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ABSOLUTELY APPALLED by MB Build Quality as of late--look what I just noticed...
MBWorld Fanatic!
Joined: Apr 2004
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From: TX. 78738
c230 kompressor
Originally Posted by FrankW
exactly what i was talking about the first part. The ladder part happens mostly on the 01-current after they redesigned the door handle to lift up outward instead of the original pulling outward handles.
MBworld Guru
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From: Diamond Bar, CA
W206 PHEV AMG
Originally Posted by HITMAN
you would think bmw would fix these problems
Banned
Joined: May 2004
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From: Australia
Originally Posted by mick1
it's a biggie to me because
1. the factory failed to detect it.
2. the dealer failed to detect it when they prepared the car.
3. bringing the car back to the dealer to correct something that should have been done right is not normal.
i sure hope i won't have to go through this experience in a couple of months.
1. the factory failed to detect it.
2. the dealer failed to detect it when they prepared the car.
3. bringing the car back to the dealer to correct something that should have been done right is not normal.
i sure hope i won't have to go through this experience in a couple of months.
Nope, its a lemon, proof without doubt that more defects are found in cars than owners.
Super Member
Joined: May 2004
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05 CLK 320
I have an 05 C230 and I have had 5-6 problems but I still say it is a great car. Just love Mercedes to much to complain about it. I still have an annoying center speaker that is broken and the part has to come in from Germany so I am just waiting for that.
Audi's and BMW's also have problems. Audi's are ranked worse than mercedes in quality.
Audi's and BMW's also have problems. Audi's are ranked worse than mercedes in quality.
Member
Joined: Jul 2003
Posts: 82
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From: Atlanta, GA
2003 C230 Kompressor Sedan
Originally Posted by nlpamg
So, I've only had my car for 5 days, and I never really had a good look around it until today. What I saw just appalled me. Here's a pic...
As you can see, the left side of the hood is not aligned correctly with the rest of the car. It sits higher than the entire left side.
I'm sooooo pissed, I'm going to my dealer first thing in the morning tomorrow. I have no idea what they are going to do, and how long it will take. When I called, they were trying to imply that I got in an accident. God, this is BULL****!
The Chrylser merger was pure B.S., it improved ****ty Chrysler, but Benz went downhill... This may be the last Benz for me. BMW and Audi, here I come.
As you can see, the left side of the hood is not aligned correctly with the rest of the car. It sits higher than the entire left side.
I'm sooooo pissed, I'm going to my dealer first thing in the morning tomorrow. I have no idea what they are going to do, and how long it will take. When I called, they were trying to imply that I got in an accident. God, this is BULL****!
The Chrylser merger was pure B.S., it improved ****ty Chrysler, but Benz went downhill... This may be the last Benz for me. BMW and Audi, here I come.
Chill out man.... life is going to deal you a whole lot worse than a misaligned hood.
Newbie
Joined: Feb 2003
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Originally Posted by nlpamg
As you can see, the left side of the hood is not aligned correctly with the rest of the car. It sits higher than the entire left side.
With assembly kwality like this what does M-B need with Chrysler?
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Originally Posted by nlpamg
The Chrylser merger was pure B.S., it improved ****ty Chrysler, but Benz went downhill... This may be the last Benz for me. BMW and Audi, here I come.
Reall, its out by millimeters on a dark coloured car, not exactly a huge mistake to miss and one that can be easily corrected even by yourself if you can find the adjustment places.
My hood and lights and slightly off-centre yet its not worth getting all worked up about. Being nice to your serive advisor will not only get your hood re-aligned, yet also ensure many more years of great service. Crying like baby only marks you as an impossible to please client with your stealership, not a position I would want to have when trusting a $40K CND purchase with them for servicing.
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From: York, PA
2003 C230K Sport Coupe, 1986 190E 2.3
Good God man I would hate to be your dealership! Open the hood and close it again. If still there take a look around! Just because you own a Benz does not mean you have to be a snob about it! **** happens and sometimes it is not perfect. The least you could do is check the latch on that side. Maybe twist the rubber stopper in one turn and see if that fixes it. I would not waste my time even calling the dealer on this one. They build millions of cars a year and sometimes the quality guy may have not had his coffee yet and missed something. This should have been corrected at the dealership before delivery, since they are supposed to check for that. Of course you are more to blaim for missing it before you left the dealership. When I bought mine it was in a showroom where they deliver and in perfect light to see everything. Believe me I looked over every square inch of the car before I even sat in the office to start signing. I was shown everything by the sales person as well before the signing. But this is not really an Build issue it is an alignment issue, which could have been perfect at the factory and shifted during shipment. Remember these babies are loaded on truck, trains, ships and more trucks long before they get here. Sometimes things bounce and shift. Most likely something in the way stopping it from closing properly or the rubber stand just a hair to high. Open the hood and look!
Out Of Control!!
Joined: Nov 2001
Posts: 10,067
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From: Westwood, NJ
2004 Civic Si. FWD for the Win!
Originally Posted by mctwin2kman
Of course you are more to blame for missing it before you left the dealership.
.Though the logic of the connection to the Chrysler merger is equally loco.
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Joined: Apr 2003
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From: Boston
'05 A4 1.8TQM6
I think people would be a little more calm if he hadn't posted the way he did about jumping ship to BMW & Audi or how this one incident shows MB's build quality.
Yes, **** happens, even to a new car. Even though you have had none to little problems on previous MB's it doesn't mean that your next MB will be the same way. All of the car's that my parents have owned previous to the ML were practically problem free till the car got old(er) and the ML was just more problem-matic.
It's a new car, yes, we understand how you feel, but don't blow up about it, k? Now if the wheel(s) fell off or the bumpers, then maybe i'd blow up about it :p Dealer should take care of it for you.
Yes, **** happens, even to a new car. Even though you have had none to little problems on previous MB's it doesn't mean that your next MB will be the same way. All of the car's that my parents have owned previous to the ML were practically problem free till the car got old(er) and the ML was just more problem-matic.
It's a new car, yes, we understand how you feel, but don't blow up about it, k? Now if the wheel(s) fell off or the bumpers, then maybe i'd blow up about it :p Dealer should take care of it for you.
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Joined: Oct 2002
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From: San Diego, Ca
2003 Citron Green C230KMT
Originally Posted by awiner
Simple latch adjustment. No biggie.
simmmer down pop tart!it would be nice if he inspected the problem further to see exactly what was wrong. just as sunman said it looks as if the passenger side latch hasnt locked.
there are 2 latches for the hood for saftey reasons, but who needs that when you can buy an audi or a bimmer. BYE and good luck!
Last edited by CitronC230K_03; Aug 11, 2004 at 10:40 AM.
Super Member
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From: From Oxnard; living in Ocean View Hills, San Diego, CA
'01 C320 SS
Originally Posted by JeT
I don't know why of late people having just bought the car come on here and crap on about how bad MB is. You have 2 choices...if it is such a big deal sell the car immediately and by another brand that has never had such a problem (good luck on that one) or get the problem fixed under your warranty. 
Most of us will not have problems with our Mercs. Those who do; usually get them fixed, in short order, at the dealer with no problems.
I think it's o.k. to be disappointed...but within reason...don't be a whiner...be a grownup and just get it fixed!
.02
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Originally Posted by JeT
I don't know why of late people having just bought the car come on here and crap on about how bad MB is. You have 2 choices...if it is such a big deal sell the car immediately and by another brand that has never had such a problem (good luck on that one) or get the problem fixed under your warranty.
I guess because to most people the MB brand means great engineering and great quality. If people having just bought the car and come on this board
to crap about how bad MB is...perhaps it's because MB has a quality problem.
Hopefully MB can get their act together so MB will still mean the finest car
in the world.
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Joined: Jul 2002
Posts: 784
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From: Brisbane/Sydney, Australia
Originally Posted by tomwaters
I guess because to most people the MB brand means great engineering and great quality. If people having just bought the car and come on this board
to crap about how bad MB is...perhaps it's because MB has a quality problem.
Hopefully MB can get their act together so MB will still mean the finest car
in the world.
to crap about how bad MB is...perhaps it's because MB has a quality problem.
Hopefully MB can get their act together so MB will still mean the finest car
in the world.
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Joined: Jul 2004
Posts: 2,015
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2005 C320wz
Originally Posted by miroj
Naturally the car is not roadworthy and will now have to be scraped and pressed into a metal ball. No sense in messing with the adjustment rubber stopper, that would just make things better.
Nope, its a lemon, proof without doubt that more defects are found in cars than owners.
Nope, its a lemon, proof without doubt that more defects are found in cars than owners.
I bought a shirt and it got a label saying somebody had inspected it. this car must have been inspected by someone too because it costs way more than a shirt and the qa inspector didn't see anything wrong with it.
sure everything can be fixed afterward but quality control is supposed to catch the problem before the product gets to the consumer, and this goes for all companies, not only MB.
Last edited by mick1; Aug 11, 2004 at 11:32 AM.
Almost a Member!
Joined: Aug 2002
Posts: 30
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From: UK
S55 AMG
Originally Posted by mick1
you missed the point. the point is not MB cars are bad but quality control is not working effectively because I agree with the other members that stuff like this also happens with other manufacturers.
I bought a shirt and it got a label saying somebody had inspected it. this car must have been inspected by someone too because it costs way more than a shirt and the qa inspector didn't see anything wrong with it.
sure everything can be fixed afterward but quality control is supposed to catch the problem before the product gets to the consumer, and this goes for all companies, not only MB.
I bought a shirt and it got a label saying somebody had inspected it. this car must have been inspected by someone too because it costs way more than a shirt and the qa inspector didn't see anything wrong with it.
sure everything can be fixed afterward but quality control is supposed to catch the problem before the product gets to the consumer, and this goes for all companies, not only MB.
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2005 C320wz
Originally Posted by AMG4Me
The thread is titled BUILD quality. Not quality control. Regardless formalized quality control ends once the car leaves the factory and as everyone has been saying misalignments can happen while the car is transported.
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Joined: Jun 2004
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Originally Posted by JeT
I think you are missing the point...look at the problem on his car and tell me what other brand does not have these sort of problems - often resulting from being in transit and can easily be fixed? That is one of the main reasons for having a warranty!
do have bumper to bumper warranty to take car of things like this.
But the point is this is MB not just another brand.
Bottome line is that he just got his new car and now he has to take
it back to get something fixed. MB quality control failed to catch
it and the MB dealer failed to catch it. Is it a major issue?...not really.
Is this something that MB should try to improve on?...Definitely!
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From: From Oxnard; living in Ocean View Hills, San Diego, CA
'01 C320 SS
Originally Posted by AMG4Me
The thread is titled BUILD quality. Not quality control. Regardless formalized quality control ends once the car leaves the factory and as everyone has been saying misalignments can happen while the car is transported.
MBWorld Fanatic!
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From: York, PA
2003 C230K Sport Coupe, 1986 190E 2.3
Originally Posted by tomwaters
I guess because to most people the MB brand means great engineering and great quality. If people having just bought the car and come on this board
to crap about how bad MB is...perhaps it's because MB has a quality problem.
Hopefully MB can get their act together so MB will still mean the finest car
in the world.
to crap about how bad MB is...perhaps it's because MB has a quality problem.
Hopefully MB can get their act together so MB will still mean the finest car
in the world.
See it all depends on if you believe that or not. My family owned a Dealership for 75 years and had many franchises under it during those years. I look at an MB just as any other car! Yeah it costs more and has features that other manufacturers do not, but it is still just a car! I liked the look of it outside, the interior, the comfort, and the options I got! That is why I bought it, not because it was a Benz! I looked at lesser priced vehicles, I looked at more expensive ones! I looked at Subaru's, Volvo's, Mitsubishi's, Acura's, BMW's, Nissan's, Jeep's and even a few GM products as well! The C230K Coupe just appealed to me more and I got what I wanted in it. Now would it be better if the Quality of the components and electronics was better! Hell Yeah, but you get what you get when you buy something that is mass produced! And MB's are Mass-Produced for the whole World to buy! I expect issues, hopefully all small annoying ones! But most BMW, Audi, and MB buyers expect more from there vehicle I guess! A guy driving a Neon probably would never notice his hood out of whack a little and thus would not complain when handed a Survey. The more money you spend the more you expect of course. But I have been there and do not really care. When I was surveyed I had nothing bad to say and I have had some warranty work done. I call the dealer, he gives me a loaner and I do not even have to go there. They pick my car up and drop the loaner and then return when it is done and convenient to me. You don't get that with a Dodge, GM, or Ford! That is why there is a warranty. The manufacturer knows not everything is going to be perfect for everyone! If they thought it was there would be no warranty!
MBWorld Fanatic!
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2005 C320wz
Originally Posted by mctwin2kman
But most BMW, Audi, and MB buyers expect more from there vehicle I guess!
Last edited by mick1; Aug 11, 2004 at 12:09 PM.
