In desperate need of help
The problem is my car engine is knocking when I go above 4500 rpm, and it sounds like it really damaging the engine. To make things worst I don’t live in the states anymore, I now live in Dominican Republic so…. no warranty.
My friends tell me that it is because of the ECU tune that I have (MKB’s) and that the fuel down here is really bad (below 90 octane), and that those kind of tunes require a high octane fuel. While this makes sense, I don’t really have a way to know for sure if this is the case. I tried contacting MKB North America (who did my tune) to find out more about it but I never get a response nor they return my emails (I wont go into this right now as this post is not to flame MKB).
So I went to a local mechanic (not authorized by MB) and he plugged the Star Diagnose computer and it showed a failure with the “right pulley position” or something (it was in Spanish so I can’t translate the exact error). The guy assured me that my knocking had nothing to do with the MKB tune nor the low octane fuel, that it was something called the balancer that was worn off. He said that this was a common failure with our engines and there was even a service report for it. He showed me the part because he had an ML350 with the same problem and it looked like a long shaft with a set of rubber and metal pinions at the end. He says that they need to change the oil pump, some retainers, and some other parts that I don’t remember right now, and we want to charge me $1500 USD for parts and labor, which obviously puts him in a biased position.
Now, my question to anyone with some mechanical experience (or any kind of experience) is: Does this make sense? Have you guys heard of this before? Or is it more likely that the combination of such an aggressive tune with low quality fuel is the cause of my problem.
Any help at all is greatly appreciated.
P.S. The authorized dealer here in Dominican Republic won’t service cars that were not sold by them. Their excuse is that they sell euro versions here and they are very different from US versions.
Perhaps Mr. Glyn M Ruck and chime in as he seems to encompass a vast knowledge over the combustion process and internals of the M272's?
The problem is my car engine is knocking when I go above 4500 rpm, and it sounds like it really damaging the engine. To make things worst I don’t live in the states anymore, I now live in Dominican Republic so…. no warranty.
My friends tell me that it is because of the ECU tune that I have (MKB’s) and that the fuel down here is really bad (below 90 octane), and that those kind of tunes require a high octane fuel. While this makes sense, I don’t really have a way to know for sure if this is the case. I tried contacting MKB North America (who did my tune) to find out more about it but I never get a response nor they return my emails (I wont go into this right now as this post is not to flame MKB).
So I went to a local mechanic (not authorized by MB) and he plugged the Star Diagnose computer and it showed a failure with the “right pulley position” or something (it was in Spanish so I can’t translate the exact error). The guy assured me that my knocking had nothing to do with the MKB tune nor the low octane fuel, that it was something called the balancer that was worn off. He said that this was a common failure with our engines and there was even a service report for it. He showed me the part because he had an ML350 with the same problem and it looked like a long shaft with a set of rubber and metal pinions at the end. He says that they need to change the oil pump, some retainers, and some other parts that I don’t remember right now, and we want to charge me $1500 USD for parts and labor, which obviously puts him in a biased position.
Now, my question to anyone with some mechanical experience (or any kind of experience) is: Does this make sense? Have you guys heard of this before? Or is it more likely that the combination of such an aggressive tune with low quality fuel is the cause of my problem.
Any help at all is greatly appreciated.
P.S. The authorized dealer here in Dominican Republic won’t service cars that were not sold by them. Their excuse is that they sell euro versions here and they are very different from US versions.
Well I'm not an engineer or anything but I've had cars come to me for service so i could give you an idea. Your friend has very rightly stated that it's probably the ECU tune that is causing the knocking. When cars come from the company, they have their ECU tuned according to the fuel used. So basically that might just be your problem here. You could also check you engine oil level. Although Mercedes has a sensor that lights up a warning about the engine oil level, you should still check. However it is difficult for me to determine whether the crankshaft pulley that you talk about is actually worn out and causing you trouble. If you could request MB directly through mail to ask this authorized dealer to help you, things might work out!
That said, I really doubt it's the fuel at all. I'm not sure why anyone here would suggest you trust your "friends" who guessed at it over a mechanic with a SDS hook-up.. which showed a failure.. where he showed you the parts and described stuff in detail. $1,500? Did you expect Mercedes engine work to be cheap?
I say go with the mechanic. Everyone blaming the lower octane fuel is typical, and if the SDS hadn't revealed ANOTHER problem, I could understand that a little better. But it sounds like you have a more serious issue.
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The problem is my car engine is knocking when I go above 4500 rpm, and it sounds like it really damaging the engine. To make things worst I don’t live in the states anymore, I now live in Dominican Republic so…. no warranty.
My friends tell me that it is because of the ECU tune that I have (MKB’s) and that the fuel down here is really bad (below 90 octane), and that those kind of tunes require a high octane fuel. While this makes sense, I don’t really have a way to know for sure if this is the case. I tried contacting MKB North America (who did my tune) to find out more about it but I never get a response nor they return my emails (I wont go into this right now as this post is not to flame MKB).
So I went to a local mechanic (not authorized by MB) and he plugged the Star Diagnose computer and it showed a failure with the “right pulley position” or something (it was in Spanish so I can’t translate the exact error). The guy assured me that my knocking had nothing to do with the MKB tune nor the low octane fuel, that it was something called the balancer that was worn off. He said that this was a common failure with our engines and there was even a service report for it. He showed me the part because he had an ML350 with the same problem and it looked like a long shaft with a set of rubber and metal pinions at the end. He says that they need to change the oil pump, some retainers, and some other parts that I don’t remember right now, and we want to charge me $1500 USD for parts and labor, which obviously puts him in a biased position.
Now, my question to anyone with some mechanical experience (or any kind of experience) is: Does this make sense? Have you guys heard of this before? Or is it more likely that the combination of such an aggressive tune with low quality fuel is the cause of my problem.
Any help at all is greatly appreciated.
P.S. The authorized dealer here in Dominican Republic won’t service cars that were not sold by them. Their excuse is that they sell euro versions here and they are very different from US versions.
If he scan it with star diag Give me the fault code (s).
The fault you have is possible for the cam adjusters, not the balance shaft issue.
I dont think you need the balance shaft, even if its worn I dont think will cause a knock, but if you need it that not a bad price.This is only my opinion.

- You might well be suffering from high speed knock on poor fuel if your ECU tune has an over aggressive advance curve compared with standard & after modification can't retard the timing sufficiently. I'm surprised you can hear it though. High speed knock is difficult to detect unless it has already done mechanical damage or is chronic. Please try & record this "knock" for us. Take your ECU back to standard on an urgent basis.
Is your car a flex fuel model? If so can you find any high octane automotive cane alcohol to try in it and see if it helps.
- It could be the balancer shaft but I would be surprised.
- Please check the crankshaft damper pulley on the front of the crank. It has a rubber insert. Please make sure that the pulley is not coming apart. Benz is supposed to have fixed this - one still sees the odd failure.
- Another reason we need codes is the 272 engine is prone to Camshaft Position Sensor failure. Incorrect cam timing might be aggravating this problem.
You should probably stop using the vehicle until this problem is properly diagnosed.
Please accept we are guessing at the moment with no codes & the fact that we can't hear the knock.
Good Luck
Last edited by Glyn M Ruck; Jan 27, 2010 at 07:59 PM.
I was able to get my car on the dealer's system (through some good customer’s demands) and they have agreed to service it, although they won’t honor the warranty (which I wasn't expecting anyways). I have an appointment for next week.
Should I mention the tune and the whole story, or just show them the knocking?
As far as the knocking go, it is loud and clear. It happens mostly when I step on it (which I don’t do anymore) or when I release the gas with a manual gear keeping the revs going and then I press the gas again.
Here are the graphs I got at a dyno in Boston right after I got the ECU tuned.


Another piece of the puzzle is that the knocking started right after my second tank of Dominican fuel. Some of my friends with modified cars (mustangs and corvettes) said that they use toluene to deal with the fuel here. I used a couple of toluene gallons on a filled tank back then and it did help with the knocking, but now it came back a couple of weeks ago and it is worst than before.
All I have to do now is wait and see what they say at the dealer.
Any thoughts now that you've seen the graphs? Thanks!

You need to be fair with the dealer & tell them everything you can. I would politely ask them to ask Benz if they will honour the warranty. I can understand the dealer not wanting to. If Benz is prepared to pick up the tab - dependant on whether they consider the problem to be ECU related or not, should be OK with the dealer. If the dealer knows what they are doing with the Star DAS they will read the high speed knock from the knock sensor anyway.
If this problem is detonation/preignition/pinging/knock related & it's starting to sound as if there is a possibility - then I hope you have not damaged a piston or small end bearing.
Anyway - lets stop guessing & wait for the dealer diagnosis - trouble codes etc. which I request you please post. Then we can get a better handle on things. Explaining noises over the ether can be difficult. One person's knock is another's tick & so on.
Good luck
The problem is my car engine is knocking when I go above 4500 rpm, and it sounds like it really damaging the engine. To make things worst I don’t live in the states anymore, I now live in Dominican Republic so…. no warranty.
QUOTE]
NO WARRANTY??? I AM LOST ON THIS ONE, REGARDLESS OF WHERE YOU LIVE IF THE CAR IS STILL UNDER WARRANTY, THEN IT IS!!! GO TO THE DEALERSHIP, I LIVE IN GERMANY, MY CAR WAS PURCHASED THRU THE AMERICAN SYSTEM, SO THE WARRANTY IS FOR 4 YRS IN THE USA, BUT GERMANS ONLY GET 2 YRS. AND THEY STILL RESPECT MY WARRANTY HERE.
sorry about the all caps!!
so u in D.R.??? umm, just sounds sooo delightful
!!! I said that it was an emergency and that I wasn't even driving the car so the lowered it to Feb 16, which is still horrible.I will try to get MB to take care of the bill under warranty anyways (although is a long shot and the dealer already said NO), but I'm waiting until my car is fixed before I start sending emails to Stuttgart.
Ironic that I used to complaint about Herb Chambers service in Boston and now I'm stuck in Benz Hell, I kind of miss the snow too.
http://www.youtube.com/watch?v=m7fu1t_B0Pc
you can notice at 5000 RPM. It is much louder in real life, but I didn't want to take an other take as you can imagine.
I've had the experience where I said "oh yeah, I added an underdrive pulley" (z28 camaro) and a lazy mechanic said "well there's your problem" without really checking anything else. I had the luxury of taking it somewhere else, something you don't have.

It's like fighting with Chinese border control. You can't win if they choose to be difficult. Try and be nice to them and everybody might come to the party. A large dose of humility always helps in these situations even though you are probably feeling mad at life. Do not try and hide the ECU tune from them. They will likely figure it out & you need it sorted.



