C-Class (W204) 2008 - 2014: C180K, C200K, C230, C280, C300, C350, C200CDI, C220CDI, C320CDI

Alignment after Struts, Shock Replacement

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Sep 10, 2019 | 12:42 PM
  #1  
Nicholi2007's Avatar
Thread Starter
MBWorld Fanatic!
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2007
Posts: 1,022
Likes: 44
From: Los Angeles, CA
2015 C400 Tenorite Gray
Alignment after Struts, Shock Replacement

I went to the dealer and they claimed a "basic alignment" would do no good since I replaced struts and rear shocks.

The SA wanted to charge $299.

I’m at firestone for $93.99. Waiting to see what they say.

Can someone advise when you need new bolts? Seems like a money grab by the dealer..
Reply
Old Sep 10, 2019 | 01:35 PM
  #2  
Xzero's Avatar
Senior Member
5 Year Member
Shutterbug
Loved
Community Favorite
 
Joined: Sep 2018
Posts: 378
Likes: 145
From: Canada
2022 EQS 580 4MATIC Sedan, 2010 C-Class C350 4MATIC
You just need a 4 wheel alignment, I recently completed installing front struts/rear shocks with sway bar end links as well.

Im sure the Firestone 4 wheel alignment will work perfectly.
Reply
Old Sep 11, 2019 | 03:42 PM
  #3  
Just204's Avatar
Super Member
 
Joined: Jun 2016
Posts: 562
Likes: 75
Mercedes w204 4matic sport
Originally Posted by Nicholi2007
I went to the dealer and they claimed a "basic alignment" would do no good since I replaced struts and rear shocks.

The SA wanted to charge $299.

I’m at firestone for $93.99. Waiting to see what they say.

Can someone advise when you need new bolts? Seems like a money grab by the dealer..
That’s b.s. I hate how people try to lie in this business 😠! Hard to find honest people in general.
Reply
Old Sep 11, 2019 | 04:00 PM
  #4  
Nicholi2007's Avatar
Thread Starter
MBWorld Fanatic!
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2007
Posts: 1,022
Likes: 44
From: Los Angeles, CA
2015 C400 Tenorite Gray
Originally Posted by Just204
That’s b.s. I hate how people try to lie in this business ��! Hard to find honest people in general.
I went to firestone and they has me waiting for 1 hour 10 and never touched the car. The dudes were acting weird from the moment I walked in.

I took the keys and left.

I wrote the Mercedes service manager and he's offered to do it free of charge. I would think bolts would only be needed if you damage something....

Anyone else with feedback would be appreciated...
Reply
Old Sep 11, 2019 | 07:59 PM
  #5  
Xzero's Avatar
Senior Member
5 Year Member
Shutterbug
Loved
Community Favorite
 
Joined: Sep 2018
Posts: 378
Likes: 145
From: Canada
2022 EQS 580 4MATIC Sedan, 2010 C-Class C350 4MATIC
The eccentric washers can elongate more than needed and is definitely a wearable item. Same thing happens on the Nissan 350z and people use square lock washers with aftermarket camber arms to correct the useless alignment from the factory camber bolts and eccentric washers.

EDIT: When the dealer says “basic alignment”, they are most likely referring to a 2 wheel alignment or front wheel alignment which is not going to help you in this case. You will definitely need a 4 wheel alignment to get all 4 tires lined up with each other properly as your Camber is probably way off in the rear.

If you check out my thread in my signature, I was able to get a 4 wheel alignment and my wheels balanced for $338 CDN from an independent tire shop.

I suggest going to get it done for free at the Mercedes dealer, at least they’ll do it properly and without any cost to you!

Last edited by Xzero; Sep 11, 2019 at 08:07 PM.
Reply
Old Sep 11, 2019 | 09:23 PM
  #6  
Tom in Austin's Avatar
MBWorld Fanatic!
5 Year Member
Photogenic
Photoriffic
Liked
 
Joined: Aug 2017
Posts: 1,697
Likes: 522
2019 S560, 2015 Honda Civic Hybrid
The only adjustment designed into on our cars (and nearly all mass-produced cars today) is front toe, period. The manufacturing process is so precise that the mounting locations and dimensions of the suspension arms are exactly uniform, so that no adjustment other than front toe is provided for. A so-called 4-wheel or thrust alignment just sets the front toe to match the toe angle or "thrust" in the rear wheels - which again, is factory-set and not adjustable.

On my 1994 Porsche, every angle is adjustable by design - front and rear - so that someone who wanted to could do a custom set-up for track use or just for their personal preference.

Yes, you can use camber bolts to add adjustment to that setting if it got off somehow, but that would be unusual. Any other alignment correction would mean replacing suspension components that were bent or damaged in some way.

I've changed lots of struts and shocks on my mass-produced cars - including my C350 in 2017 - and never done more than a "basic" alignment (toe angle check) afterwards. None have ever had any unusual tire wear or steering problems.

Last edited by Tom in Austin; Sep 11, 2019 at 09:35 PM.
Reply
Old Sep 11, 2019 | 10:08 PM
  #7  
Adi-Benz's Avatar
MBWorld Fanatic!
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Apr 2016
Posts: 4,761
Likes: 566
From: Milwaukee, WI
2010 C300 4MATIC........ 2011 C63 AMG.............. 2015 CLS400 4MATIC.....
$200 at dealer for 4wheel alignment here
Reply
Old Sep 11, 2019 | 11:02 PM
  #8  
Xzero's Avatar
Senior Member
5 Year Member
Shutterbug
Loved
Community Favorite
 
Joined: Sep 2018
Posts: 378
Likes: 145
From: Canada
2022 EQS 580 4MATIC Sedan, 2010 C-Class C350 4MATIC
Toe/Camber/Caster is definitely adjustable on the W204
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Sep 12, 2019 | 12:06 AM
  #9  
Nicholi2007's Avatar
Thread Starter
MBWorld Fanatic!
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2007
Posts: 1,022
Likes: 44
From: Los Angeles, CA
2015 C400 Tenorite Gray
Originally Posted by Tom in Austin
The only adjustment designed into on our cars (and nearly all mass-produced cars today) is front toe, period. The manufacturing process is so precise that the mounting locations and dimensions of the suspension arms are exactly uniform, so that no adjustment other than front toe is provided for. A so-called 4-wheel or thrust alignment just sets the front toe to match the toe angle or "thrust" in the rear wheels - which again, is factory-set and not adjustable.

On my 1994 Porsche, every angle is adjustable by design - front and rear - so that someone who wanted to could do a custom set-up for track use or just for their personal preference.

Yes, you can use camber bolts to add adjustment to that setting if it got off somehow, but that would be unusual. Any other alignment correction would mean replacing suspension components that were bent or damaged in some way.

I've changed lots of struts and shocks on my mass-produced cars - including my C350 in 2017 - and never done more than a "basic" alignment (toe angle check) afterwards. None have ever had any unusual tire wear or steering problems.
Many thanks for your explanation. I have a basic knowledge at best. Classic example of bait and switch.
Reply
Old Sep 12, 2019 | 12:19 AM
  #10  
Xzero's Avatar
Senior Member
5 Year Member
Shutterbug
Loved
Community Favorite
 
Joined: Sep 2018
Posts: 378
Likes: 145
From: Canada
2022 EQS 580 4MATIC Sedan, 2010 C-Class C350 4MATIC
Originally Posted by Nicholi2007
Many thanks for your explanation. I have a basic knowledge at best. Classic example of bait and switch.
It’s not a “bait and switch”. Here is an actual alignment sheet from my last visit showing everything is adjustable. You need a 4 wheel alignment or you’re going to be out of spec.


Reply
Old Sep 12, 2019 | 11:15 AM
  #11  
Nicholi2007's Avatar
Thread Starter
MBWorld Fanatic!
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2007
Posts: 1,022
Likes: 44
From: Los Angeles, CA
2015 C400 Tenorite Gray
Ok, but not exactly transparent either. All I'm saying is that to go from $99 to $299 is a tactic.

My sense is they'll try to get $100 out of me. But for that price, I might as well go to Firestone with lifetime warranty.
Reply
Old Sep 12, 2019 | 11:32 AM
  #12  
whoover's Avatar
MBWorld Fanatic!
20 Year Member
Photogenic
Liked
 
Joined: Mar 2006
Posts: 4,278
Likes: 377
From: San Jose area
'19 E63S sedan
Originally Posted by Xzero
Toe/Camber/Caster is definitely adjustable on the W204
Only sort of. There is no adjustment for camber or caster on the car. If one or both are out of spec, special bolts and washers have to be installed to allow adjustment. Slight changes may be noticed without the use of camber bolts and adjustment washers merely from changing toe. If your alignment included camber bolts, it would be listed as it's not cheap. Springs have to be compressed to install them so there's additional labor as well as the cost of the bolt kit.
Reply
Old Sep 12, 2019 | 12:05 PM
  #13  
Nicholi2007's Avatar
Thread Starter
MBWorld Fanatic!
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2007
Posts: 1,022
Likes: 44
From: Los Angeles, CA
2015 C400 Tenorite Gray
Originally Posted by whoover
Only sort of. There is no adjustment for camber or caster on the car. If one or both are out of spec, special bolts and washers have to be installed to allow adjustment. Slight changes may be noticed without the use of camber bolts and adjustment washers merely from changing toe. If your alignment included camber bolts, it would be listed as it's not cheap. Springs have to be compressed to install them so there's additional labor as well as the cost of the bolt kit.
This is what I understand for all W204. I read the W204 Camber Castor thread but it did not elaborate as to why this is needed or how this happens.

I presume you would have to hit something underneath?

BTW Autohauz has Front Inner Camber/Caster Bolt Kit for $12.41 each. I think you need 4.
Reply
Old Sep 12, 2019 | 12:35 PM
  #14  
whoover's Avatar
MBWorld Fanatic!
20 Year Member
Photogenic
Liked
 
Joined: Mar 2006
Posts: 4,278
Likes: 377
From: San Jose area
'19 E63S sedan
Originally Posted by Nicholi2007
This is what I understand for all W204. I read the W204 Camber Castor thread but it did not elaborate as to why this is needed or how this happens.

I presume you would have to hit something underneath?

BTW Autohauz has Front Inner Camber/Caster Bolt Kit for $12.41 each. I think you need 4.
In my case, I got tired of my '13 C63 eating the inside edges of front tires after 5,000 miles. The dealer said the camber was within specs. I finally insisted they adjust the camber to the lower limit of the spec (it was close to the max). Problem solved.
Reply
Old Sep 12, 2019 | 07:49 PM
  #15  
Xzero's Avatar
Senior Member
5 Year Member
Shutterbug
Loved
Community Favorite
 
Joined: Sep 2018
Posts: 378
Likes: 145
From: Canada
2022 EQS 580 4MATIC Sedan, 2010 C-Class C350 4MATIC
Originally Posted by whoover
Only sort of. There is no adjustment for camber or caster on the car. If one or both are out of spec, special bolts and washers have to be installed to allow adjustment. Slight changes may be noticed without the use of camber bolts and adjustment washers merely from changing toe. If your alignment included camber bolts, it would be listed as it's not cheap. Springs have to be compressed to install them so there's additional labor as well as the cost of the bolt kit.
Correct. You still need to align the rear as well. I was just making sure TC isn’t going to only adjust in the front as the other user suggested, the rear definitely needs to aligned as well, hence the 4 wheel alignment.
Reply
Old Sep 12, 2019 | 08:20 PM
  #16  
Tom in Austin's Avatar
MBWorld Fanatic!
5 Year Member
Photogenic
Photoriffic
Liked
 
Joined: Aug 2017
Posts: 1,697
Likes: 522
2019 S560, 2015 Honda Civic Hybrid
"You still need to align the rear as well" ... what exactly are you suggesting be aligned in the rear? Toe? Camber? Caster?
Reply
Old Sep 12, 2019 | 08:54 PM
  #17  
whoover's Avatar
MBWorld Fanatic!
20 Year Member
Photogenic
Liked
 
Joined: Mar 2006
Posts: 4,278
Likes: 377
From: San Jose area
'19 E63S sedan
Originally Posted by Tom in Austin
"You still need to align the rear as well" ... what exactly are you suggesting be aligned in the rear? Toe? Camber? Caster?
Yes.
Reply
Old Sep 15, 2019 | 09:09 PM
  #18  
K-Mac's Avatar
SPONSOR
10 Year Member
Photogenic
Photoriffic
Shutterbug
 
Joined: Apr 2013
Posts: 1,702
Likes: 178
Mercedes-Benz CLK 550
Torn in Austin is Correct!

The often quoted, re assuring "FULL 4 - WHEEL ALIGNMENT" is only front and rear directional adjustment (TOE).

There is no front Camber (or Caster) and no rear Camber allowing to adjust tire contact angles. It is new car industries best kept secret.

Excess adjustment of Toe to resolve premature edge wear only increases the overall wear rate.

You can fit (front only) inaccurate "one offset position" bolts
But they only provide this one position with a minimal 3 mm (1/8") setting change!

We saw the need therefore to fix it right the 1st time - to re-instate from the early 90's once again precise front Camber and Caster, rear Camber (and with extra Toe to compensate).

The front kit providing more than 4 times adjustment of the inaccurate "one offset position" bolts (available front only) and is PRECISE SINGLE WRENCH - ACCURATELY (UNDER LOAD DIRECT ON ALIGNMENT RACK).

Allowing to cater for other than showroom height conditions. Day to day commuting encountering high cambered roads, altered height through load carrying, lowering, fitting wide profile tires/wheels. Adjusting for curb knock damage, correctly resolving steering pull.

Kits at same time replace the 4 front and rear main highest wearing bushings (1st vehicle item to fail - resolving also rattles squeaks).

Front Camber and Caster kit #502616 K $480

Rear Camber (and extra Toe) kit #502226 K $480

The 6 rear multi link arms Uprated bush kit #502628 K $480
(less twitch/flex, loss of traction)

Front replacement top strut mounts - extra adjustment track days
(Camber and Caster adjustable)

Stage 2 (Street/Race) #503016-2L $545

Stage 3 (Full Race) #503016-3L $545

Rear uprated subframe bushes (4) #503028N $695

Rear Self align diff mounts (2) #503228 K $480

ALL KITS DESIGNED SO NO SPECIAL TOOLS REQUIRED

Delivery one kit $30 (Each extra $20)
PayPal, Visa or M/Card
Reply
Old Sep 20, 2019 | 11:53 PM
  #19  
Nicholi2007's Avatar
Thread Starter
MBWorld Fanatic!
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2007
Posts: 1,022
Likes: 44
From: Los Angeles, CA
2015 C400 Tenorite Gray
The basic alignment was for 4 -wheel alignment.

Only the front right toe need adjustment according to the alignment sheet.

The special was for $99 down from $139. I love how the SA thinks I was going to pony up $299 from $99.

So after contacting the manager to let them know their SA tried to dupe me, it was no charge.

See attached for the readouts. They had it done in 1 hour and 30 min.


Last edited by Nicholi2007; Sep 21, 2019 at 10:43 AM.
Reply
Old Sep 30, 2019 | 01:18 PM
  #20  
Nicholi2007's Avatar
Thread Starter
MBWorld Fanatic!
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2007
Posts: 1,022
Likes: 44
From: Los Angeles, CA
2015 C400 Tenorite Gray
UPDATE: Suspension Bouncy, Creak from front

Current Mileage: 125k

Replaced struts and shocks with Bilstein B4.

THE GOOD:

The car handles better after the alignment. The creaking noise, when turning around in driveways, is gone.

THE BAD:

The creaking noise is still there when going over uneven roads. It's hard to replicate.

I had a mechanic inspect the front suspension but found nothing.

Q. Could this be sway bar bushings? I feel like I can't get out of the woods....
Reply
Old Sep 30, 2019 | 01:33 PM
  #21  
Xzero's Avatar
Senior Member
5 Year Member
Shutterbug
Loved
Community Favorite
 
Joined: Sep 2018
Posts: 378
Likes: 145
From: Canada
2022 EQS 580 4MATIC Sedan, 2010 C-Class C350 4MATIC
Glad to see the alignment sheet and to see that it has resolved your ride quality issues!

As for the creaking, when I did my suspension the sway bar end links were a little loose at the top.

Try tightening them and go for a drive while hitting some bumps, hopefully the creaking is gone.

If not, I’m sure if you get some lithium grease and spray/apply to the sway bar bushings, you’ll be able to see if the sound is still there or not after another test drive.
Reply
Old Sep 30, 2019 | 02:26 PM
  #22  
Nicholi2007's Avatar
Thread Starter
MBWorld Fanatic!
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2007
Posts: 1,022
Likes: 44
From: Los Angeles, CA
2015 C400 Tenorite Gray
Originally Posted by Xzero
Glad to see the alignment sheet and to see that it has resolved your ride quality issues!

As for the creaking, when I did my suspension the sway bar end links were a little loose at the top.

Try tightening them and go for a drive while hitting some bumps, hopefully the creaking is gone.

If not, I’m sure if you get some lithium grease and spray/apply to the sway bar bushings, you’ll be able to see if the sound is still there or not after another test drive.
Makes sense, do new shocks and struts require a break in period?
Reply
Old Oct 1, 2019 | 09:55 PM
  #23  
Tom in Austin's Avatar
MBWorld Fanatic!
5 Year Member
Photogenic
Photoriffic
Liked
 
Joined: Aug 2017
Posts: 1,697
Likes: 522
2019 S560, 2015 Honda Civic Hybrid
Those sway bar mountings are tough little buggers .. they require a lot of torque and sit back in there where you can't easily get a big wrench on them. Mine clunked a lot after I did my struts and I finally took the car to my indy mechanic to shut them up.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 01:03 AM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE