C Class (W205) C 180 BlueTec,C 200 BlueTec,C 220 BlueTec,C 220 BlueTec BlueEfficiency,C 250 BlueTec,C 300 BlueTec Hybridplus,C 180,C 180 BlueEfficiency,C 200,C 250,C 300,C 400 Plug-in Hybrid,C 400

C350e charging flap.locked shut

Old Oct 2, 2018 | 12:46 PM
  #1  
adburn's Avatar
Thread Starter
Newbie
 
Joined: Oct 2018
Posts: 3
Likes: 0
C350e
C350e charging flap.locked shut

Hello I am new. I have a c350e that is 5 months old and the charging flap has started playing up. The car was in the dealer last week and they did lots of software updates. When I got home, I got out of the car as normal and went to open the charging flap. It wouldn’t open. I had to use the remote to lock the car, then unlock it and then I could open the charging flap.

its been doing that ever since. I have to get out of the car, lock it and unlock it before I can open the charging flap. I took it back to the dealer today who says this is 100% normal and is a safety feature to stop the flap opening when driving.

I feel like an idiot as I just said okay and drove home. But I never had to do this before last week. Yeah the car locks itself when I drive offf, but it used to unlock everything including the charging flap when I opened the drivers to get out. Now I have to do this ridiculous lock / unlock procedure to open the flap.

So is the dealer right? Or is he telling me porkies? Do you guys have to lock and unlock your cars to open the charging flap?

thanks.

Last edited by adburn; Oct 2, 2018 at 03:22 PM.
Reply
Old Oct 3, 2018 | 07:08 AM
  #2  
adburn's Avatar
Thread Starter
Newbie
 
Joined: Oct 2018
Posts: 3
Likes: 0
C350e
Can anyone help?
Reply
Old Oct 3, 2018 | 07:24 AM
  #3  
GreekUPS's Avatar
Super Member
 
Joined: Mar 2018
Posts: 740
Likes: 135
From: Westchester County, NY
‘15 C300 4M Sport, ‘20 GLC300
Sorry I can’t help but it sounds like a safety feature. And I know everyone’s busy but pushing 2 buttons is not a ridiculous procedure.
Reply
Old Oct 3, 2018 | 07:47 AM
  #4  
adburn's Avatar
Thread Starter
Newbie
 
Joined: Oct 2018
Posts: 3
Likes: 0
C350e
Okay, I guess ridiculous is a bit strong, but this wasn’t required before the car went into the dealer.

The charging flap is just like the petrol flap. How would you feel if you suddenly found that everytime you go to fill up you needed to lock and then unlock the car before you fill up. You don’t need to do this now so it shouldn’t suddenly become necessary after a trip to the dealers.

its even more annoying with the charging flap as we charge every night as opposed to every couple of weeks for the fuel tank.
Reply
Old Oct 4, 2018 | 07:19 PM
  #5  
JIMSHANN's Avatar
Member
 
Joined: Apr 2010
Posts: 100
Likes: 3
From: SYDNEY, AUSTRALIA
C350e with Comand, Vision Package and seat package, 2017 Mini Cooper S 7
C350e charging flap

I don't have that problem with my C350e.
If the car is unlocked, all I have to do is push the flap and it opens.
It only locks when I lock the car. (Don't know whether it locks when I drive away)
If I take the charger out of the plug and close the flap. whilst the car is locked, it will lock.
As mentioned, the car automatically unlocks when the driver's door is opened. This, also, unlocks the flap.

Last edited by JIMSHANN; Oct 4, 2018 at 07:29 PM. Reason: Addition of text.
Reply
Old Aug 9, 2021 | 05:24 AM
  #6  
Golfie's Avatar
Newbie
 
Joined: Aug 2021
Posts: 1
Likes: 0
C350E
charging Flap shut

Originally Posted by adburn
Hello I am new. I have a c350e that is 5 months old and the charging flap has started playing up. The car was in the dealer last week and they did lots of software updates. When I got home, I got out of the car as normal and went to open the charging flap. It wouldn’t open. I had to use the remote to lock the car, then unlock it and then I could open the charging flap.

its been doing that ever since. I have to get out of the car, lock it and unlock it before I can open the charging flap. I took it back to the dealer today who says this is 100% normal and is a safety feature to stop the flap opening when driving.

I feel like an idiot as I just said okay and drove home. But I never had to do this before last week. Yeah the car locks itself when I drive offf, but it used to unlock everything including the charging flap when I opened the drivers to get out. Now I have to do this ridiculous lock / unlock procedure to open the flap.

So is the dealer right? Or is he telling me porkies? Do you guys have to lock and unlock your cars to open the charging flap?

thanks.
Hi Adburn,
I experience the same trouble since yesterday. Has it been solved in your case and if so, how?
Thanks for your response.
Kind regards Ed
Reply
Old Sep 4, 2021 | 10:59 AM
  #7  
RA032924's Avatar
Banned
 
Joined: Jul 2007
Posts: 84
Likes: 9
From: Djibouti
I6 and V6 Diesels
I don’t have that issue, but would love to hear how this was resolved….god forbid the software update created this problem.
Reply
Old Sep 4, 2021 | 12:58 PM
  #8  
Holson's Avatar
MBWorld Fanatic!
20 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2003
Posts: 1,197
Likes: 75
From: USA
18 G550, 24 EQB3504M
I think mine does this. Not sure what the pre conditions are but I have had to lock and unlock. I just assumed it’s a feature
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 12:40 AM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE