Boris0126

Yesterday I get out of my car and I hear a noise of something pop or rip. So I start looking at my jeans and there was nothing wrong with them and when I turn around to look at the my seat, I see that the leather had ripped. The part where it ripped is on the left side of the driver seat, on the exterior part of facing the door. So it looks to me like it popped with the air pressure of when I was sitting down and I don't know how that happen. So now Im having this guy come fix it tomorrow at my house who was recommended to me by a friend who works at Mercedes and he said that the guy would do it for cheaper if I just talk to him personally. This Sucks!!!

rb23lb

warranty get it fixed for free??? u are paying someone for this???

ShoremNJ

cut back on the pasta!

Boris0126

I went to the dealership yesterday and they said that they are not responsible for this cause is physical damage cause they don't know if I cut it my self or not, which it was ridiculous. They said that it's like if I needed new tires.

chilledbenz

Try a different dealership or contact MB. As long as its not a cut or tear, its covered under the warranty. I had both driver and passenger seats replaced on a 2000 ML that was under warranty, the seams had frayed and come unstitched.

Boris0126

Ok thanks ill contact MB tomorrow and see what they say to me.

acr2001

They're not going to fix a rip like that under warranty unless you can prove that it is a result of a flaw and not from the button on your jeans - which is of course what they will point at.

Teck

Sorry to hear that! For me I got another problem with the leather seats. Just got my car for one year and aprox 11k miles on it. My leather seat on the driver side looks like over 100k miles and 10 years old

Just talked to my wife, whe works at my dealership and she told me that they would do fix your problem under warranty! Try another dealershipI Hope they will fix it for you!

Carsy

MB Tex Rules, but seriously:-

Have a look at the tear through a powerful magnifying glass . You should be able to see that the fibres are frayed in which case, warranty should cover you or if they are sharply cut you are up the creek without a paddle.

Boris0126

Thanks every1 for the help but I just ended up getting this guy to fix it for me and it looks great, the only thing is that it cost me $150 to get it fixed which it sucks!!! Happy Holidays to every1

snarlingchicken

Good to hear it was resolved. Your dealership really should have been a bit more helpful. =/ Maybe offer you a quote or at least direct you to some other source for getting it fixed. At least you found help yourself.

chilledbenz

Grey interior? My Grey/Black Sport seats look awful as well, seems you can clean them and they will be that dirty black color within a week. I have Cashmere in my R class and don't have this problem.

acr2001

I have this problem in my W203 which is a very light color (real leather inserts / the rest is MB Tex). It seems that whatever you use to clean / treat your leather, the more oily it is, the more dirt it attracts. I scrubbed all the leather with a brush a few months ago and the leather looks like new again. Just be careful not to do any damage!

Carsy

Leather should be kept soft & pliable after cleaning with the use of a good quality leather conditioner. If you use the right one it will not be oily & attract dust . It should soak in & be polished off with a soft rag.

Teck

No black, have to talk to the dealer wihtin the next weeks about that!

Glyn M Ruck

It's amazing how much muck ostensibly clean clothing can transfer onto light leather seats. Especially after sitting in dirty aircraft. I have light alpaca grey full leather. Every few months I wash down the seats carefully with very mild detergent & treat with Meguiar's Gold Class Rich Leather cleaner/conditioner & it looks fine after 6 years of use. What I like about Mequiar's is that it does not make the leather shine. My steering wheel & seats still have that matte leather look.

Carsy

Glyn,The leather looks brand new. You have not been carrying any sheep on those seats! Just shows what a little regular maintenance can do .

Glyn M Ruck

No sheep - sheep belong on MBTex. I'm very happy the way my SA leather has held up. I really don't fuss over the leather excessively. In fairness the vehicle is garaged so it's exposure to SA's harsh sunlight is controlled.

Boris0126

Glyn the leather on those seats look brand new as I can see. Keep up the great job on maintaining those seats looking brand new. I will try that treatment on mine seats now and see the results. Thanks for the advice.

Glyn M Ruck

Boris - I think one of the tricks is not to let things deteriorate too far or you are in for a big job. If you don't let seats get filthy then cleaning is dead easy. On the perforated seats I use a soft ladies hair brush to remove small amounts of residue from the Meguiar's. You don't have perforated seats so it will be easier. The Mequiar's is a very low residue product however - just me being ****. Never damage the outer colour layer of the leather - No metal zips on jeans etc.

peabers

MBTEX FTW!

Glyn M Ruck

If you are operating a Taxi - yes. For those that like it I wish Benz would double stitch it so that it looks less bargain basement.

Carsy

Just shows how tough it is , it doesn't need to be.

Glyn M Ruck

Out of interest - One of our local bus companies (fleet 8000 vehicles) did an evaluation of Connolly Commercial leather vs. every man made fabric/vinyl made for bus seats. This included MBTex as many of the luxury coaches were Benz. Leather proved over many years to be more durable than any of the man made products in SA's harsh conditions. What finally killed it off was cost. Leather simply became too expensive.