CclassMercW205

been trying to download the mercedes download manager so i can do a garmin map update..but every time i try to execute the download i get an error message that says the installer file is damaged... does anyone know how to fix this.

fabbrisd1

Have you downloaded and installed Adobe Air ?

If you haven't - erase the prior DM downloads - download and install Adobe Air - reboot - then download/install DM

CclassMercW205

Thanks for your reply....I've tried all of the above without any luck...still get the same message.

MALWR

What operating system are you using? They recently stopped supporting MacOS and I had to download and install the Windows version on my Windows 7 virtual machine (VMWare). I had no issues using my VM though.

CclassMercW205

Hi and thanks for your reply....I'm running Windows 10 so i don't if that is the problem I'll have to try it on a windows 7 Pc.

fabbrisd1

With Adobe Air Installed - 2. with SD card in USB adapter - 3. Win 10 Pro - 4. using Chrome browser - I just downloaded and installed DM 3.0.06 (newest version) - download and installation was in less than 3 minutes.

There are three stepping stones - in specific order - for easy/correct install.

Remove - any of the three items below - or partial items - that you previously installed - do Google search "remove Adobe Flash Player" - then Google "remove Adobe Air" - then remove any "Mercedes Download Manager" . Reboot.

Starting clean ... and from fresh reboot:

1. You need AdobeFlashPlayer to run Adobe Air - download Adobe Flash - NOTE remove check marks to NOT download McAfree AntiVirus bundle: https://get.adobe.com/flashplayer/

1A. Reboot

2. You need Adobe Air installed - note you may need to temporarily disable Anti-Virus as noted on installation notes: https://get.adobe.com/air/

2A. Reboot

3. With SD card in USB SD read/writer then Download and install Mercedes Garmin Download Manager : https://shop.mercedes-benz.com/dcp/s...map-pilot.html

CclassMercW205

[QUOTE=fabbrisd1;7388375]With Adobe Air Installed - 2. with SD card in USB adapter - 3. Win 10 Pro - 4. using Chrome browser - I just downloaded and installed DM 3.0.06 (newest version) - download and installation was in less than 3 minutes.

There are three stepping stones - in specific order - for easy/correct install.

Remove - any of the three items below - or partial items - that you previously installed - do Google search "remove Adobe Flash Player" - then Google "remove Adobe Air" - then remove any "Mercedes Download Manager" . Reboot.

Starting clean ... and from fresh reboot:

1. You need AdobeFlashPlayer to run Adobe Air - download Adobe Flash - NOTE remove check marks to NOT download McAfree AntiVirus bundle: https://get.adobe.com/flashplayer/

1A. Reboot

2. You need Adobe Air installed - note you may need to temporarily disable Anti-Virus as noted on installation notes: https://get.adobe.com/air/

2A. Reboot

3. With SD card in USB SD read/writer then Download and install Mercedes Garmin Download Manager : https://shop.mercedes-benz.com/dcp/s...map-pilot.html[/QUO

Woo Hoo, it finally worked...your an absolute champion....
thanks for all your help I really appreciate it...
keep up the good work..
Cheers Mate and thanks again.

CclassMercW205

Woo Hoo, it finally worked...your an absolute champion....
thanks for all your help I really appreciate it...
keep up the good work..
Cheers Mate and thanks again.

LWH

You are the BEST! It worked! May you be granted a medal!