Tele Aid activation?
Thread Starter
Owned then Banned
Joined: Jan 2009
Posts: 169
Likes: 0
S550
Tele Aid activation?
the dealer didn't have me sign any paperworks for Tele Aid activation when i got my '08 C300. over last weekend, my house got broken into and the thieve got the keys to the car and drove it away.
now would it possible for me to call Tele Aid and have them activate the system NOW after the vehicle got stolen so they can locate the vehicle?
now would it possible for me to call Tele Aid and have them activate the system NOW after the vehicle got stolen so they can locate the vehicle?
MBWorld Fanatic!
Joined: Feb 2004
Posts: 3,986
Likes: 6
From: SEATTLE WASHINGTON USA
'08 C300 Lux Barolo Red Beige Leather P2 MM 18" wheels '84 944
tele-aid
the dealer didn't have me sign any paperworks for Tele Aid activation when i got my '08 C300. over last weekend, my house got broken into and the thieve got the keys to the car and drove it away.
now would it possible for me to call Tele Aid and have them activate the system NOW after the vehicle got stolen so they can locate the vehicle?
now would it possible for me to call Tele Aid and have them activate the system NOW after the vehicle got stolen so they can locate the vehicle?
What does your dealer have to say about this?
Thread Starter
Owned then Banned
Joined: Jan 2009
Posts: 169
Likes: 0
S550
i did not even know that there's Tele Aid available in my car, because nobody told me so!
now i know because i called back the dealer i bought with the salesman and he told me, "oh your car is equipped with Tele-Aid...you didn't know that?" I was like ..."uh, no. you didn't tell me that when you sold me the car"
then he said "oops, sorry"
now i know because i called back the dealer i bought with the salesman and he told me, "oh your car is equipped with Tele-Aid...you didn't know that?" I was like ..."uh, no. you didn't tell me that when you sold me the car"
then he said "oops, sorry"
Last edited by drpasteur; Jan 15, 2009 at 01:31 AM. Reason: added details
MBWorld Fanatic!
Joined: Oct 2007
Posts: 1,828
Likes: 1
From: United States
2008 R350 & 2008 C300
Tele Aid is not a standard option on U.S. Spec C classes. It is a $650 build option and from my understanding due to all the electronics it uses, can't be added after the build.
Sucks to hear about the theft though, at this point you probably don't want it back anyways.
Sucks to hear about the theft though, at this point you probably don't want it back anyways.
Thread Starter
Owned then Banned
Joined: Jan 2009
Posts: 169
Likes: 0
S550
no, the salesman told me on the phone that my C300 is equipped with Tele Aid but he DIDN'T TELL ME at the time of sale - therefore, the Tele Aid WAS NOT activated. Now the car is stolen. would i be able to activate Tele Aid now???
MBWorld Fanatic!
Joined: Oct 2007
Posts: 1,828
Likes: 1
From: United States
2008 R350 & 2008 C300
To be honest most salesmen have no idea what they are selling and don't even realize that options differ from one model to the next. To be fair the Tele Aid was a standard option on the outgoing w203, but was dropped from the standard list for the w204. The only reason I say this is because if your car was indeed equipped with Tele Aid, then any good salesman would have offered to sign you up. Best way to tell is if you still have your window sticker, other wise you are going to need a vin# and hope someone at MB can figure it out for you. Tele Aid isn't ran by MB, but you could call them and try to explain what has happened, but honestly I don't think they would be of much help seeing how it wasn't registered with them.
Trending Topics
Thread Starter
Owned then Banned
Joined: Jan 2009
Posts: 169
Likes: 0
S550
:( i called
i did call Tele-Aid and they said that if the car is not activated with Tele Aid, we need to be in the car to press all 3 buttons to activate. if we can't do this, there's no ways that they can activate Tele Aid and if Tele Aid is not activated, they can't track the vehicle.
MB World Stories
The Best of Mercedes & AMG
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)
Verdad Gallardo
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
Member
Joined: Mar 2005
Posts: 172
Likes: 3
From: Portland, OR
2005 C230 Kompressor Sport Sedan
Well, it's probably on its way to Colombia or South East Asia. Hopefull you had gap insurance (if financed).
You really can't expect the salesman to go over every feature with you, that's what the manual is for....
Besides, if it was insured properly, you'll get a new car without anything out of pocket. Good luck.
You really can't expect the salesman to go over every feature with you, that's what the manual is for....
Besides, if it was insured properly, you'll get a new car without anything out of pocket. Good luck.
MBWorld Fanatic!
Joined: Oct 2007
Posts: 1,828
Likes: 1
From: United States
2008 R350 & 2008 C300
Well, it's probably on its way to Colombia or South East Asia. Hopefull you had gap insurance (if financed).
You really can't expect the salesman to go over every feature with you, that's what the manual is for....
Besides, if it was insured properly, you'll get a new car without anything out of pocket. Good luck.
You really can't expect the salesman to go over every feature with you, that's what the manual is for....
Besides, if it was insured properly, you'll get a new car without anything out of pocket. Good luck.
Sounds like it wasn't a professional car ring and more like a stroke of bad luck. It was there, the keys were there, so they took it. I'm with you though, not much of a market here in the states for MB parts, most get shipped over seas or parted out and shipped over seas. At any rate you don't want the car back at this point anyways.
MBWorld Fanatic!
Joined: Feb 2004
Posts: 3,986
Likes: 6
From: SEATTLE WASHINGTON USA
'08 C300 Lux Barolo Red Beige Leather P2 MM 18" wheels '84 944
Standard is not optional
To be honest most salesmen have no idea what they are selling and don't even realize that options differ from one model to the next. To be fair the Tele Aid was a standard option on the outgoing w203, but was dropped from the standard list for the w204. The only reason I say this is because if your car was indeed equipped with Tele Aid, then any good salesman would have offered to sign you up. Best way to tell is if you still have your window sticker, other wise you are going to need a vin# and hope someone at MB can figure it out for you. Tele Aid isn't ran by MB, but you could call them and try to explain what has happened, but honestly I don't think they would be of much help seeing how it wasn't registered with them.
My W203 indeed had Tele-Aid as standard equipment but I wearied of the annual $275 (or so) fee for zero talk time. And when MB generously offered to upgrade it to digital at some huge fee in April 2007, I said cancel the service.
And I did not order it for my W204 (an OPTION) because I think it should be standard, just as OnStar is standard at no cost in most Chevrolets.
OnStar and TeleAid are administered by the same Texas outfit, so I'm told.
Last edited by RLE; Jan 17, 2009 at 12:51 AM.
Thread Starter
Owned then Banned
Joined: Jan 2009
Posts: 169
Likes: 0
S550
Well, it's probably on its way to Colombia or South East Asia. Hopefull you had gap insurance (if financed).
You really can't expect the salesman to go over every feature with you, that's what the manual is for....
Besides, if it was insured properly, you'll get a new car without anything out of pocket. Good luck.
You really can't expect the salesman to go over every feature with you, that's what the manual is for....
Besides, if it was insured properly, you'll get a new car without anything out of pocket. Good luck.
Thread Starter
Owned then Banned
Joined: Jan 2009
Posts: 169
Likes: 0
S550
Not to put too fine a point on it or anything, but something that is standard is not an option. And vice-versa.
My W203 indeed had Tele-Aid as standard equipment but I wearied of the annual $275 (or so) fee for zero talk time. And when MB generously offered to upgrade it to digital at some huge fee in April 2007, I said cancel the service.
And I did not order it for my W204 (an OPTION) because I think it should be standard, just as OnStar is standard at no cost in most Chevrolets.
OnStar and TeleAid are administered by the same Texas outfit, so I'm told.
My W203 indeed had Tele-Aid as standard equipment but I wearied of the annual $275 (or so) fee for zero talk time. And when MB generously offered to upgrade it to digital at some huge fee in April 2007, I said cancel the service.
And I did not order it for my W204 (an OPTION) because I think it should be standard, just as OnStar is standard at no cost in most Chevrolets.
OnStar and TeleAid are administered by the same Texas outfit, so I'm told.
