Eurocharged 2013 C300 3.5L 330Hp Tune
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Joined: Jul 2007
Posts: 5,459
Likes: 152
From: Houston/ Austin /Toronto / UAE / Minneapolis / Orlando /Cincinnati
Eurocharged Performance ML63 and TT lambo
So i am new the Mercedes world. i bought a 2013 c300 4matic sport+ and was in love with the car other than the power. (sad face) so i immediately started looking at tunes. I found both Kleemann and eurocharged. I went and ran a dyno last week and got my baseline. I then called and spoke with both Kleemann and eurocharged. What a HUGE difference. I was sent to cory at Kleemann. I seriously have talked to him like 10 times now with different questions and concerns. After the forum saw i was going to tune after my dyno, someone posted about how much cheaper eurocharged was. I don't want to waste money so i called them. I was told the best thing to do was email their tuner. I did. And got no response. So i called again a few days later and spoke to the most aragant little *****. He would not let me talk to a tuner, but said all the information i needed was on the website. I asked about specifics on warranty stuff and if they had ever ran a dyno or are just guessing on numbers. He told me if i had those questions to call the office in Canada. In other words. No help, i don't think these guys have a clue what they are doing other than plugging in your edu with a simple file they bought. CRAPPY Customer service. I don't care if Kleemann does cost more, I wouldn't send the computer to my car to someone who won't even talk to me.
PS> sent Kleemann the ecu today, should be back tues and ill get it dynoed again.
PS> sent Kleemann the ecu today, should be back tues and ill get it dynoed again.
As far as us not knowing what we do, I would have to kindly disagree there. We are easily the biggest tuner here on the boards, and tune for some of the biggest shops in the world (underground racing for one)
I can understand having a hard time getting Jerry on the phone now, since we have tx2k coming up and had poker run today. But that is unacceptable.
Thanks for the insight, I will make sure that doesn't happen again.
edit, according to our case notes you called friday, and we were going to call ya back monday as Jerry was on the dyno all day.
Last edited by loungn14; Feb 28, 2015 at 10:19 PM.
SPONSOR
Joined: Jul 2007
Posts: 5,459
Likes: 152
From: Houston/ Austin /Toronto / UAE / Minneapolis / Orlando /Cincinnati
Eurocharged Performance ML63 and TT lambo
eh it sucks but its the only way we learn to get better. You take your licks, make the appropriate changes, and move forward. In this case he got treated like crap, and made the appropriate decision (same as I would have done)
If you search the boards (amg etc) you can see we have some of the best customer service of any shop.
If you search the boards (amg etc) you can see we have some of the best customer service of any shop.
Thread Starter
Super Member
Joined: Jul 2009
Posts: 781
Likes: 2
From: Long island new york
2002 slk 32 amg, 2013 c300 4matic sport
eh it sucks but its the only way we learn to get better. You take your licks, make the appropriate changes, and move forward. In this case he got treated like crap, and made the appropriate decision (same as I would have done)
If you search the boards (amg etc) you can see we have some of the best customer service of any shop.
If you search the boards (amg etc) you can see we have some of the best customer service of any shop.
Newbie
Joined: Feb 2015
Posts: 12
Likes: 0
From: Las Vegas
2013 c300 sport
Admittedly I am new to MB and am still learning who is who. I dug deeper and euro is definitely one of the big boys. Sounds like they put out a lot of nice stuff. Glad to see they stepped up on this one. Sorry if I seemed like a jerk, it sounds like my experience is not normal there.
Thread Starter
Super Member
Joined: Jul 2009
Posts: 781
Likes: 2
From: Long island new york
2002 slk 32 amg, 2013 c300 4matic sport
Admittedly I am new to MB and am still learning who is who. I dug deeper and euro is definitely one of the big boys. Sounds like they put out a lot of nice stuff. Glad to see they stepped up on this one. Sorry if I seemed like a jerk, it sounds like my experience is not normal there.
confront him on the forums! 
Newbie
Joined: Sep 2014
Posts: 6
Likes: 0
From: Ohio
2014 C300 Sport
I would definitely be interested in a group buy if we get some after tune dyno numbers from either EC or scuba357. Thanks scuba357 for posting the dyno numbers. This is my first Merc, mostly driven Japanese brands in the past, Acura and Infiniti. I am somewhat dissapointed in the initially lag you get accelerating from around 20-30mph. I'm hoping this tune will elminate that.
EC, any chance we can get a group buy deal similar to the handheld device and tune sale that is being offered for the C63 here: https://mbworld.org/forums/c63-amg-w...held-sale.html
EC, any chance we can get a group buy deal similar to the handheld device and tune sale that is being offered for the C63 here: https://mbworld.org/forums/c63-amg-w...held-sale.html
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SPONSOR
Joined: Jul 2007
Posts: 5,459
Likes: 152
From: Houston/ Austin /Toronto / UAE / Minneapolis / Orlando /Cincinnati
Eurocharged Performance ML63 and TT lambo
lol! But unfortunately no, I am in chicago and he called houston.
there isn't a handheld option yet for the 2012+ but a groupbuy isn't a problem
I would definitely be interested in a group buy if we get some after tune dyno numbers from either EC or scuba357. Thanks scuba357 for posting the dyno numbers. This is my first Merc, mostly driven Japanese brands in the past, Acura and Infiniti. I am somewhat dissapointed in the initially lag you get accelerating from around 20-30mph. I'm hoping this tune will elminate that.
EC, any chance we can get a group buy deal similar to the handheld device and tune sale that is being offered for the C63 here: https://mbworld.org/forums/c63-amg-w...held-sale.html
EC, any chance we can get a group buy deal similar to the handheld device and tune sale that is being offered for the C63 here: https://mbworld.org/forums/c63-amg-w...held-sale.html
Member
Joined: Nov 2013
Posts: 140
Likes: 2
From: Maryland, USA
2013 C300 sport 4matic
Luongn14,
Do you know if this global dealer can do the tune for 2013 c300 4matic 3.5L engine on site ?
Maryland
ISP Racing
10780 Hanna St.
Maryland 20705
United States of America
Ph: 1-301-937-8008
Contact: Peter Lee
Website:
www.ispracing.com
Do you know if this global dealer can do the tune for 2013 c300 4matic 3.5L engine on site ?
Maryland
ISP Racing
10780 Hanna St.
Maryland 20705
United States of America
Ph: 1-301-937-8008
Contact: Peter Lee
Website:
www.ispracing.com
