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MB in mass recall due to fire risk

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Old 03-14-2017, 06:10 PM
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2016 C450 AMG, 2012 C350 4Matic Sport
Originally Posted by gfmohn
If you didn't see a multi-step ReCaptcha script for security, the mbusa.com website doesn't like your browser. It would not work in my usual browser (Opera) or even in Internet Explorer. (I thought everything worked in IE.) It did work for me on Google Chrome. Surely, mbusa.com realizes that only a minority of people use Google Chrome. So it may have something to do with JavaScript. Both of Opera and IE browsers on my computer have trouble with JavaScript. So make sure JavaScript is turned on your computer.
I am using Chrome, and I did see the "I am not a robot" check box. Javascript is turned on in Chrome settings.

Is there an additional validation step that I'm not seeing?
Old 03-15-2017, 01:53 PM
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Originally Posted by flagman
I am using Chrome, and I did see the "I am not a robot" check box. Javascript is turned on in Chrome settings.
Is there an additional validation step that I'm not seeing?
If you meant that all you saw of the ReCaptcha process was an "I am not a robot" check box, it's not working. It is a multi-step process in which you have to respond to several screens. Maybe Internet Explorer will work for you. How about Edge (if you have Windows 10)? Or is this another Mac thing? Anyone?
Old 03-15-2017, 02:54 PM
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Originally Posted by flagman
Has this VIN check worked for anyone? I have tried inputting my VIN several times over a couple of days and I always get "Server error: Please try again later".
I just tried it and it worked for me. Said my car is not subject to recall, but I'm also wondering if it might be too early in the process for all cars to be listed.
Old 03-16-2017, 01:03 PM
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2016 C450 AMG, 2012 C350 4Matic Sport
Originally Posted by gfmohn
If you meant that all you saw of the ReCaptcha process was an "I am not a robot" check box, it's not working. It is a multi-step process in which you have to respond to several screens. Maybe Internet Explorer will work for you. How about Edge (if you have Windows 10)? Or is this another Mac thing? Anyone?
Correct - I only saw that step. I'll try IE (or Edge on my Win10 machine at home). Will report back.
Old 03-16-2017, 01:23 PM
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2016 C450 AMG, 2012 C350 4Matic Sport
Originally Posted by flagman
Correct - I only saw that step. I'll try IE (or Edge on my Win10 machine at home). Will report back.
Nope, didn't work in IE either. Saw only one step in ReCAPTCHA validation.

Will try Edge tonight.

Failing that, I guess I'll just wait for a letter.
Old 03-24-2017, 11:47 PM
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Out of curiosity decided to check out the recall page and it turned out that there's a recall on my car/VIN number. What am I supposed to do now?
Old 03-25-2017, 07:21 AM
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For now, just wait for the recall notice. Dealers don't have them parts and procedures to resolve just yet.
Old 07-31-2017, 11:02 AM
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Has anybody had this recall fixed yet? I got the original letter notice from 4 months ago, but nothing from the dealer. Are (US) dealers still waiting on parts and procedure?
Old 07-31-2017, 11:09 AM
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Still not gotten parts at the dealer I do business at.
Old 07-31-2017, 12:56 PM
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CLS
I've got two waiting.

C.Y.
Old 08-01-2017, 01:24 PM
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Originally Posted by CFG
I've got two waiting.

C.Y.
Glad you have two.

A. K.
Old 08-01-2017, 02:05 PM
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Me, too!

Per earlier, wipe it regularly and it is not a problem.
Attached Thumbnails MB in mass recall due to fire risk-img_0017.jpg  
Old 08-01-2017, 03:09 PM
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Here in the UK I booked by car in for an unrelated matter and they said they needed to have a look at the fusebox while they had it.

Don't know if they did anything but I thought at the time about the recall.
Old 09-28-2017, 10:51 PM
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Does anyone know which fusebox do they access for this fix -- the one in front or the one in the back, under the trunk? I just got the notification that parts are ready, and am scheduled to take the car in.

Wondering whether I needed to clear stuff from the trunk, and remove the Power Magic Pro for my dashcam (ie the device that was described in https://mbworld.org/forums/c-class-w...e-install.html)
Old 09-29-2017, 01:19 AM
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Originally Posted by cardinal2073
Does anyone know which fusebox do they access for this fix -- the one in front or the one in the back, under the trunk? I just got the notification that parts are ready, and am scheduled to take the car in.

Wondering whether I needed to clear stuff from the trunk, and remove the Power Magic Pro for my dashcam (ie the device that was described in https://mbworld.org/forums/c-class-w...e-install.html)
The fuse goes on the main battery under the hood. The starter current limiter is attached to the battery itself, we remove the cable, add the fuse in line, and re-attach. No trunk access needed.
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Old 09-29-2017, 11:39 AM
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Recall fix

While I had some unrelated problem fixed at my dealer, they also fixed the recalled fuse, a couple days ago. So, I guess here in Canada the parts are already available.

I don't know which fuse and where it is located.
Old 09-29-2017, 06:43 PM
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Originally Posted by AAN
While I had some unrelated problem fixed at my dealer, they also fixed the recalled fuse, a couple days ago. So, I guess here in Canada the parts are already available.

I don't know which fuse and where it is located.
It's an additional fuse, not a replacement of an existing part. It goes right on the positive battery terminal under the hood, on the power wire that feeds the starter.
Old 09-30-2017, 12:28 PM
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Got a letter from MBUSA a few days ago telling me the parts are now available. I'll call my dealer this week and make an appointment.
Old 09-30-2017, 06:48 PM
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A gaggle of MB's
Overall - this is a very/very/very low risk recall - meaning no customer cars have "burned up" and frankly I don't know of any car in the US that has had any problems - yet.

The "part's" have been available up to now in very tight quantity to dealers - so as quantities ramp up MBUSA is sending out 2nd stage "come-in-for-the-fix" in staggered waves - I don't know how MBUSA is prioritizing how each wave is prioritized.

As I-Joe points out - the fix takes about 10 mins actual shop time under the hood.
Old 10-01-2017, 10:26 AM
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Originally Posted by fabbrisd1
Overall - this is a very/very/very low risk recall - meaning no customer cars have "burned up" and frankly I don't know of any car in the US that has had any problems - yet.

The "part's" have been available up to now in very tight quantity to dealers - so as quantities ramp up MBUSA is sending out 2nd stage "come-in-for-the-fix" in staggered waves - I don't know how MBUSA is prioritizing how each wave is prioritized.

As I-Joe points out - the fix takes about 10 mins actual shop time under the hood.
We actually saw one car come in, about a year ago, before this was even a recall. It was a C300, it had been driven into deep water and hydrolocked, and then she kept trying to start it before the tow truck got there. I'm guessing the truck driver tried too. It caught fire under the hood while being towed supposedly. It arrived to us with burnt paint on the rear of the hood and extensive damage due to the fire, the customer claimed it was not like that when the truck picked it up.

Either way, her insurance totalled it.
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Old 10-05-2017, 12:41 PM
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Originally Posted by flycaster
I've got the 2017 coupe and I have had one instance of the car not starting as it should. Got the car last July and it now has about 2K miles. About three wees ago, I pressed the starter and absolutely nothing...no sounds (like clicking), just nothing. I tried a few more times, and nothing. Then after about the 4th or 5th time, the car started...BTW, no fire (LO). Never brought this to the attention of the dealership as the issue seemed to self-correct. Anyway, since that one instance, have not had problems starting the car. Nonetheless, I fully expect a recall letter any day. Also, maybe our coupes aren't involved as the starter problems seem to be coming from the US and our cars were made in Germany...
Got the letter this week seems like my C200 Coupe is also effected by this even though i havent had any problems since i got it mine was produced in november 2016 and got registered on january as a 2017 model in israel
might want to check yours since the letter also mentions w253 GLC and w213 E class produced during 2016 and 2017
scheduling with the dealership next week for them to pick it up
Old 10-06-2017, 06:19 PM
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A couple of weeks ago, my neighbor got his recall notice and brought his late July 2015 build date 300 to the dealer for the repair. They had his car for about an hour and said no fuse replacement was necessary and sent him on his way! Go Figure.
Old 10-07-2017, 12:37 AM
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Originally Posted by 49erPV
A couple of weeks ago, my neighbor got his recall notice and brought his late July 2015 build date 300 to the dealer for the repair. They had his car for about an hour and said no fuse replacement was necessary and sent him on his way! Go Figure.
The bulletin covers a ton of cars, and there are two types of current limiters used. One type is not at risk of overheating, so no further action is necessary. The other type, you add the fuse. For me personally, about half of the 205s I've had, didn't need the fuse at all. I think they are just covering their bases with recalling all the cars, they should know damn well which cars have which style installed.

https://mbworld.org/forums/glc-class...ml#post7279926

I linked the bulletin in this thread, if anyone is curious. Post # 16

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