25k Service Experience
Thread Starter
Junior Member
Joined: Jul 2012
Posts: 31
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From: Atlanta GA
2011 C300 Lux CPO Pur 07/12/12
25k Service Experience
purchased car with 15k on odo. Took her in for "A" service at 25k. Also had the brake service. I also asked the dealer to fix the CD player as it was inoperative, and requested they correct the outside temp display since it constantly reads 6 degrees higher than actual temp.
I was skeptical that they would perform any checks, but simply change the oil and send me on my way.
They did perform checks because they replaced the battery due to low voltage. The car was not giving me a noticeable problem, but they did replace it. They also replaced the CD player and all is well. They even rotated the tires as requested. I know because I marked them.
The temp display issue was determined to be "normal" and I was not in the mood to argue. Overall, I'm impressed with my dealer and the first service experience. 430.00 total cost, but that included a loaner 250. Also performed cam solenoid campaign.
I was skeptical that they would perform any checks, but simply change the oil and send me on my way.
They did perform checks because they replaced the battery due to low voltage. The car was not giving me a noticeable problem, but they did replace it. They also replaced the CD player and all is well. They even rotated the tires as requested. I know because I marked them.
The temp display issue was determined to be "normal" and I was not in the mood to argue. Overall, I'm impressed with my dealer and the first service experience. 430.00 total cost, but that included a loaner 250. Also performed cam solenoid campaign.
Last edited by CD30043; Feb 8, 2013 at 09:40 PM. Reason: Cam solenoid campaign
Senior Member
Joined: Jan 2010
Posts: 330
Likes: 16
From: North Carolina - Research Triangle
2025 C300W4 AMG, 2023 GLC300 / previous 17 GLC300, 15 BMW 228i, 13 C300, 12 C350 Coupe
Glad they made all the repairs you requested, but $430 for "A" service is very steep. Here in DC the going rate is $299 and it is not uncommon to get a coupon from the dealer for $199. That includes a loaner by the way.
Service B includes a brake fluid flush so you may want to get a home equity loan if you plan on going back to the same dealer. I highly recommend you shop around at other dealers or use an independent MB or German Car specialist.
Service B includes a brake fluid flush so you may want to get a home equity loan if you plan on going back to the same dealer. I highly recommend you shop around at other dealers or use an independent MB or German Car specialist.
Thread Starter
Junior Member
Joined: Jul 2012
Posts: 31
Likes: 0
From: Atlanta GA
2011 C300 Lux CPO Pur 07/12/12
Here in ATL, the rate for an A is about 250-275 without a coupon. At my dealer, the brake service is additional to an A or B for 155 or so. I think my dealer comes in at about 350 for a B, but that does not include cabin, engine air filters or the brake service.
I agree that an Indy would be cheaper, but while under warranty, my expectation will be that they fix it no questions asked, so I'm paying more.
I agree that an Indy would be cheaper, but while under warranty, my expectation will be that they fix it no questions asked, so I'm paying more.
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Joined: Jun 2008
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From: Llandudno, Cape Town, South Africa
late 2009 CLK 350 Coupe Elegance, '65 Jaguar S Type wires
I think the charge is reasonable for what they did. It's nice to hear there are some good dealers out there. I would stick to them.
