
HIDs, whether bi-xenon or just low beam xenon, are normally very reliable. Just chalk this one up to a quality control issue. Just make sure that everything that is suppose to be water tight is, in fact, water tight and the replacement should last a good long time.



I think I figured out the Lexus method. Lexus has frequent (i.e., every 5K or 7.5K, depending on usage severity) service intervals, and each service performed is paid by the customer. They check over a lot of things during each service, so that ensures the car continues to run well. Further, it also ensures that the dealer service department will recognize a nice stream of continuing revenue. Since they know that they will be making money in the long run, they can afford to go out of their way to go the extra mile for customer service. I've had quite a few outstanding Lexus service experiences.

MB's "free" maintainance plan has been pretty poor for me. With the extended service intervals you don't get that much service for free, and there appears to be little incentive for them to go the extra mile to do the right thing.
The dealer is reimbursed for the cost of the service so they will still make money. For every service they generate $$$, regardless of whether the customer or MB pays. It is true that Lexus services are more frequent, and I too speculate it's a way to generate extra $$$ when the car really only needs an oil change.

Fortunately I have been happy with the "free" service so far. It's not royal treatment but they have fixed all the problems with my car so far without drama. A loaner was offered everytime but I always drop my car off before 8:00 a.m.

I love the people on both polar opposites of this argument as they make threads like this much more entertaining than they need to be. Please continue
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Old Aug 4, 2004 | 03:00 PM
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i too have no complaints with MB service and though I have taken my car in about 9x I speculate, including a Service A and B, I have no complaints with MB service. All items are fixed and I complain about minor things which still get corrected.
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Old Aug 4, 2004 | 07:21 PM
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Originally Posted by wingless
How long were you expecting this to last? Everything has a typical lifetime, lamps will eventually burn out. Isn't it possible that there are unrealistic expectations about the bulb life?

He did say that he's owned the car for six 6 days, right? Relax newbie!!!

Last edited by CHATMANR; Aug 4, 2004 at 07:26 PM.
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