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New owner: 2013 C250 sport - should I have MB inspect it?

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Old 06-01-2016, 11:34 AM
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2013 C250 Sport: Nav | Lane Tracking | Keyless Go | Pano Roof | Black Leather | Palladium Silver
New owner: 2013 C250 sport - should I have MB inspect it?

Picked this up at Carmax yesterday for my wife. It has 23k and 15 months left on the factory warranty. It's our first Benz, first luxury brand, and first turbo. Nice car, really (really) impressed with it overall. The particular vehicle we chose had the exact interior/exterior and all the options she really wanted (plus a few). Pretty rare to not have to compromise on something when buying pre-owned.

The only niggle is that the car was a "corporate fleet" vehicle for its first 2.5 years. Whomever drove it kept it immaculate - it looks and drives like a new vehicle. Since it still has some factory warranty left we didn't let this somewhat "unknown" history stand in the way. We do experience the turbo "surge" when trying to drive conservatively - this seems to be a documented issue (?).

However, I am wondering if I should take it to the MB dealer for an inspection/test, just for peace of mind. Or maybe to find out if there are updates to the ECM and/or COMAND stuff. I am torn on this because like I said, it looks and drives like a dream and I'm usually in the "if it ain't broke, don't fix it" camp. I called them to ask - had to leave a message... Any experience with doing that? How much are they likely to charge, and does your dealer just find stuff to make a buck or will they be straight with us? Our Honda dealer is horrible about that. What about using a third party shop?

Last edited by JarrodS; 06-01-2016 at 11:37 AM.
Old 06-01-2016, 11:49 AM
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should had them inspect it before you bought it
Old 06-01-2016, 12:46 PM
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Originally Posted by JarrodS
Picked this up at Carmax yesterday for my wife. It has 23k and 15 months left on the factory warranty. It's our first Benz, first luxury brand, and first turbo. Nice car, really (really) impressed with it overall. The particular vehicle we chose had the exact interior/exterior and all the options she really wanted (plus a few). Pretty rare to not have to compromise on something when buying pre-owned.

The only niggle is that the car was a "corporate fleet" vehicle for its first 2.5 years. Whomever drove it kept it immaculate - it looks and drives like a new vehicle. Since it still has some factory warranty left we didn't let this somewhat "unknown" history stand in the way. We do experience the turbo "surge" when trying to drive conservatively - this seems to be a documented issue (?).

However, I am wondering if I should take it to the MB dealer for an inspection/test, just for peace of mind. Or maybe to find out if there are updates to the ECM and/or COMAND stuff. I am torn on this because like I said, it looks and drives like a dream and I'm usually in the "if it ain't broke, don't fix it" camp. I called them to ask - had to leave a message... Any experience with doing that? How much are they likely to charge, and does your dealer just find stuff to make a buck or will they be straight with us? Our Honda dealer is horrible about that. What about using a third party shop?
Since most dealerships are independently owned it's hard to say what they will and won't charge for, so have a chat with a dealership Service Advisor in your area. I don't mind going to the dealership when under warranty.

If you do let them inspect it, be mindful of the other stuff they try to sell you out of warranty work. Remember, you're dealing with sales people after all, and don't be afraid to do quick research on your phone or walk away.
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Old 06-01-2016, 03:16 PM
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There aren't any updates for Comand unless you are experiencing issues. I did wind up getting a map update on mine to a 2015 version. But it took an international NASA level engineering effort to get done.
Old 06-01-2016, 04:30 PM
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2010 C300 4MATIC........ 2011 C63 AMG.............. 2015 CLS400 4MATIC.....
Well turbo's tend to have a delay so between gears you might feel surges.
That being said idk how "bad" it is

Also, corporate fleet is nothing to worry about, read here:
http://www.autotrader.com/car-tips/c...defined-213357
Old 06-02-2016, 12:02 AM
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Forgive me if I sound naive, but don't CarMax vehicles go under 125+ point inspections? I wouldn't worry about it. Did you spring for the additional MaxCare warranty? I'm looking at a few from CarMax and someone on here told me to pass on MaxCare and just extend the MB warranty.
Old 06-02-2016, 04:03 AM
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Sounds like you'll be fine. But if there are any issues that bother you, take it in ASAP.
I would take it in before the warranty expires. Just make up some bull**** about smell of oil and they would investigate.

My dealership was nice enough, when I took it in before my warranty was up, to have them check a minor vibration while idling. The service adviser said he would put down "customer states there is leak on garage floor" when I didn't even mention a leak. Anyway, they did a very thorough investigation and determined there was in fact a minor leak of the rear main seal, transmission had to be dropped in order to access it.
To be honest, I didn't feel like they wanted to sell any services to me, more like they wanted to milk the manufacturer for warranty work. They ended up replacing other minor stuff, like cup holders and my AC vents as well.
Old 06-02-2016, 08:34 AM
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Originally Posted by riotrhythm
Forgive me if I sound naive, but don't CarMax vehicles go under 125+ point inspections?
Do not trust that sales point!
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Old 06-02-2016, 08:51 AM
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Originally Posted by riotrhythm
Forgive me if I sound naive, but don't CarMax vehicles go under 125+ point inspections? I wouldn't worry about it. Did you spring for the additional MaxCare warranty? I'm looking at a few from CarMax and someone on here told me to pass on MaxCare and just extend the MB warranty.
Yes, if OP extend the factory warranty to the max through Mercedes he could have 15months left + 36months = 51months and up to 100k - 23k = 77k miles left of warranty. So 4 years and 3 months or covered up to 100k.
Old 06-02-2016, 10:35 AM
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Similar situation, I purchased a 2013 C250 sport with only 13,000 miles just about a year ago from Carmax. My wife loves the car as it had a ton of options I would have likely passed on.

Only issue I have had was a Code P0301 misfire in cylinder #1 after following semi in heavy rain. Problem would disappear upon restart.

Dealer replaced cylinder #1 coil as a precaution but said newer software for M.E. was available (what ever M.E. stands for). They updated M.E. software and so far problem has not returned in a year.

Lou
Old 06-13-2016, 05:40 PM
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2013 C250 Sport: Nav | Lane Tracking | Keyless Go | Pano Roof | Black Leather | Palladium Silver
Wife just picked it up from the local MB dealer after paying them $120 to do a full inspection. They said everything looks great. I wanted them to replace the wheel emblems (the original ones are a bit corroded around the edges) but they said it isn't a warranty item. I feel pretty good that they signed off on the vehicle.

Extended warranty quotes were through the roof. $3k + tax for 5y/75k. So if I'm interpreting that correctly, they want 3 large for an additional 1 year and 25,000 miles of warranty?
Old 06-13-2016, 10:42 PM
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You can buy the center caps from China direct or ebay. I swapped out for some black ones. They aren't as solid at the originals but were $10 and look much better than the corroded ones.

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