Kev04C320

My friend had a serious accident yesterday and his car is in the stealership for repair. However, the stealership cannot locate the parts number for the following items:
1. rear axle headlamp range adjustment sensor
2. front axle headlamp range adjustment sensor
3. wiring harness for rear axle headlamp range adjustment sensor
4. wiring harness for front axle headlamp range adjustment sensor
5. Front SAM control module with fuse and relay module
Based on these information, we are guessing those are the levelling sensors for his BiX. Can any body help us out? Thanks!

CitronC230K_03

how can the dealer not find the part numbers for a car? id take it somewhere else to get fixed if that were the case.

JohnCL

You are right with items 1-4 for the BIX. The dealer can't locate part numbers?? What is up with that?? Consult another dealer, as I would not trust them to get the job done right.

Kev04C320

There is only one dealer in a 50 mile radius....... They are also the dealer for bimmers, VW, Audi, and Porsche!

CitronC230K_03

i had to have my driver side BIX replaced after my accident. they charged the insurance company $1200 for that one headlamp alone.

CitronC230K_03

well remind them they are dealing with a car with BIX and to make sure when they are searching for appropriate part #'s they realize this. my orginal quote for the headlamp was like $300 but in the estimate they estimated for a car with halogen headlamps.

Kev04C320

They already know that it's BIX because we told them this morning.

CitronC230K_03

well then, lets hope they close their eyes and use the force.

nicedeboy

Tell them to call, 1-800-FOR-MERCEDES (1-800-367-6372) That's the phone number to the mercedes, hence the name.

Kev04C320

Dude, you must be kidding me. They're even more ignorant than the frigging stealership.

CitronC230K_03

i think he was joking.

Kev04C320

I think he's delusional because he dreamed of his imaginary C55 too much :p

SUNILP

if you are adding headlamp levelling, you DO NOT need to replace the front SAM module. Just remove it to wire the harness into it.

Kev04C320

It's not my problem, sunman. I'm just the messenger to help some lost soul find his answer. He's too depressed right now to become a member of the forum. However, we would really appreciate if you could take your car apart and locate the PNs for us! Just kiddin' :p

Kev04C320

My friend got t-boned on the side by a big honkin' truck and his car is practically dead. The other party's insurance said that they will only pay to fix his car though. So, we're stuck with the only stealership in town.

nicedeboy

Kev04C320

Kiddo, why don't you do me a favor and call them for me?

nicedeboy

screw you, do your own work freak. Atleast I'm not lazy like you.

Kev04C320

Our experience with MBUSA resulted in the following comments:

"Dude, you must be kidding me. They're even more ignorant than the frigging stealership"

Why don't you leave us alone and go back to your imaginary world? Thank you.

MBenzNL

There is a screen in EPC in the electronic section that lists the parts needed for the auto levelling feature...that is how that sceen is titled...if the dealership can't find that YOU REALLY NEED TO DRIVE FURTHER THEN 50MILES to get your car to a real dealership as I myself wouldn't trust that dealership at all anylonger.

Tell them to look at submenu (screen) 215 in group 54...just to start with...

greetingz,

Kev04C320

Thanks Steve, will report that finding to the dealer tomorrow!

CitronC230K_03

i agree with that. i dont care how far away the next dealer is. if they cant look up parts imagine what they might be like trying to install them.

Kev04C320

They could be just too lazy to look up the parts

SUNILP

99% of the time I ask the parts counter for parts, they just reply back "please tell us your vin number" or " I can't find that part" The reason they want a VIN is that it filters out parts not belonging to your car. I order parts that were not in my car to begin with so it is very difficult to order parts. I took matters in my own hand and ordered a Electronic Parts Catalog. Not, I get any part I want.

Kev04C320

Can you tell me how to get a hold of the EPC? Can I call a wholesale place like Caliber?