Damaged AMG wheels, Insurance package won't replace... help
Thread Starter
Member
Joined: Dec 2012
Posts: 75
Likes: 0
From: Massachusetts, USA
2011 C300 4MATIC SPORT
Damaged AMG wheels, Insurance package won't replace... help
Hey guys, so I have a 2011 C300 sport 4matic with the 18" AMG wheel package. Last week I drove over one of those steel plates that constuction crews lay over holes in the road and head a strange noise... Come to find out while washing the car the next day that I put a decent sinced notch into my driver's front wheel and a good scuff on the rear. Both are damaged along the lip. So I bring it to the dealership where I bought it from 6 months ago and had purchased the $900-1000 Wheel and Tire Insurance per the recomendation of the finance guy for situations such as this. After a couple days I get a phone call and and am told that they replaced my Perrelli Nero tire, but would not replace the wheels due to them still holding air...
SO, my question for you fine folks is what the heck should I do now? I was under the impression that this insurance would cover ANY damage, not just damage that caused an air leak. Though they may not seem like a big deal to some of you, I'm willing to bet that the majority of you would agree with me that these are just unacceptable now...
Any advise?
I'm going to try to attach photos from when I first noticed the damage before washing my car.
Front Wheel -
http://i303.photobucket.com/albums/n...td710/null.jpg
http://i303.photobucket.com/albums/n...710/null-1.jpg
Rear Wheel -
http://i303.photobucket.com/albums/n...710/null-2.jpg
SO, my question for you fine folks is what the heck should I do now? I was under the impression that this insurance would cover ANY damage, not just damage that caused an air leak. Though they may not seem like a big deal to some of you, I'm willing to bet that the majority of you would agree with me that these are just unacceptable now...
Any advise?
I'm going to try to attach photos from when I first noticed the damage before washing my car.
Front Wheel -
http://i303.photobucket.com/albums/n...td710/null.jpg
http://i303.photobucket.com/albums/n...710/null-1.jpg
Rear Wheel -
http://i303.photobucket.com/albums/n...710/null-2.jpg
MBWorld Fanatic!
Joined: Mar 2009
Posts: 3,135
Likes: 272
From: Sweden
S213
You must have recieved an insurance letter regarding the terms of the insurance, what does it say about rim damage?
Its not likely but the rim may have been warped, in that case the rim should be replaced or repaired no questions asked.
Its not likely but the rim may have been warped, in that case the rim should be replaced or repaired no questions asked.
Thread Starter
Member
Joined: Dec 2012
Posts: 75
Likes: 0
From: Massachusetts, USA
2011 C300 4MATIC SPORT
I will have to pull out my contract and see, but I was under the impression from what the finance guy told me that any and all damage was covered. Now they are saying that they are not damaged "enough."
MBWorld Fanatic!
Joined: Oct 2008
Posts: 2,601
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From: Atlanta, GA
2008 C300 Sport 6 Speed Manual, 1953 Chevy Bel-Air, 2015 Audi allroad, 1963 Chevy Apache
It all comes down to the actual terms on the agreement...unless you happen to have audio/video of him explicitly telling you the "everything" is covered...then you would have some recourse to go after the dealership.
Professional wheel repair guys should have an easy time fixing the damage.
Like Vic said, make sure they inspect them well to see if there are structural issues which should then be covered by your plan.
MBWorld Fanatic!
Joined: Oct 2004
Posts: 1,305
Likes: 37
From: Las Vegas, Nevada
2013 C350 Coupe, 2005 C230K Kleemann Sedan, 2013 GLK350 4matic
That's why you shouldn't go by what the finance guy says. You should always read what the insurance actually covers. The finance guys are just out to add as many extras as possible because they get a commission on it.
Senior Member
Joined: Apr 2013
Posts: 449
Likes: 1
From: Vancouver Canada
2010 C250 4Matic
That damage is nothing... go to a wheel shop and have it fixed right up. It will not cost much at all! Sorry about the rim though... I wish we could always have our cars look like they did in the showroom........
Thread Starter
Member
Joined: Dec 2012
Posts: 75
Likes: 0
From: Massachusetts, USA
2011 C300 4MATIC SPORT
Thanks for the quick replies guys. I will be calling my finance guy tomorrow to hopefully get to the bottom of this...
I didn' know that wheels could be repaired... What would you guess it would cost me to have the two wheels repaired if I can't get them replaced?
I didn' know that wheels could be repaired... What would you guess it would cost me to have the two wheels repaired if I can't get them replaced?
Last edited by MurderedC300; Jul 1, 2013 at 12:21 AM. Reason: typos
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Senior Member
Joined: Apr 2013
Posts: 449
Likes: 1
From: Vancouver Canada
2010 C250 4Matic
Probably $100 each would be my guess for that.
