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Part Number Requests

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Old Aug 5, 2004 | 01:59 PM
  #1  
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Part Number Requests

My friend had a serious accident yesterday and his car is in the stealership for repair. However, the stealership cannot locate the parts number for the following items:
1. rear axle headlamp range adjustment sensor
2. front axle headlamp range adjustment sensor
3. wiring harness for rear axle headlamp range adjustment sensor
4. wiring harness for front axle headlamp range adjustment sensor
5. Front SAM control module with fuse and relay module
Based on these information, we are guessing those are the levelling sensors for his BiX. Can any body help us out? Thanks!
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Old Aug 5, 2004 | 02:00 PM
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how can the dealer not find the part numbers for a car? id take it somewhere else to get fixed if that were the case.
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Old Aug 5, 2004 | 02:03 PM
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You are right with items 1-4 for the BIX. The dealer can't locate part numbers?? What is up with that?? Consult another dealer, as I would not trust them to get the job done right.
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Old Aug 5, 2004 | 02:03 PM
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There is only one dealer in a 50 mile radius....... They are also the dealer for bimmers, VW, Audi, and Porsche!
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Old Aug 5, 2004 | 02:05 PM
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i had to have my driver side BIX replaced after my accident. they charged the insurance company $1200 for that one headlamp alone.
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Old Aug 5, 2004 | 02:06 PM
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Originally Posted by Kev04C320
There is only one dealer in a 50 mile radius....... They are also the dealer for bimmers, VW, Audi, and Porsche!
well remind them they are dealing with a car with BIX and to make sure when they are searching for appropriate part #'s they realize this. my orginal quote for the headlamp was like $300 but in the estimate they estimated for a car with halogen headlamps.
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Old Aug 5, 2004 | 02:11 PM
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They already know that it's BIX because we told them this morning.
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Old Aug 5, 2004 | 02:13 PM
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well then, lets hope they close their eyes and use the force.
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Old Aug 5, 2004 | 02:48 PM
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Tell them to call, 1-800-FOR-MERCEDES (1-800-367-6372) That's the phone number to the mercedes, hence the name.
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Old Aug 5, 2004 | 05:53 PM
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Originally Posted by nicedeboy
Tell them to call, 1-800-FOR-MERCEDES (1-800-367-6372) That's the phone number to the mercedes, hence the name.
Dude, you must be kidding me. They're even more ignorant than the frigging stealership.
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Old Aug 5, 2004 | 05:56 PM
  #11  
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i think he was joking.
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Old Aug 5, 2004 | 05:58 PM
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I think he's delusional because he dreamed of his imaginary C55 too much :p
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Old Aug 5, 2004 | 06:01 PM
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if you are adding headlamp levelling, you DO NOT need to replace the front SAM module. Just remove it to wire the harness into it.
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Old Aug 5, 2004 | 06:05 PM
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It's not my problem, sunman. I'm just the messenger to help some lost soul find his answer. He's too depressed right now to become a member of the forum. However, we would really appreciate if you could take your car apart and locate the PNs for us! Just kiddin' :p
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Old Aug 5, 2004 | 06:08 PM
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My friend got t-boned on the side by a big honkin' truck and his car is practically dead. The other party's insurance said that they will only pay to fix his car though. So, we're stuck with the only stealership in town.
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Old Aug 5, 2004 | 06:16 PM
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Missing my beloved Benz
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Old Aug 5, 2004 | 06:19 PM
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Originally Posted by nicedeboy
Kiddo, why don't you do me a favor and call them for me?
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Old Aug 5, 2004 | 06:22 PM
  #18  
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Missing my beloved Benz
Wink

screw you, do your own work freak. Atleast I'm not lazy like you.
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Old Aug 5, 2004 | 06:25 PM
  #19  
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Our experience with MBUSA resulted in the following comments:

"Dude, you must be kidding me. They're even more ignorant than the frigging stealership"

Why don't you leave us alone and go back to your imaginary world? Thank you.
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Old Aug 8, 2004 | 08:11 AM
  #20  
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some slow@$$diesels
There is a screen in EPC in the electronic section that lists the parts needed for the auto levelling feature...that is how that sceen is titled...if the dealership can't find that YOU REALLY NEED TO DRIVE FURTHER THEN 50MILES to get your car to a real dealership as I myself wouldn't trust that dealership at all anylonger.

Tell them to look at submenu (screen) 215 in group 54...just to start with...

greetingz,
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Old Aug 8, 2004 | 10:26 AM
  #21  
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Thanks Steve, will report that finding to the dealer tomorrow!
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Old Aug 8, 2004 | 02:17 PM
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Originally Posted by MBenzNL
There is a screen in EPC in the electronic section that lists the parts needed for the auto levelling feature...that is how that sceen is titled...if the dealership can't find that YOU REALLY NEED TO DRIVE FURTHER THEN 50MILES to get your car to a real dealership as I myself wouldn't trust that dealership at all anylonger.

Tell them to look at submenu (screen) 215 in group 54...just to start with...

greetingz,

i agree with that. i dont care how far away the next dealer is. if they cant look up parts imagine what they might be like trying to install them.
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Old Aug 8, 2004 | 02:48 PM
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They could be just too lazy to look up the parts
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Old Aug 8, 2004 | 03:14 PM
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99% of the time I ask the parts counter for parts, they just reply back "please tell us your vin number" or " I can't find that part" The reason they want a VIN is that it filters out parts not belonging to your car. I order parts that were not in my car to begin with so it is very difficult to order parts. I took matters in my own hand and ordered a Electronic Parts Catalog. Not, I get any part I want.
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Old Aug 8, 2004 | 03:55 PM
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Can you tell me how to get a hold of the EPC? Can I call a wholesale place like Caliber?
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