New recall campaign - UPDATE POWERTRAIN CONTROL UNIT SOFTWARE

Jul 7, 2019 | 10:22 AM

DylanM

Thread Starter

Member

Joined: Dec 2018

Posts: 199

Likes: 31

C400

New recall campaign - UPDATE POWERTRAIN CONTROL UNIT SOFTWARE

Just noticed that this was also scheduled with the next Service B for my C400. Anyone have further info on what this addresses?

Repair Services:
Repair 0.2 - 5496131 2019030013 - 1809P54C74 (SAB) - UPDATE POWERTRAIN CONTROL UNIT SOFTWARE Service-Campaign

Manufacturer Update:
Mfr Campaign/Safety Recall Notice:C2019030013 -ManufacturerCampaignId:C2019030013 (SAB) - UPDATE POWERTRAIN CONTROL UNIT SOFTWARE

Jul 9, 2019 | 09:38 AM

Timlim

Newbie

Joined: Jan 2019

Posts: 8

Likes: 0

2015 c300

have you gotten the powertrain update yet? notice anything different?

Jul 9, 2019 | 10:32 AM

jlr82

Member

Joined: Dec 2014

Posts: 193

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2018 C300

The update just fixes an issue with the Service schedule indicating you need service sooner than you should. It doesn't provide any actual powertrain changes.

Jul 9, 2019 | 10:56 AM

Pope_RW

Junior Member

Joined: Mar 2019

Posts: 64

Likes: 15

C300

My 2016 C300 was in for a Service B today and they did a different Powertrain Module Update #2019030023

Jul 9, 2019 | 10:17 PM

DylanM

Thread Starter

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Joined: Dec 2018

Posts: 199

Likes: 31

C400

Quote:

Originally Posted by jlr82

The update just fixes an issue with the Service schedule indicating you need service sooner than you should. It doesn't provide any actual powertrain changes.

Where did you get that info JLR? I checked with the service tech and he mentioned something about driveability issues.

Jul 9, 2019 | 10:50 PM

Mikey53

MBWorld Fanatic!

Joined: Nov 2015

Posts: 1,193

Likes: 302

From: Oklahoma

2016 C300 4Matic traded in for a 2022 E450 Coupe

Quote:

Originally Posted by jlr82

The update just fixes an issue with the Service schedule indicating you need service sooner than you should. It doesn't provide any actual powertrain changes.

I was told the same thing when they did mine 2 weeks ago.

Jul 9, 2019 | 11:47 PM

DylanM

Thread Starter

Member

Joined: Dec 2018

Posts: 199

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C400

No wonder they were cagey about the answer...probably just wanted me in for an early Service B

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Jul 10, 2019 | 02:23 PM

Brittnie Jane

Member

Joined: Aug 2018

Posts: 153

Likes: 19

From: Louisiana

2019 C300 Coupe AMG Sport Package

So, there is actually two PTCU recalls?

Jul 10, 2019 | 02:27 PM

#10

jlr82

Member

Joined: Dec 2014

Posts: 193

Likes: 11

2018 C300

Quote:

Originally Posted by Brittnie Jane

So, there is actually two PTCU recalls?

Yes, the more dangerous/real of the two (engine could stall) only affecting 2019 models.

Jul 10, 2019 | 02:28 PM

#11

Rogue-CLK

Senior Member

Joined: Feb 2013

Posts: 302

Likes: 17

From: Canada

2016 C300 4Matic

I just brought mine for the recall, and waiting to pick it up, might take a few hrs, all covered obviously. Still not sure what it’s for but I’ll keep u guys updated

Jul 10, 2019 | 02:56 PM

#12

Brittnie Jane

Member

Joined: Aug 2018

Posts: 153

Likes: 19

From: Louisiana

2019 C300 Coupe AMG Sport Package

I just called my dealership and they said that my VIN is not under either recall.

Jul 11, 2019 | 08:48 PM

#13

CJG

Senior Member

Joined: Jul 2017

Posts: 337

Likes: 45

From: Seattle

2016 C300 4MATIC

Mine was updated while in the shop for rattles. Mine had three recalls/campaigns, but I don’t have the paperwork in front of me to detail what they were.