H/K Sound System on my 05 is DEAD!

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Sep 18, 2004 | 11:53 PM
  #1  
I had a post on where my car's audio system died. But then after parking it for the night, it was all good in the morning... Well, it happened again today, and after I parked it for at least 8 hours, it STILL wasn't working. My sound system is now dead.

Here is what's happening from my previous post

"The radio display is there, the CD display is there, but there is absolutely no sound. When I press the CD Changer button, it now tells me "No CDC". It also sounds like the CD changer is just cycling through discs too. As for the in-dash single CD, it seems like it is playing the disc (complete with times and all), but just with no sound. Also, when I press the sound settings (the one that takes you to Bass/Treble/Surround/Standard/Speech), it no longer gives me the option of changing it to surround, standard, or speech. I have no clue what's going on."

I brought it to my dealer today to have them look at it, the service manager confirmed the symptoms and problems, but couldn't work on it b/c it was too late in the day. Hopefully it'll get worked out next week when they replace my armrest...

BTW, here's the link to the previous post: https://mbworld.org/forums/c-class-w203/79623-after-two-weeks-my-h-k-sound-system-broken.html
Reply 0
Sep 19, 2004 | 04:45 AM
  #2  
let me know what your problem is cause my cd changer acts up all the time. It will say that there is not cd changer or that the magazine is empty or say that there is no cd when there are cd's in the slots. keep us posted
Thanks
Reply 0
Sep 19, 2004 | 10:23 AM
  #3  
sorry about that, I know it sucks. I hope your dealership can get those parts soon,there is backlog on H/K parts.
Reply 0
Sep 19, 2004 | 07:18 PM
  #4  
Quote: sorry about that, I know it sucks. I hope your dealership can get those parts soon,there is backlog on H/K parts.
backlog on H/K parts... kinda confirms all the problems people have been having with the H/K sound system, since MB replaced the BOSE system.

Funny, how BMW owners always said that H/K just plain sucked, and now MB went with H/K. Cutting costs again, at the expense of the consumer ?
Who pays in the end ?
Reply 0
Sep 19, 2004 | 08:24 PM
  #5  
Quote: I had a post on where my car's audio system died. But then after parking it for the night, it was all good in the morning... Well, it happened again today, and after I parked it for at least 8 hours, it STILL wasn't working. My sound system is now dead.

Here is what's happening from my previous post

"The radio display is there, the CD display is there, but there is absolutely no sound. When I press the CD Changer button, it now tells me "No CDC". It also sounds like the CD changer is just cycling through discs too. As for the in-dash single CD, it seems like it is playing the disc (complete with times and all), but just with no sound. Also, when I press the sound settings (the one that takes you to Bass/Treble/Surround/Standard/Speech), it no longer gives me the option of changing it to surround, standard, or speech. I have no clue what's going on."

I brought it to my dealer today to have them look at it, the service manager confirmed the symptoms and problems, but couldn't work on it b/c it was too late in the day. Hopefully it'll get worked out next week when they replace my armrest...

BTW, here's the link to the previous post: https://mbworld.org/forums/showthread.php?t=79623

Sounds like a dead optical link or a malfunction in the audio gateway. The delay in parts is probably caused by the unlikely demand for the item, given that if it were a common problem then the parts would be carried locally in the country of sale.
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Sep 19, 2004 | 08:28 PM
  #6  
Quote: The delay in parts is probably caused by the unlikely demand for the item, given that if it were a common problem then the parts would be carried locally in the country of sale.
That makes sense, and you would think that would be the case, but there are plenty of instances, even as far as when a TSB has been issued by MB, for a particular problem that is widespread, and still every single time, someone goes in to repair a "known" problem, the part takes weeks to arrive from Germany. I wish I had the specifics to list, but I've read them all on these forums somewhere. Time & time again. Hopefully MB will get smart on these H/K issues that are arising, and maybe even read these forums to get a jump on the potential stocking problems.
Reply 0
Sep 19, 2004 | 09:03 PM
  #7  
Not trying to sound funny here, but did you press the MUTE button ? There is one in the '05 you know.

Hey, after my experiences with the dealer not knowing many things, it won't hurt to try.
Reply 0
Sep 20, 2004 | 12:45 PM
  #8  
Quote: Not trying to sound funny here, but did you press the MUTE button ? There is one in the '05 you know.

Hey, after my experiences with the dealer not knowing many things, it won't hurt to try.


Hmm... Lets see... Of course I did! Would the other issues such as the "Phone Off" or not being able to select a sound mode (surround/standard/speech) or "No CDC" be affected by something such as pressing mute? I'm sorry for the sarcastic response; but I'm sorry, that was almost like an insult...

The ******* started working again today... (After not working for 2 days, it magically comes back to life.) I called my dealer, and they had me talk to the shop forman and he said that there's something definitely wrong, they'll be checking the codes on Friday when they also replace my armrest. The forman said that everything is connected in a ring network, so that when one thing goes down, everything else does as well... Real smart.

I think my car knows when it's being taken to the dealer, b/c when I do intend to take it, it goes away...
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Sep 20, 2004 | 12:52 PM
  #9  
Sorry, but if you read my posts, I'm not a kid trying to be funny and I don't post insults here or anywhere. You'd be amazed at how sometimes simple things solve big problems.
Reply 0
Sep 20, 2004 | 12:58 PM
  #10  
Quote: Sorry, but if you read my posts, I'm not a kid trying to be funny and I don't post insults here or anywhere. You'd be amazed at how sometimes simple things solve big problems.
I do realize that, but something that simple and pointing out that there's a mute button... Totally unnecessary. If you read more of the details on my post, I took into account almost everything, from the OSD "Phone" display to the "No CDC", if it were the mute button, that would be a major oversight...
Reply 0
Sep 20, 2004 | 01:09 PM
  #11  
There will be fault codes store within the vehicle, for a limited number of ignition cycles, for this problem. Please request this information from the dealership and post it into this topic, or the original topic.
Reply 0
Sep 20, 2004 | 01:15 PM
  #12  
Quote: There will be fault codes store within the vehicle, for a limited number of ignition cycles, for this problem. Please request this information from the dealership and post it into this topic, or the original topic.
Wingless, how many cycles? Do you think it'll still be there on Friday? Thanks.
Reply 0
Sep 20, 2004 | 02:30 PM
  #13  
So far, I have not purchased the StarTekInfo, but for Porsche, which I have factory service information, it is 50 ignition cycles.
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Sep 20, 2004 | 04:09 PM
  #14  
Quote: I do realize that, but something that simple and pointing out that there's a mute button... Totally unnecessary. If you read more of the details on my post, I took into account almost everything, from the OSD "Phone" display to the "No CDC", if it were the mute button, that would be a major oversight...
I guess you've never heard of the many times people have complained about something not working and then find out it wasn't connected.

I'll make a note of not telling you obvious things that might help you then, sorry.
Reply 0
Sep 20, 2004 | 04:19 PM
  #15  
Quote: I guess you've never heard of the many times people have complained about something not working and then find out it wasn't connected.
First off, how is the mute button connected with my car's OSD saying that I have a phone and that it's off? Does the mute button "trigger" a phone somewhere on my car? Does the mute button have a "cut-off switch" to my CD changer so that my head unit says "No CDC" and does not even allow me to toggle with the changer's discs?
Did you know that if you press "Mute" and then use the steering wheel volume buttons it "unmutes" the stereo? Or was that something obvious that you were going to tell me later? I'm sorry, but the mute button? That's a no brainer... This isn't the same as looking everywhere for your sunglasses which just happen to be resting on your head.


Quote: I'll make a note of not telling you obvious things that might help you then, sorry.
Thanks!
Reply 0
Sep 20, 2004 | 04:22 PM
  #16  
Quote: backlog on H/K parts... kinda confirms all the problems people have been having with the H/K sound system, since MB replaced the BOSE system.

Funny, how BMW owners always said that H/K just plain sucked, and now MB went with H/K. Cutting costs again, at the expense of the consumer ?
Who pays in the end ?
Both H/K and Bose use cheap parts and intense ads to jack up their price and perceived prestigiousness.....
Reply 0
Sep 20, 2004 | 04:37 PM
  #17  
Quote: First off, how is the mute button connected with my car's OSD saying that I have a phone and that it's off? Does the mute button "trigger" a phone somewhere on my car? Does the mute button have a "cut-off switch" to my CD changer so that my head unit says "No CDC" and does not even allow me to toggle with the changer's discs?
Did you know that if you press "Mute" and then use the steering wheel volume buttons it "unmutes" the stereo? Or was that something obvious that you were going to tell me later? I'm sorry, but the mute button? That's a no brainer... This isn't the same as looking everywhere for your sunglasses which just happen to be resting on your head.
Thanks!
No, there's nothing I was going to tell you later, as I have already stated previously, and I already apologized and said I wasn't going to bother you again, what do you want , Blood ? Let it rest already, move on
Reply 0
Sep 20, 2004 | 04:47 PM
  #18  
wow, tempers are flaring. hopefully you'll get your radio fixed soon.
Reply 0
Sep 20, 2004 | 05:06 PM
  #19  
Quote: wow, tempers are flaring. hopefully you'll get your radio fixed soon.
what else is new... look who it is... some people just need to know when to stop talking (typing).
Everyone is a MB master tech nowadays ! Let the SA's fix the H/K.
Reply 0
Sep 20, 2004 | 05:10 PM
  #20  
Still others never learn...even when it's not with them.
Reply 0
Sep 20, 2004 | 05:10 PM
  #21  
it will get fixed, hell HITMAN had his washer jets installed that were never put in from the factory.
Reply 0
Sep 20, 2004 | 05:12 PM
  #22  
ain't that a hoot !?! I don't blame him though, I don't use them at all. I think maybe once.
Reply 0
Sep 20, 2004 | 05:17 PM
  #23  
i know. but Carlos, when you get your AMG bumper with headlamp washer doors, you should say "hey, my washers don't work, they must not have been installed from the factory". youll have the headlight switch with the button and the bumper with the doors. might worth a try. lol

now back to flared tempers and H/K on backorder!
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Sep 20, 2004 | 05:17 PM
  #24  
pressing the MUTE button for just a second...
sorry for the nlpamg,
but while on the subject of cleaning windows and such,
CITRON, did you ever see this Coupe with a rear wiper ?


Reply 0
Sep 20, 2004 | 05:18 PM
  #25  
Quote: Still others never learn...even when it's not with them.
I get the "Still others never learn" part, it's actually quite ironic...
But "even when it's not with them"? Give me a break.

Must you always post a reply? You'll have over 1000 posts by the end of this week--that has to be a record.

Thanks for the gracious insight!
Reply 0
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