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First problem with 2010 car, nav displays wrong location!!

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Old 09-15-2009, 11:13 AM
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axe muderer with headlights
Well, just got a call from the dealer, they are replacing the whole COMMAND module.
Old 09-15-2009, 03:43 PM
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mercedes
did they say what was wrong with it???
Old 09-15-2009, 04:07 PM
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2003 CL55
Originally Posted by iatacs19
Well, my car is bone stock, so there is nothing they can blame the error on, except ****ty german engineering and poor quality control.
Aren't the C classes built here in the States?

Originally Posted by RLE
Why take anything out on the dealer? They didn't build the damned thing. You have a piddling warranty claim which will be taken care of.

You had better get used to this stuff.
True they didnt build the car, but they shouldnt blame others when they know it was faulty MB work.

This is why dealers are known as stealership, b/c they dont want to follow proper business ethics and do the work for "free" under warranty and rather put blame on something else and make the owner pay for MB mistakes.
Old 09-15-2009, 07:03 PM
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2017 E300
C classes that are shipped to the US are built in Germany or South Africa
Old 09-15-2009, 08:28 PM
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GLE 450 2021, SLK 350 2013, Honda Civc Type R 2019, Suzuki GSXR 750 2014, Ducati Diavel 2018
I think I experienced it once in C... but it wasn't as bad as your case. I was off by a street and then it was corrected when i reselected the navi on the menu.
Old 09-15-2009, 11:39 PM
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axe muderer with headlights
Originally Posted by ctrider
did they say what was wrong with it???
They tried re-programming, it didn't work. Dealer was told by MB not to waste any more time and just replace the whole unit.

What a way to a new car, barely 1000 miles and I already have major electronics replacement.
Old 12-22-2009, 11:23 AM
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2016 C450 AMG, 2012 C350 4Matic Sport
I've just experienced the same problem. Had the car for over 8 months, never had a problem before with the nav. Yesterday, I input a destination and began my trip, then noticed that the directions being shown and announced where all wrong - some of it was quite funny - it showed me driving thru the middle of a golf course when instead I was on a major highway.

The nav system thinks I am at a location about 20 miles from where I actually am, and the north arrow points approx. south-east.

I checked the compass screen and it shows only one satellite being tracked, where normally it would be tracking between at least 6.

I would hate to have to re-set the entire unit, losing my Bluetooth settings and phone book in the process. Does anyone know if re-setting will affect the contents of the hard disk - ie. music files?
Old 12-24-2009, 05:33 PM
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Sounds like a trip to the dealer for you. That is what happened to me whenn I first turned my NAV on after the retrofit.
Old 12-23-2014, 08:25 PM
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Mercedes Benz C350 Sport
How to temporarily fix the GPS system and the Mercedes C350

Reset the GPS on a mercedes-Benz C class 350 navigation

Close your doors put you key to on activate the GPS then type in the code will you hold down END CALL BUTTON and the # and the number one all at the same time. The display should come up engineering mode one of two, the menu will read 1 to 7 but scroll down to number 9 and hit reset so you clear out the last places you travelled

In the Engineering mode 1/2 go to number 6 SW settings, GOTO 6.1 current position. Go to #1 map scroll, find the position that you know you're right example like in front of your house. Push the back clear rotating dial down once. Don't hit the back or clear button just the center button to make an X where you are.

Press the arm rest button one and SET POSITION by hitting the arm rest button once you will see an arrow point it to a known location like NORTH you may want to have a portable GPS with you. That will set you in the right driving direction.

You can now put in your home address and then turn off everything turning the key off and removing it from the vehicle.

Your GPS should be set and working now.



You can check the compass on the car and the compass on the Mirror to make sure you are in the right direction both have to match.

Hope this saves you guys $1,100 but it's only a temp fix.

John Stewart// ppostewart@gmail.com

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