Hello everyone and thank you for your help in advance.
The attached image has my build, which was created a few weeks ago.
Please can you help me with a couple of questions?

1. This is a pinnacle build and Burmester is a must for me. The build doesn't list the DA6 sound package though. After some messages with my salesman, he told me not to worry about Burmester and that it will definitely be in the car. He explained that DX2 overrides DA6 and that is why DA6 is not showing up. I am not entirely sure about his explanation. Do you agree with my salesman? He is very nice and helpful, but I want to triple-check everything with your help. I suspect DA6 might not be showing up because of the chip shortage and my best route is to ask the salesman to please keep trying to add DA6 to the build as often as possible before the car gets produced. (Feel free to comment if you think the Burmester sound is not that much different from the standard sound and I should let this headache go...).
2. For those who own a C 2022 but did not get Burmester. Is the sound good? Have you had a chance to compare it to Burmester? If so, do you notice a big difference?
3. I also noticed a couple of dates at the bottom of the build, including "10/1D/2022" as the production date. Does this mean that the car is scheduled to be finished in October and probably be delivered to me around end-Oct / early-Nov?

 

your salesmen is correct, it overrides. that doesn't mean your car will have burmester. I don't think he can guarantee that.

 

I would assume that it doesn’t override - the build sheet shows parking assist and multimedia, which aren’t any different then the sound package in terms of showing up on a sticker/build sheet.

 

1. I'm sorry to say this but you might not have the burmester included in your build. I have my build sheet to compare.
2. I currently have a non burmester 2022 c300 and it sounds alright. Not terrible but I did hear the burmester dealer one and it definitely sounded way better and louder while providing more bass.
3. That's the build date I think but I doubt it will be on time. Everything is still delayed by a couple months including my build.

 

Exactly. This is my same logic. If the other packages are showing then why not the sound package? Is it a BIG coincidence that the missing package is the one having microchip problems?

What would you do in my situation? Am I just left without options? Do you know if Mercedes at the factory can/will proactively add Burmester in case a chip is available (given that they know I requested a Pinnacle)?

 

Not uncommon to see pinnacle trims without burmester because of the shortage.
​​​​​What you should do is contact your dealer again about it and show him the build sheet I linked above. The factory themselves can't add it at all and it will 100% not show up on the build. But if it's on the build sheet then you'll most likely get it but there's a small chance it might not even be on your car. The manufacturer doesn't really give a heads up about stuff missing on the car to the dealer and they get what they receive.

 

Yeah, I hear you. I already showed the dealer other builds (some with the package and some without it). But the response was still that the Pinnacle code gets the Burmester in the car...

Starting to realize that there is nothing I can do but wait and get used to the idea... unless you or others have more options? And thanks to everyone for their help, by the way, you are awesome!

 

So basically your dealer means that if you have an exclusive package you can't opt for burmester?

 

I will be blunt: your dealer is obviously clueless. No DA6 package, no Burmester. It’s as simple as that.

I just picked up my Pinnacle on Thursday—which I picked specifically because it was equipped with DA6. The sound system is fantastic, and a great improvement over my W205.

You need to search for vehicles that have already been built that have DA6 equipped. They built a batch of them with DA6 as part of launch. But you may have to work with another dealer, based on initial allocations.

 

No. They mean that the build has the DX2 Pinnacle Code on it and that this is enough for the car to get Burmester. I am insisting to them that DX2 is not enough, and that it still needs to show the DA6 code as well.

 

Gotcha. Yeah it has to have DA6 shown up.

 

My car was ordered with Burmester but delivered with the most basic music system. Having recently had the pleasure of hearing a C Class with Burmester I can say there is no comparison. The Burmester adds so much to the ownership experience that the basic system simply doesn't provide. I'm very unhappy I have to live with the basic music system until I order my next car a few years from now.

 

Thanks for the feedback. I drive a 2019 E300 with burmester and the sound is very nice. However, I have tested the 2022 C300 without burmester and the sound quality is VERY similar to my E class, it only lacks a little bit of bass. Having said that, I have not tested the burmester in the 2022 C300, and I feel that maybe I should never test it so that I don’t get disappointed if my car doesn’t get it. If I don’t know how the new burmester sounds, then I don’t know what I am missing.

 

I have had my 2022 c300 for a month and it has the DX2 which only includes the following:

Pinnacle Trim
■ 444 - Head-Up Display
■ U19 - Augmented Video for Navigation
■ All Advanced Trim Content
■ PBG - MB Navigation

There are only 2 codes (that I know of) that will get you the Burmester 3d sound system. Either the DX1 Exclusive Trim or the 810 Burmester 3D Option.

without that, you will have a vehicle that has 2 tweeters by the front windows, 2 mids by the front doors, and 2 mids by the rear doors. That’s it. Technically 6 speakers but the front is split between a high and a mid so it’s technically 1 speaker split into 2, but they call it 6 total.

Note that the speakers DO have the bermester logo on them. My thought is the difference lies in the amount of speakers. The bermester 3d has 15 speakers! It has the 6 (plus 2 tweeters in the back to match the front), 2 on the read deck where a sunshade would go, a center channel, a sub behind the screen, and then what they call 3d speakers to help with the 3d effect I suppose. Also has a 710 watt external amp.

As for the basic “bermester” system that I got, any type of bass sounds like someone flicking a piece of paper. It is embarrassing that they actually put that in the vehicle. I legit put on sports talk radio whenever anyone gets in the car because music sounds so awful.

That said, once I pry the wiring guide out of the trunk I will be ATTEMPTING to install a 1200 watt amp and 12” sub. I’m not planning on bumping down the street, but the soundproofing is so good in that car that I need some extra power to get through it, and it can always get turned down. I’ll start a thread once that gets started next week.

long story short, if you listen to music that has bass, I’d say wait until they get the chips in. I’m disappointed that I kept the date and sacrificed the sound.
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​​​​​​​I currently have a c class on order with burmester and I also love bass in my music. I tried the normal speakers on the c class and they weren't bad but they lacked a lot of bass and the speakers weren't loud enough. It's going to be built in August so I cross my fingers that it will have the system.

 

Is it going to be MY2023?

 

Yes

 

Looking to custom order my car in the next couple of months.
Is the sales associate at the dealer able to see if code DA6 is present on the build sheet before sending the order?
In that case I could instruct him to wait and try again a week/ two weeks later, making sure DA6 will be there.

 

I took the doors apart today on my 2022 c300 with Burmester basic (yes it’s technically Burmester but it sounds awful) and there are no tweeters! The door has the grill for the tweeter, but there is no speaker. The only speakers in the front are a single 4” mid in each door. I’m pulling the back off tomorrow but I feel like it’s going to be the same.

also talked to someone that said the shortage is due to the 3d sound chip. It allows you to control the sound a lot better than a standard eq so it doesn’t sound like it’s coming from the speakers but all around you. Sounds great, worth the upgrade. Don’t get the basic system and make sure it says 3D

 

I have placed an order for W206 2023 and will not be closing the deal without a the 3D Burmester system. Yes, sound quality is that big of a deal to me.

Were you able to get any discounts since you did not get what is supposed to be part of the pinnacle trim?