merC400

Recently went on a road trip... and saw a lot of missing map data! anyone in the US got any updates recently?
Also, anyone knows how to check for updates... for the software/maps...?

joshg1001

I am assuming the map update is done via the USB. However, if I am not mistaken, the new Merc models include 3 years of updates for free so they should do it while it is there for service.

merC400

does that mean I have to take it to the service center? it's annoying if can't do it myself.

rustycruiser

Can anyone with a newer 2015 build check their Command map version? My 10/2014 car has 2014/15 V.4

joshg1001

well you can do it by yourself but you will need to purchase the map update. To get the free one that comes with your car, you need a service center visit

richardamp

My dealer was trying to tell me he still needs to order a dvd and then they load the new maps onto the hard drive. I am almost certain he's wrong but can someone confirm?

Also, any limit to the number of map updates you get for free in the three years?

joshg1001

the map update only comes out once a year. they are not updating it every few months. so there would be no point to go in for updates more than once year. The most recent map update should have came out in April 2015

merC400

should check out with my service center then. it's really ridiculous that after paying so much, they'd further expect people to waste time going to service center for such simple things... of-course it's good to have that as an option, but not the only one.

Also, the maps doesn't seem as competent as my garmin GPS, which can re route based on traffic situations, and doesn't even show a lot of exits/entry to freeways if I want to plan based on traffic.

@rustycruiser, how did you check your map version?

rustycruiser

When in Navigation Mode:

Go to -> Options (Bottom left corner)
Go to -> Map Content
Go to -> Map Version

Again, mine is 2014/2015 (V4.0) N.AMERICA. one a 10/2014 build

Anyone have a newer version?

Plepster

That's the same version I have on my Garmin Map Pilot.

To the much earlier comment, the map data is poor in my opinion. There are many roads that have been in existence for years that don't show on my Nav. I've ended up using my iPhone 6 Plus and Google Maps - much more comprehensive...and much, much quicker.

merC400

checked it, that's the same version I have too...
@plepster, that's the same experience I've had, paying extra for this option and it being poorer than a $100 Garmin, it's really bad.

Plepster

I've complained all the way up to Mercedes US corporate in New York about the poor maps. Nothing they are willing to do about the Garmin Map Pilot at this time. I'm hoping maybe an update or something down the road will bring the system up to current technology and standards.

captainmatt

I just had my 2015 GLA into the dealer for a map update since the maps in my 2012 Tundra are more current than my new GLA. Was told by the dealer that no new updates are available. I just checked the version and it is 2014/15 V. 12.0 North America. Sounds like a newer version than some of the other posts but it is still WAY behind the times...

Something a little off the subject - we were using the Comand Nav to go to a reception on Saturday and noticed it was not updating position in a timely fashion. In fact, we missed our last turn which took us another mile down the road before Comand (and I) realized we missed the turn. There was no "Right turn ahead in 400 feet" or anything. Anybody had this kind of issue?

Thanks.

cidtek

Yes!!! Lately I've noticed that it gives the instruction to make a turn after the intersection has been passed. Never noticed it happening when I first got the car last Dec.

millsjq

I also have 2014/15 V.4 on my Jan Build. I wonder if a newer update is out or not, Can anyone with a recent build check their version?

cidtek

There is no new version out yet. MB is about a month or 2 behind with their update schedule.

arnold0523

04/2015 build. Ver 4.0. I have not contacted dealer to check for a newer version yet.

cidtek

We are overdue for an update.

cheerful

Yesterday the map got completely wrong for a major highway. Exit road was not even on the map and it's been re-planned. The map update is really overdue

captainmatt

I spoke to the dealers service manager about this the other day and he acknowledged that the current version is WAY out of date. Hopefully if we the customer keep playing the squeaky wheel, they'll put pressure on MBUSA to get their vendor off their *** and get the updates out! Call your friendly service manager today!

juliod

I'm in Australia and my March 2015 build Comand device has 2014 maps.... asked the dealer if there was an update and was told that's the latest. Wonder if this is how Merc offers its 3 years free map updates??

Glyn M Ruck

MB is poor in general with map updates. May be better in US than ROW.

Diesel Benz

Indeed. They usually have one year, a year and a half old maps data from the maps provider (older than the latest available) at the time the maps updates are release.

No update for the W205, not even for the W222 (I guess the same database) even if the W222 has been on the market for more than a year and a half.
http://www.mercedes-benz-accessories...avigation.html

Not sure if it is any better in the US.

Glyn M Ruck

Yeah ~ they are hopeless in our part of the world & Asia.

sblvro

Went to dealer for service A since it's got 9k miles and past one year since I purchased the 14 GLK new. They said update is buying a CD and they will upload it for $45.00. I thought it was a 3 years free update. Wth?