Steering wheel convenience feature
Thread Starter
Senior Member
Joined: Jul 2017
Posts: 337
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From: Seattle
2016 C300 4MATIC
Steering wheel convenience feature
Hello everyone. I'm new to the group and new to Mercedes.
I recently purchased a 2014 C300. The steering wheel convenience feature locked up a couple of times and I had to use the control lever to manually move it. Once I did this the raising/lowering feature worked again.
When I disable the feature, however, there is still a "clunk". As if the motor is still trying to lift/lower the wheel, but is physically blocked from doing so.
Is this normal? In my Lexus disabling the feature literally cuts power to the motor.
Thanks in advance.
I should add I've been browsing your forum for several weeks prior to joining. There's a lot of great information here and I hope to contribute as much as possible as time goes on and I gain a familiarity with the vehicle.
I recently purchased a 2014 C300. The steering wheel convenience feature locked up a couple of times and I had to use the control lever to manually move it. Once I did this the raising/lowering feature worked again.
When I disable the feature, however, there is still a "clunk". As if the motor is still trying to lift/lower the wheel, but is physically blocked from doing so.
Is this normal? In my Lexus disabling the feature literally cuts power to the motor.
Thanks in advance.
I should add I've been browsing your forum for several weeks prior to joining. There's a lot of great information here and I hope to contribute as much as possible as time goes on and I gain a familiarity with the vehicle.
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Joined: Nov 2015
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2013 C250 Sport
Once you disable that it shouldn't move or make any sound.
Are you sure it's not the electronic steering lock? That clunks with the key insertion. I'm not sure when that would happen if you had the keyless system.
Are you sure it's not the electronic steering lock? That clunks with the key insertion. I'm not sure when that would happen if you had the keyless system.
Thread Starter
Senior Member
Joined: Jul 2017
Posts: 337
Likes: 45
From: Seattle
2016 C300 4MATIC
No, I'm not sure. But it appears to be related to the convenience feature. Am I wrong? Is there always a clunk?
The clunk seems to be a bit quieter when the convenience feature is activated, which led me to believe it was hitting a physical barrier of some when it was deactivated.
The clunk seems to be a bit quieter when the convenience feature is activated, which led me to believe it was hitting a physical barrier of some when it was deactivated.
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Joined: Nov 2015
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2013 C250 Sport
Do you have a push button start or do insert the key? I only ask because I'm not aware of then the wheel unlocks in the keyless setup. But it is normal for the ESL to make a clunk from the steering wheel column when it unlocks.
MBWorld Fanatic!
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2013 C250 Sport
It's one of the things on the car that can sometimes fail. But I'm not sure if it is a concern on the later models. Threads on ESL failures pop up from time to time.
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2013 C250 Sport
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2013 C250 Sport
