No Loaner Vehicles @ Mercedes Benz (what the..)
02-25-2009, 03:27 AM
#51
Senior Member
You should definitely, without a doubt, get a no-cost loaner. My dealer would never even think of not providing a loaner car. Seriously--why did you buy a Benz in the first place? Quality, safety and customer service. 
02-25-2009, 10:17 AM
#52
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Location: Tampa Bay, FL
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09 C350
I'm on my third MB and back in 2003, I could get a MB loaner no matter where I bought the car, that was when MB had the no charge maintenance program, with my 2nd (2007) and 3rd MB (2009), I get an MB loaner only if I bought the car from the dealership (MB Beverly Hills in my case). Sorry if this is repetitious info
02-25-2009, 10:25 AM
#53
MBWorld Fanatic!
Too bad that Fletcher Jones of Las Vegas has to order a tool all the way from Germany to make a repair on my 2004 AMG. Needless to say, once the car returns from the shop it is to be replaced with another brand! As nice as Mercedes Benz automobiles are, I'll never own another. What good is a car if it spends three weeks in a shop awaiting a tool that thee dealer should have on hand?
If we carried every tool necessary to fix everything on every car, not only would we have a warehouse bigger than the dealership to house them, but we would have all capital tied up in tools that never get used..
Just my 2C
02-25-2009, 02:16 PM
#54
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Location: Niskayuna,New York
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2009 C300 Sport 4MATIC™ Sedan
I always get loaner car for service in east Hampton,ny.
But first time,the loaner car was very dirty，and when I pick up my car..some bird drops on it.I think mb should wash our car when we pick it up ...that's not nice when u pick up your car and see your car hv bird drops on it.
But first time,the loaner car was very dirty，and when I pick up my car..some bird drops on it.I think mb should wash our car when we pick it up ...that's not nice when u pick up your car and see your car hv bird drops on it.
Last edited by dansonchan; 02-25-2009 at 02:23 PM.
02-25-2009, 04:01 PM
#55
MBWorld Fanatic!
I always get loaner car for service in east Hampton,ny.
But first time,the loaner car was very dirty，and when I pick up my car..some bird drops on it.I think mb should wash our car when we pick it up ...that's not nice when u pick up your car and see your car hv bird drops on it.
But first time,the loaner car was very dirty，and when I pick up my car..some bird drops on it.I think mb should wash our car when we pick it up ...that's not nice when u pick up your car and see your car hv bird drops on it.
02-25-2009, 10:21 PM
#56
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2009 C300 Sport 4MATIC™ Sedan
i did...
then i went to service second time...
they gave me a clear loaner car,but they still not wash my car when i pick up ..but no any bird drops on it...!
then i went to service second time...
they gave me a clear loaner car,but they still not wash my car when i pick up ..but no any bird drops on it...!
08-12-2009, 08:44 PM
#57
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2007 SLK 280
Well my car is in the shop and when I asked about a loaner they told me I wouldn't get one until the fifth day of sevice per DACO (Consumer Affairs Department) regulations. What's the situation at the various dealers? Whenever my dad took in the Navigator he got a Mercury, which is not the same but it's still a car. I know a loaner is kind of a favor a privilige if you will, but it sucks being stuck at the house on vacaction. I had fantasies about taking the new C-Series to the track.
