Mars Red paint strikes again. Mercedes won’t do anything.
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Newbie
Joined: Jun 2019
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From: SF Bay Area
2014 E63 S AMG sedan
Mars Red paint strikes again. Mercedes won’t do anything.
My wife’s 2013 c250 looking like a 15 year old junker thanks to Defective paint and or application.
The hole car started peeling over a year ago. Just outside of warranty.
if you have a Mars Red Mercedes
You might want to think about getting rid of it sooner than later.....
Mercedes won’t offer any assistance or goodwill and the estimate to re-paint was $12,000!!
Anyone else have this problem with Mercedes paint?
Last edited by gsrdude; Jun 12, 2019 at 07:30 PM.
Super Member
Joined: Nov 2008
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From: SA
2008 C350-Sport-AMG-Active Agility Pack(Not reliable) +Izuzu KB6 3L(It seems Reliable)+Mazda
Wow, this is rediculously bad if you bought the car new, have not driven or behind some toxic source spilling.
Thread Starter
Newbie
Joined: Jun 2019
Posts: 8
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From: SF Bay Area
2014 E63 S AMG sedan
It's a very common problem with Mars Red, all models/years. The color has finally been discontinued, but there are MANY people with the same problem all over the world. Mercedes knows all about it and there is a TSB for it from Mercedes. For me they refused any assistance.
Clearcoat Peeling/Flaking/Bubbling
TSB #LI98.00-P-058914 Version 10, Date of issue May 23, 2018 ( yes, they are aware of it, fully)
MBZ: All vehicles with 590-Mars Red
Symptoms: Exterior clearcoat is peeling, flaking, or exhibits bubbles under the surface
Cause: Improper adhesion of clearcoat. Exposure factors like humidity or solar radiation may cause adhesion problems between base coat and clearcoat.
Remedy: Refinish affected areas only, according to WIS and approved paint manufacturer instructions.
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Joined: Aug 2013
Posts: 1,364
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2012 C300 4MATIC Sport
It's a very common problem with Mars Red, all models/years. The color has finally been discontinued, but there are MANY people with the same problem all over the world. Mercedes knows all about it and there is a TSB for it from Mercedes. For me they refused any assistance.
Clearcoat Peeling/Flaking/Bubbling
TSB #LI98.00-P-058914 Version 10, Date of issue May 23, 2018 ( yes, they are aware of it, fully)
MBZ: All vehicles with 590-Mars Red
Symptoms: Exterior clearcoat is peeling, flaking, or exhibits bubbles under the surface
Cause: Improper adhesion of clearcoat. Exposure factors like humidity or solar radiation may cause adhesion problems between base coat and clearcoat.
Remedy: Refinish affected areas only, according to WIS and approved paint manufacturer instructions.
Clearcoat Peeling/Flaking/Bubbling
TSB #LI98.00-P-058914 Version 10, Date of issue May 23, 2018 ( yes, they are aware of it, fully)
MBZ: All vehicles with 590-Mars Red
Symptoms: Exterior clearcoat is peeling, flaking, or exhibits bubbles under the surface
Cause: Improper adhesion of clearcoat. Exposure factors like humidity or solar radiation may cause adhesion problems between base coat and clearcoat.
Remedy: Refinish affected areas only, according to WIS and approved paint manufacturer instructions.
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Thread Starter
Newbie
Joined: Jun 2019
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From: SF Bay Area
2014 E63 S AMG sedan
It’s the red, not the clear coat. Excessive moisture and/or some ingredient in Mars Red. The repair procedure spells out that all red must be removed to re-paint. Only the base primer layer is to be retained.
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From: 'Merica
'04 E55 (Gone but not forgotten), '13 C63 P31 (RIP), another '13 C63 PP
Wow, I had no idea this was a known issue with Mars Red. When purchasing current C63, it came down to the gray one I bought and a Mars Red one... Doubly happy I got the Anthracite now!
And you say it's the clearcoat, aye..? I had an issue with the clearcoat flaking on my factory red brake calipers too, also a known issue... I wonder if there is any connection there?
And you say it's the clearcoat, aye..? I had an issue with the clearcoat flaking on my factory red brake calipers too, also a known issue... I wonder if there is any connection there?
Last edited by G_Money; Jun 18, 2019 at 06:54 AM.
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Joined: Nov 2008
Posts: 604
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From: SA
2008 C350-Sport-AMG-Active Agility Pack(Not reliable) +Izuzu KB6 3L(It seems Reliable)+Mazda
There seems to be a lawsuit filed:
https://www.autobodynews.com/index.p...uit-filed.html
https://www.autobodynews.com/index.p...uit-filed.html
Newbie
Joined: Oct 2019
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C250
Would You Buy With Known Paint Issue? What Is The Fix?
I am aware of the class action suit involving Mars Red paint. Question: Would anybody consider buying this car with the paint issue? What is the fix? I mean...I know repaint, but it can't be Mars Red as MB has discontinued right?
Would it be a different red or completely other color? The dealer is still firm on $17,994 for a 2015 with obvious paint issues and a promise to fix. I love the car. Only 40k miles, but I am terrified of the paint and paying this price as the car is severely devalued at this point. Thoughts out there? Were other colors impacted or just the red?
Would it be a different red or completely other color? The dealer is still firm on $17,994 for a 2015 with obvious paint issues and a promise to fix. I love the car. Only 40k miles, but I am terrified of the paint and paying this price as the car is severely devalued at this point. Thoughts out there? Were other colors impacted or just the red?
Last edited by Janet Clark; Oct 28, 2019 at 01:32 PM. Reason: Grammar fix
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2019 S560, 2015 Honda Civic Hybrid
I don't see many cars with this color where I live but fortunately haven't noticed one with the failing clearcoat. What a shame Mercedes won't take responsibility and do the right thing for its customers!
Newbie
Joined: Dec 2019
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E350
Red Paint
the car.
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Joined: Nov 2019
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From: ORLANDO, FLORIDA
2006 CLS55 & 2011 G55 & 2xE55 Wagon
I had a 2014 C250 same paint color - just pressure washed the clear coat off the car. Mercedes USA didn't care. They ran me around and told me to get a quote from the company that does work for Mercedes Benz Of South Orlando - quoted 9K dollars. Car was at 57K miles which is 7K miles out. Factory defect which have not been addressed. Poor me that I had to learn it hard way.
Added a link to my video
Added a link to my video
Last edited by pandy; Dec 29, 2019 at 10:16 PM.
Super Member
Joined: Oct 2014
Posts: 517
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From: California
Mercedes C250 Coupe
C250 Mars Red paint
To the OP,
I sure regret your having such a paint issue.
Here in NorCal we have multiple dealerships from which to choose.
I sure hope you find find a helpful dealer, a helpful paint shop et al - to deal with this.
ez
C250 coupe
I sure regret your having such a paint issue.
Here in NorCal we have multiple dealerships from which to choose.
I sure hope you find find a helpful dealer, a helpful paint shop et al - to deal with this.
ez
C250 coupe
