Transmission service done, but ........
Junior Member
Joined: Mar 2010
Posts: 60
Likes: 2
2009 mercedes benz c300
So how many quarts of transmission oil did they charge you for ? They used blue fluid ?!
It took me 2 years just to talk a dealer into doing the job the right way .
What a mess . If I knew that my transmission was sealed or that I couldn't check the fluid level myself I would have never purchased the car ...
No more Mercedes for me . Multiple repairs during and after warranty .Purchased a new 2014 avalon ...
It took me 2 years just to talk a dealer into doing the job the right way .
What a mess . If I knew that my transmission was sealed or that I couldn't check the fluid level myself I would have never purchased the car ...
No more Mercedes for me . Multiple repairs during and after warranty .Purchased a new 2014 avalon ...
A list of shops who know how to properly service our transmissions would be useful! For Chicagoland peeps: Burdi Motorworks in Schiller Park, IL drained my TC and used the proper (blue) fluid in my NAG2 "plus" transmission. No hassle and very reasonable. $350 for the job.
Member
Joined: Aug 2011
Posts: 107
Likes: 0
2011 C300 4matic sport
I have no problem with paying a good mechanic an appropriate fee for their time and skill provided they do the job properly. This thread was originally about certain techs not draining the torque converter per manufacturer's specs and thereby only replacing roughly half of the fluid. The gripe is with dealers charging upwards of $500 for a half-*** job and thinking the customer won't find out (or just being too lazy to read up on the latest service instructions).
Member
Joined: Aug 2011
Posts: 107
Likes: 0
2011 C300 4matic sport
So how many quarts of transmission oil did they charge you for ? They used blue fluid ?!
It took me 2 years just to talk a dealer into doing the job the right way .
What a mess . If I knew that my transmission was sealed or that I couldn't check the fluid level myself I would have never purchased the car ...
No more Mercedes for me . Multiple repairs during and after warranty .Purchased a new 2014 avalon ...
It took me 2 years just to talk a dealer into doing the job the right way .
What a mess . If I knew that my transmission was sealed or that I couldn't check the fluid level myself I would have never purchased the car ...
No more Mercedes for me . Multiple repairs during and after warranty .Purchased a new 2014 avalon ...
Senior Member
Joined: Apr 2014
Posts: 268
Likes: 8
From: California
w212 E350 Bluetec & Mk7 GTI Sport
I have no problem with paying a good mechanic an appropriate fee for their time and skill provided they do the job properly. This thread was originally about certain techs not draining the torque converter per manufacturer's specs and thereby only replacing roughly half of the fluid. The gripe is with dealers charging upwards of $500 for a half-*** job and thinking the customer won't find out (or just being too lazy to read up on the latest service instructions).
So how many quarts of transmission oil did they charge you for ? They used blue fluid ?!
It took me 2 years just to talk a dealer into doing the job the right way .
What a mess . If I knew that my transmission was sealed or that I couldn't check the fluid level myself I would have never purchased the car ...
No more Mercedes for me . Multiple repairs during and after warranty .Purchased a new 2014 avalon ...
It took me 2 years just to talk a dealer into doing the job the right way .
What a mess . If I knew that my transmission was sealed or that I couldn't check the fluid level myself I would have never purchased the car ...
No more Mercedes for me . Multiple repairs during and after warranty .Purchased a new 2014 avalon ...
My old boss has a hybrid avalon, loaded. beautiful car, nice interior. gg. good hybrid. PErsonally, its about more to me than just being a smart buy. Intentionally would rather a cpo e350 2012 than a new hybrid avalon fully loaded for free. his wife has a lexus suv, loaded.... land cruiser on air rides with pearl paint. Sorry
However i love teh adjustable shoulder/side bolsters on the seats being electric. genius there;
MBWorld Fanatic!
Joined: Aug 2004
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From: Blasting off!
CLS63 Designo Edition, Hyundai Genesis 3.8 , Veloster Turbo, CLS500(Sold), E320 (SMOKED) R500 (Sold)
Hmm..interesting thread indeed. I had my transmission service done on my CLS 63 at the 39K interval, but I wonder did they drain all the fluid from the TC? Need to look at that receipt.
Question, (Glen or anyone) on a 09 CLS63 should the service be performed once or every 39K miles? Not clear on that.
Question, (Glen or anyone) on a 09 CLS63 should the service be performed once or every 39K miles? Not clear on that.
Senior Member
Joined: May 2014
Posts: 276
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From: BayArea, CA
2010 c63 (p31) w/LSD
4 years or 40,000 miles - whichever comes first.
Hmm..interesting thread indeed. I had my transmission service done on my CLS 63 at the 39K interval, but I wonder did they drain all the fluid from the TC? Need to look at that receipt.
Question, (Glen or anyone) on a 09 CLS63 should the service be performed once or every 39K miles? Not clear on that.
Question, (Glen or anyone) on a 09 CLS63 should the service be performed once or every 39K miles? Not clear on that.
Newbie
Joined: Apr 2010
Posts: 8
Likes: 0
From: Toronto, Canada
mercedes
Just finished my 2012 W204 tranny service at the dealer today in Toronto, Canada. I asked them beforehand whether TC will be drained & they said yes.
From the invoice, it mentioned 8 liters of fluid used. The invoice did not have a separate line item for TC drain & I asked the SA right away & he confirmed TC was drained as it was part of the transmission service.
BTW, the price is $400 although their website say $524. Don't know why & I did not ask.
Am I safe here? Please help. Thanks
From the invoice, it mentioned 8 liters of fluid used. The invoice did not have a separate line item for TC drain & I asked the SA right away & he confirmed TC was drained as it was part of the transmission service.
BTW, the price is $400 although their website say $524. Don't know why & I did not ask.
Am I safe here? Please help. Thanks
Newbie
Joined: May 2015
Posts: 6
Likes: 0
From: central Florida
C300
I'm not sure if anyone is in central florida area but MB of Gainseville told me today that they do not drain the TC which i find to be very odd as this shouldnt be a problem after this long of complaining about this half assed service. Anyone around this way know of a dealership that does or indy shop thats trustworthy for this service?
thanks
thanks
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MBWorld Fanatic!
Joined: Nov 2012
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From: SoCal
None for now
Just to add to this thread, I changed the fluid on my 2005 CLK500 a couple of months ago and it does not have a drain plug on the TC. I rotated it many times and there was no drain plug. I guess mine falls in the early batch of 722.9 transmissions.
Member
Joined: Dec 2013
Posts: 197
Likes: 17
From: Connecticut
C300 4matic
Item # 20 in the screen shot (in the attached PDF) is the drain plug for the converter. This screen shot is from the EPC-net Online and is for my 2011 C300 4matic. If you go to the EPC-net Online you can input your vin ID# and see what transmission you have and if it has a drain plug. There is even a part number that you could check with your local MB dealer and see what they say.
Nelson
Nelson
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Joined: Jun 2007
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From: Los Angeles, CA
2015 C400 Tenorite Gray
I've attached a copy of my invoice so others can see.
if you skip down, you'll see it mentions the torque converter.
Looks to be in order.
Senior Member
Joined: Jul 2013
Posts: 493
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84 300d 2009 e320 bluetec (retired)/, now 2012 E350 4-matic blueefficiency automatic
According to the invoice, the TC plug was invoiced. ...1117. Unless you standing there watching, it largely on faith. You can visually check if new TC plug, tranny pan seal and bolts were installed. As for fluid level, On the 5g there is a red cap, that cover the tube for a temporary dipstick. Be sure to get a new red cap if removed.
As for 39 or 40 thousand miles that nothing to sweat about (regular 7g tranny)
Check the manual for the 7g Plus.
As for 39 or 40 thousand miles that nothing to sweat about (regular 7g tranny)
Check the manual for the 7g Plus.
Last edited by dave2001auto; Nov 20, 2016 at 07:44 AM.
Super Member
Joined: Aug 2016
Posts: 520
Likes: 45
From: Regina SK
2008 C-230 4Matic Sport
Just had my 2008 C230 done a couple months back.
I asked them to do front and rear and they only did the front so I had to come back.
Front - used only 6 L of fluid. Is that correct? 6L for just the transmission? Looks like no filter change and no screw plug replacement, just the screw. I wanted the fluid in the front differential (torque converter?) for the 4 matic changed but they said it is not needed and they have never needed to do one. I call BS on that one.
So is this what Glyn means in a quote a few posts above that all the fluid is contaminated now since they did not change the front differential fluid or am I misreading something?
Rear was flushed and filled with 2 L of Hypoid.
I asked them to do front and rear and they only did the front so I had to come back.
Front - used only 6 L of fluid. Is that correct? 6L for just the transmission? Looks like no filter change and no screw plug replacement, just the screw. I wanted the fluid in the front differential (torque converter?) for the 4 matic changed but they said it is not needed and they have never needed to do one. I call BS on that one.
So is this what Glyn means in a quote a few posts above that all the fluid is contaminated now since they did not change the front differential fluid or am I misreading something?
Rear was flushed and filled with 2 L of Hypoid.
Last edited by Colin G; Nov 20, 2016 at 09:25 AM.
Super Member
Joined: Aug 2016
Posts: 520
Likes: 45
From: Regina SK
2008 C-230 4Matic Sport
Does anyone have a link to the actual Mercedes service bulletin regarding the 722.9 transmission? I want to make sure my dealer did things correctly so I want to print off the bulletin and read it. Also could be something to show them if in fact things were done incorrectly. I am sure my new fluid is contaminated with the old fluid that was left in there. I need to find that service bulletin because I want to speak to the service manager about it tomorrow at the dealership.
I have been searching the interwebz all morning for it and an't find it.
I have been searching the interwebz all morning for it and an't find it.
Last edited by Colin G; Nov 20, 2016 at 10:12 AM.
MBWorld Fanatic!
Joined: Jun 2007
Posts: 1,022
Likes: 44
From: Los Angeles, CA
2015 C400 Tenorite Gray
According to the invoice, the TC plug was invoiced. ...1117. Unless you standing there watching, it largely on faith. You can visually check if new TC plug, tranny pan seal and bolts were installed. As for fluid level, On the 5g there is a red cap, that cover the tube for a temporary dipstick. Be sure to get a new red cap if removed.
As for 39 or 40 thousand miles that nothing to sweat about (regular 7g tranny)
Check the manual for the 7g Plus.
As for 39 or 40 thousand miles that nothing to sweat about (regular 7g tranny)
Check the manual for the 7g Plus.
I presume, to inspect, I just need to remove the bottom cover.
I learned the trans was serviced at 38k and my mileage is 86,106K. Hopefully this does not come back to haunt me.
Probably going to a lease the next car. I'm currently financing at 1.99% APR. Might go to carmax to get out of it and to avoid negative equity.
Last edited by Nicholi2007; Nov 20, 2016 at 12:11 PM.
Senior Member
Joined: Jul 2013
Posts: 493
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84 300d 2009 e320 bluetec (retired)/, now 2012 E350 4-matic blueefficiency automatic
Use the www to search the part number. Filter is not visible. Need the pan removed to see. If they replaced the 6 pan bolts, the filter was likely replaced. If there is a new tc plug then the tc was likely drained and refilled.
As for the differential and transfer case, those are other service orders and may have different service intervals. My differential fluids have never been changed on all my cars--usual a thick gear oil.
On one car there is a transfer case, I don't think it has been serviced at 185,000 miles, but the atf was changed every 40,000 miles.
Don't worry about an extra 10,000 mile on the atf service interval. Nothing you can do to reverse time and likely no problem anyways unless you're racing or heavy towing. The smell test is the best easy way to tell if the aft is bad. Color not as good for new friction pads leaches color material.
I can not find the wiki that is on one of the benz sites with detailed diy information. Any knows that site?
As for the differential and transfer case, those are other service orders and may have different service intervals. My differential fluids have never been changed on all my cars--usual a thick gear oil.
On one car there is a transfer case, I don't think it has been serviced at 185,000 miles, but the atf was changed every 40,000 miles.
Don't worry about an extra 10,000 mile on the atf service interval. Nothing you can do to reverse time and likely no problem anyways unless you're racing or heavy towing. The smell test is the best easy way to tell if the aft is bad. Color not as good for new friction pads leaches color material.
I can not find the wiki that is on one of the benz sites with detailed diy information. Any knows that site?
Last edited by dave2001auto; Nov 20, 2016 at 03:52 PM.
Super Member
Joined: Aug 2016
Posts: 520
Likes: 45
From: Regina SK
2008 C-230 4Matic Sport
Newbie
Joined: Jun 2018
Posts: 1
Likes: 0
E350 AWD Wagon
I'm also being told my car doesn't have a TC drain plug, so they can't change the fluid. Not sure if that's accurate, would love to know for sure.
Mine is a 2007 E350 AWD wagon, VIN: WDBUH87XX7X216174
Many thanks.
Member
Joined: Aug 2018
Posts: 244
Likes: 24
na
I also called the parts departments at each dealership to inquire about ordering the necessary parts to do the service myself and all stocked the filter and gasket, but not all stocked the pan bolts or the guide tube, and not a single one stocked the TC bolt (all said it would be 1-2 days to get this part in).
Senior Member
Joined: Jul 2013
Posts: 493
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84 300d 2009 e320 bluetec (retired)/, now 2012 E350 4-matic blueefficiency automatic
Member
Joined: Aug 2018
Posts: 244
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na
I asked my local MB for bolts, a plug seal, a pipe, and magnets. The plug seal and magnets might not be necessary.
Senior Member
Joined: Jul 2013
Posts: 493
Likes: 14
84 300d 2009 e320 bluetec (retired)/, now 2012 E350 4-matic blueefficiency automatic
The magnets can be reused but might take more labor than $4.
aluminum bolts are replaced and stretch bolts—set once only.
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Joined: Aug 2013
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2012 C300 4MATIC Sport
I've seen a video online of transmission fluid change on a 722.9 by an Australian professional mechanic, Scott Elliot, who bought regular bolts that don't need to be replaced everytime the pan is removed. They weren't aluminum but steel I believe.
Here's the video:
Here's the video:
Senior Member
Joined: Jul 2013
Posts: 493
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84 300d 2009 e320 bluetec (retired)/, now 2012 E350 4-matic blueefficiency automatic
Aluminum is soft and weak compared to steel. What would rather break, the bolt or the transmission housing? What the coefficients of expansion for aluminum vs steel? Mercedes does a lot of dumb design but these bolts are not on of them. Better to use steel bolts for the initial alignment and leak test, then replace with the aluminum stretch bolts.
