Floor mats, not
Thread Starter
MBWorld Fanatic!
Joined: Feb 2004
Posts: 3,986
Likes: 6
From: SEATTLE WASHINGTON USA
'08 C300 Lux Barolo Red Beige Leather P2 MM 18" wheels '84 944
Floor mats, not
After almost four years, my driver's side floormat needs to be replaced. The original mats came in a plastic bag in the trunk and I'm told they were put in there at the factory.
So, I went to my dealer's parts counter and ordered a new set of four in Cashmere Beige (can't buy them by the each) for the paltry sum of about $130. In a few days they arrived from the Los Angeles MB parts warehouse and I took them home without opening the bag. When I did open it, they didn't match the originals. My car's seats are beige leather along with the upper door panels and the lower door panels and the carpeting are a darker beige along with the upper dashboard. The new mats match the seats and not the floor carpeting which is a no-go.
So I went back for a reorder and when we looked at the back of a mat accidently, there was a label with a part number which corresponded to the E-Class coupe. The OE mats each has it's own 204 part number. So it looked like the right bag with the wrong contents, not an unknown error at MB.
They placed another order and when it arrived the next day, same thing. So a "manual inquiry" was made and the answer was that the old 204 part number subbed to the new one for the E coupe. Even though the color was wrong which made no difference to them. A brush-off and a dead end as far as MB parts are concerned.
So the dealer is stuck with two sets of mats and I walked out with a refund.
I still need new mats.
So, I went to my dealer's parts counter and ordered a new set of four in Cashmere Beige (can't buy them by the each) for the paltry sum of about $130. In a few days they arrived from the Los Angeles MB parts warehouse and I took them home without opening the bag. When I did open it, they didn't match the originals. My car's seats are beige leather along with the upper door panels and the lower door panels and the carpeting are a darker beige along with the upper dashboard. The new mats match the seats and not the floor carpeting which is a no-go.
So I went back for a reorder and when we looked at the back of a mat accidently, there was a label with a part number which corresponded to the E-Class coupe. The OE mats each has it's own 204 part number. So it looked like the right bag with the wrong contents, not an unknown error at MB.
They placed another order and when it arrived the next day, same thing. So a "manual inquiry" was made and the answer was that the old 204 part number subbed to the new one for the E coupe. Even though the color was wrong which made no difference to them. A brush-off and a dead end as far as MB parts are concerned.
So the dealer is stuck with two sets of mats and I walked out with a refund.
I still need new mats.
Last edited by RLE; Sep 24, 2011 at 08:33 PM.
Super Member
Joined: May 2011
Posts: 555
Likes: 0
From: Columbia, SC
W204 2010 C300 Sport/6M
Sorry for the hassle. That sucks. You would think that they would be more acurate with parts since you did spend so much money to get a nice car from them. I'm glad I have black carpet when it comes to stuff like this since it's pretty hard to screw up black. the visible signs of specks of sand suck though. Good luck.
Junior Member
Joined: Mar 2011
Posts: 58
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C300 4MATIC
You should get OEM all weather mats. They are low maintenance and lasts forever. Also why pay "original" price at stealership when you can get it online for much cheaper like Ebay, etc. I got my OEM all weather mats on Ebay for $50 through a dealership in TX. Anyways, good luck!
Thread Starter
MBWorld Fanatic!
Joined: Feb 2004
Posts: 3,986
Likes: 6
From: SEATTLE WASHINGTON USA
'08 C300 Lux Barolo Red Beige Leather P2 MM 18" wheels '84 944
You should get OEM all weather mats. They are low maintenance and lasts forever. Also why pay "original" price at stealership when you can get it online for much cheaper like Ebay, etc. I got my OEM all weather mats on Ebay for $50 through a dealership in TX. Anyways, good luck!
MBWorld Fanatic!
Joined: Jan 2009
Posts: 5,113
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From: Southwest USA
Another round of ICE
MBWorld Fanatic!
Joined: Jan 2009
Posts: 5,113
Likes: 57
From: Southwest USA
Another round of ICE
http://seattletimes.nwsource.com/htm...ther1stld.html
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Thread Starter
MBWorld Fanatic!
Joined: Feb 2004
Posts: 3,986
Likes: 6
From: SEATTLE WASHINGTON USA
'08 C300 Lux Barolo Red Beige Leather P2 MM 18" wheels '84 944
MBWorld Fanatic!
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From: Long Island, New York
2013 C300 Sport Black Darth V3.0
