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My 2011 C300 caught on fire last Saturday.

Old Dec 10, 2013 | 10:36 PM
  #1  
bestlym's Avatar
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Mercedes Benz 2011 c300
My 2011 C300 caught on fire last Saturday.

I bought Certified Pre Owned C300 on 11/29/2013.
It caught fire from engine on 12/07/2013.

I was on my way from California to Las Vegas. I was about 20 miles past Barstow when all the warning lights started flashing. I started to see smoke coming from under the hood of the car, so I pulled over immediately and opened it. Inside, the engine and the area underneath the engine was on fire, so I attempted to put the fire out but was unable to.

Claim to my insurance and MBCS.
What I should do? and What I can get from this issue?

Last edited by bestlym; Dec 10, 2013 at 10:44 PM.
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Old Dec 10, 2013 | 11:30 PM
  #2  
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From: 1 hours drive north of Sydney Australia
2007 W204 220CDI Classic Sedan
Bestlym,

Sorry to hear of this .

The main thing is to be not out of pocket & to know why it happened.

Has there been a mechanical investigation as to the cause ?
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Old Dec 10, 2013 | 11:45 PM
  #3  
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Mercedes Benz 2011 c300
Carsy,

Thanks for your reply
The insurance company investigated today so I will get the result tomorrow.
Mercedes will investigate as soon as they can from tomorrow.
Mercedes Benz is good at compensation for the loss?
I have no idea what I have to get compensation from insurance or Mercedes.

Last edited by bestlym; Dec 10, 2013 at 11:55 PM.
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Old Dec 10, 2013 | 11:53 PM
  #4  
mmike's Avatar
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From: Orange County
'10 C300
WOW! Very scary. Good thing you are ok.
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Old Dec 11, 2013 | 02:37 PM
  #5  
Thaa kiid Jlee's Avatar
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From: Dix Hills
2011 c300 4matic
good thing you are okay. this is strange and never seen anything like this.
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Old Dec 11, 2013 | 02:38 PM
  #6  
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2009 MB C50 Sport; 2003 Acura TL Type-S
Oh damn!! Glad you are ok first, car can always be replaced. Hope MB will take care of you especially since it was certified. Good Luck bro!!
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Old Dec 11, 2013 | 03:25 PM
  #7  
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C63 AMG
Sorry to hear about your loss, please keep us updated on the situation.
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Old Dec 11, 2013 | 03:31 PM
  #8  
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From: Jersey City NJ
C300
Car can always be replaced and I am glad to hear that you are OK. Now let me ask you: Are you getting another W204 C300 after what happened?

Last edited by BenzManNy; Dec 11, 2013 at 03:39 PM.
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Old Dec 11, 2013 | 03:32 PM
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Originally Posted by bestlym
I bought Certified Pre Owned C300 on 11/29/2013.
It caught fire from engine on 12/07/2013.

I was on my way from California to Las Vegas. I was about 20 miles past Barstow when all the warning lights started flashing. I started to see smoke coming from under the hood of the car, so I pulled over immediately and opened it. Inside, the engine and the area underneath the engine was on fire, so I attempted to put the fire out but was unable to.

Claim to my insurance and MBCS.
What I should do? and What I can get from this issue?

Was the car modified in any way? Reason why I ask is because I personally know of an incident where an aftermarket springs install eventually went wrong and almost caused a fire due to the tire rubbing against suspension components.

Good luck with your claim. I'm sure MB will do their best in redirecting the blame.
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Old Dec 11, 2013 | 03:35 PM
  #10  
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From: Jersey City NJ
C300
MBUSA will do everything possible not to take the blame. Love to see what they have to say.
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Old Dec 11, 2013 | 03:39 PM
  #11  
Citation Driver's Avatar
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2013 C250 Sport and 2015 Acura TLX 2.4 Tech
Glad you're OK! Insurance and/or MB should make things better.

FWIW, I recall reading we should never open the hood with an engine fire. The increased oxygen supply can cause a dangerous flare up. Leave the fire fighting to the pros.

Good luck on the repair or replacement.
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Old Dec 13, 2013 | 07:55 PM
  #12  
bestlym's Avatar
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Mercedes Benz 2011 c300
BenzManNy : Im not sure I will get another c300 yet

edgalang : I never modified the car.

The car was total loss...

"I'm sure MB will do their best in redirecting the blame."
"MBUSA will do everything possible not to take the blame."
Really?? T_T

Thank you all
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Old Dec 13, 2013 | 08:02 PM
  #13  
ufo212's Avatar
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From: So Cal
'15 Mercedes-Benz E400 Coupe, '14 Audi A6
ppak man

r u ok?
call me
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Old Dec 13, 2013 | 09:07 PM
  #14  
Pete7874's Avatar
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Joined: Jan 2008
Posts: 702
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From: Illinois
'08 C300 4Matic Sport, '02 530i
Originally Posted by bestlym
The insurance company investigated today so I will get the result tomorrow.
Mercedes will investigate as soon as they can from tomorrow.
So, do you know yet what caused the fire? I'm guessing an electrical fault?
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Old Dec 14, 2013 | 01:19 AM
  #15  
2006_C350's Avatar
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From: So Cal
2010 C300 & 2014 E350
I'd like to know cause I have a 2010 C300 which is pretty much the same car.
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Old Dec 15, 2013 | 01:34 AM
  #16  
JohnnyC300's Avatar
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From: New York City
2009 C300 Sport 4Matic
Look into if your state has used car Lemon Laws.

Shouldn't have to claim insurance loss if the car sold to you was a lemon that was not mechanically sound.
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Old Dec 16, 2013 | 03:26 PM
  #17  
bestlym's Avatar
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Mercedes Benz 2011 c300
I dont get any information what caused fire yet..
I will let you know when I will get it
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Old Dec 16, 2013 | 04:14 PM
  #18  
xaran's Avatar
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2012 C 250 Sport Sedan
Wow , too bad you only had the car a week or so.

I made the run to LV on Thur 12/5 and returned on Sat 12/7 in the am, may have driven right by you the other direction.

As long as you did not mod it after the purchase you should be fine, do you know if you have any GAP coverage so there is no depreciation argument between you and the co for the difference between your purchase price and the BB value?

best of luck and post the results
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