Burmester Speaker Cover
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Newbie
Joined: Jun 2023
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Shopping C300
Burmester Speaker Cover
I have been looking for the right C300 and found one. One of the things that was noticed when inspecting the car was that the driver's door lacked the silver Burmester speaker cover while the others had it.
They are going to fix it before I take delivery, but my concern is that if the wrong speaker cover assembly was installed at the factory, what are the chances that the incorrect speaker was placed in the door as well?
I don't even know how something like this happens and passes QA at the factory. There was also a rubber rear door seal that appeared to be incorrect that is also being resolved..
I'm new to the brand and figured this group was the best one to bounce this off of.
Thanks in Advance,
Dave
They are going to fix it before I take delivery, but my concern is that if the wrong speaker cover assembly was installed at the factory, what are the chances that the incorrect speaker was placed in the door as well?
I don't even know how something like this happens and passes QA at the factory. There was also a rubber rear door seal that appeared to be incorrect that is also being resolved..
I'm new to the brand and figured this group was the best one to bounce this off of.
Thanks in Advance,
Dave
Member
Joined: Jan 2022
Posts: 142
Likes: 21
C300
I have been looking for the right C300 and found one. One of the things that was noticed when inspecting the car was that the driver's door lacked the silver Burmester speaker cover while the others had it.
They are going to fix it before I take delivery, but my concern is that if the wrong speaker cover assembly was installed at the factory, what are the chances that the incorrect speaker was placed in the door as well?
I don't even know how something like this happens and passes QA at the factory. There was also a rubber rear door seal that appeared to be incorrect that is also being resolved..
I'm new to the brand and figured this group was the best one to bounce this off of.
Thanks in Advance,
Dave
They are going to fix it before I take delivery, but my concern is that if the wrong speaker cover assembly was installed at the factory, what are the chances that the incorrect speaker was placed in the door as well?
I don't even know how something like this happens and passes QA at the factory. There was also a rubber rear door seal that appeared to be incorrect that is also being resolved..
I'm new to the brand and figured this group was the best one to bounce this off of.
Thanks in Advance,
Dave
No burmester speaker cover most likely means no burmester at all. Which includes different speakers and no AMP. Confirm with your dealer that burmester is actually in the car or check up your vin on MB.vin. I’ll be surprised if they can’t get burmester on your car, imo the stock system sounds like crap.
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Joined: Jun 2023
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Shopping C300
No burmester speaker cover most likely means no burmester at all. Which includes different speakers and no AMP. Confirm with your dealer that burmester is actually in the car or check up your vin on MB.vin. I’ll be surprised if they can’t get burmester on your car, imo the stock system sounds like crap.
Agreed about the stock system. The build sheet definitely has it, the other three doors have the Burmester speakers and the MBUX shows the Burmester. It appears to be just the drivers door that has the wrong speaker cover assembly (and most likely the wrong speaker in my opinion).
Member
Joined: Jan 2022
Posts: 142
Likes: 21
C300
Thanks for the response.
Agreed about the stock system. The build sheet definitely has it, the other three doors have the Burmester speakers and the MBUX shows the Burmester. It appears to be just the drivers door that has the wrong speaker cover assembly (and most likely the wrong speaker in my opinion).
Agreed about the stock system. The build sheet definitely has it, the other three doors have the Burmester speakers and the MBUX shows the Burmester. It appears to be just the drivers door that has the wrong speaker cover assembly (and most likely the wrong speaker in my opinion).
Thread Starter
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Shopping C300
I didn't doubt they would take care of it, just pretty shocked that it even happened in the first place.
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2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
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1986 Light Ivory R107 560SL & 2024 W206 Starling Blue C300 4MATIC AMG-Line, Exclusive Trim
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last but not least wrong exhaust tips (63 and 53 exhaust tips simultaneously) https://mbworld.org/forums/gle-class...ml#post8772772
Super Member
Joined: Jan 2018
Posts: 527
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From: SoCal, Cannes France
1986 Light Ivory R107 560SL & 2024 W206 Starling Blue C300 4MATIC AMG-Line, Exclusive Trim
We are not done: https://mbworld.org/forums/gle-class...y-control.html
last but not least wrong exhaust tips (63 and 53 exhaust tips simultaneously) https://mbworld.org/forums/gle-class...ml#post8772772
last but not least wrong exhaust tips (63 and 53 exhaust tips simultaneously) https://mbworld.org/forums/gle-class...ml#post8772772
How the greats have fallen. Oh well
MBWorld God!
Joined: Dec 2019
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MBWorld God!
Joined: Dec 2019
Posts: 32,336
Likes: 6,315
Thread Starter
Newbie
Joined: Jun 2023
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Shopping C300
I'm back with an update on this. I think I found the factory car they put all the spare parts on.
Delivery day was a long day... (4+ hours at the dealer) issues calibrating "sensors" and unexpected large software updates required. The dealership was willing to do delivery at my home 1.5 hours away the next day, but I chose to wait. I drive home and an hour later, "Parktronic inoperable".
In addition, the audio system started making rattling noises. I call the dealer, they come drop off a loaner and pick up the car. They had it a week... bad subwoofer, broken mounting bracket for a module in the footwell, bad sensor module for the front-end sensors. Needed full sw updates again on the modules. New codes every time they update the modules.
I go pick up the car this evening... 3 hours later, parktronic operative. And to boot, it's developing a quiet rattle in the dash when going over uneven road.
The dealer has really gone out of the way trying to make this right, but I think I just got the spare parts car assembled on a Friday when QC was on vacation. I'm convinced it will never be quite right. And I'm pissed.
Delivery day was a long day... (4+ hours at the dealer) issues calibrating "sensors" and unexpected large software updates required. The dealership was willing to do delivery at my home 1.5 hours away the next day, but I chose to wait. I drive home and an hour later, "Parktronic inoperable".
In addition, the audio system started making rattling noises. I call the dealer, they come drop off a loaner and pick up the car. They had it a week... bad subwoofer, broken mounting bracket for a module in the footwell, bad sensor module for the front-end sensors. Needed full sw updates again on the modules. New codes every time they update the modules.
I go pick up the car this evening... 3 hours later, parktronic operative. And to boot, it's developing a quiet rattle in the dash when going over uneven road.
The dealer has really gone out of the way trying to make this right, but I think I just got the spare parts car assembled on a Friday when QC was on vacation. I'm convinced it will never be quite right. And I'm pissed.
MBWorld God!
Joined: Dec 2019
Posts: 32,336
Likes: 6,315
I'm back with an update on this. I think I found the factory car they put all the spare parts on.
Delivery day was a long day... (4+ hours at the dealer) issues calibrating "sensors" and unexpected large software updates required. The dealership was willing to do delivery at my home 1.5 hours away the next day, but I chose to wait. I drive home and an hour later, "Parktronic inoperable".
In addition, the audio system started making rattling noises. I call the dealer, they come drop off a loaner and pick up the car. They had it a week... bad subwoofer, broken mounting bracket for a module in the footwell, bad sensor module for the front-end sensors. Needed full sw updates again on the modules. New codes every time they update the modules.
I go pick up the car this evening... 3 hours later, parktronic operative. And to boot, it's developing a quiet rattle in the dash when going over uneven road.
The dealer has really gone out of the way trying to make this right, but I think I just got the spare parts car assembled on a Friday when QC was on vacation. I'm convinced it will never be quite right. And I'm pissed.
Delivery day was a long day... (4+ hours at the dealer) issues calibrating "sensors" and unexpected large software updates required. The dealership was willing to do delivery at my home 1.5 hours away the next day, but I chose to wait. I drive home and an hour later, "Parktronic inoperable".
In addition, the audio system started making rattling noises. I call the dealer, they come drop off a loaner and pick up the car. They had it a week... bad subwoofer, broken mounting bracket for a module in the footwell, bad sensor module for the front-end sensors. Needed full sw updates again on the modules. New codes every time they update the modules.
I go pick up the car this evening... 3 hours later, parktronic operative. And to boot, it's developing a quiet rattle in the dash when going over uneven road.
The dealer has really gone out of the way trying to make this right, but I think I just got the spare parts car assembled on a Friday when QC was on vacation. I'm convinced it will never be quite right. And I'm pissed.
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Newbie
Joined: Jun 2023
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Shopping C300
We'll see what happens. I'm hopeful the dealer is being genuine. Only time will tell.
All the problems aside, I love the vehicle.
Super Member
Joined: Jan 2018
Posts: 527
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From: SoCal, Cannes France
1986 Light Ivory R107 560SL & 2024 W206 Starling Blue C300 4MATIC AMG-Line, Exclusive Trim
Spoke to the dealer today, they are going to engage mb and resolve the issue with them. If it continues to be a problem, they'll take the necessary steps to resolve it one way or another.
We'll see what happens. I'm hopeful the dealer is being genuine. Only time will tell.
All the problems aside, I love the vehicle.
We'll see what happens. I'm hopeful the dealer is being genuine. Only time will tell.
All the problems aside, I love the vehicle.
I had a lemon W205 that felt like it would vibrate itself to bits. Dealer couldn’t solve it so instead of offering to help, they refused to work on it and actually banned the car from having any warranty work related to the drivetrain at their establishment. I sent a nicely worded email to MBUSA explaining how unacceptable it was and demanded they buy back the car and voila! They bought it back! I came back many years later for another W205 (I couldn’t help myself I LOVE the car) and it has also been another dumpster fire. Thinking of moving on from the brand I so dearly love.
MBWorld God!
Joined: Dec 2019
Posts: 32,336
Likes: 6,315
Spoke to the dealer today, they are going to engage mb and resolve the issue with them. If it continues to be a problem, they'll take the necessary steps to resolve it one way or another.
We'll see what happens. I'm hopeful the dealer is being genuine. Only time will tell.
All the problems aside, I love the vehicle.
We'll see what happens. I'm hopeful the dealer is being genuine. Only time will tell.
All the problems aside, I love the vehicle.
MBWorld God!
Joined: Dec 2019
Posts: 32,336
Likes: 6,315
If they don’t get it right this time I think you should send a nicely worded letter to MBUSA demanding a buy back or at least allow you to swap it out for a comparable car. You have been going out of your way enough for them. This is unacceptable on their part but is something we’ve come to expect from modern MB. It’s time to let them know that this is unacceptable. You bought a Mercedes-Benz, you should expect the best or nothing! (At least your dealer reflects that in their intentions to make it right, but sometimes enough is enough)
I had a lemon W205 that felt like it would vibrate itself to bits. Dealer couldn’t solve it so instead of offering to help, they refused to work on it and actually banned the car from having any warranty work related to the drivetrain at their establishment. I sent a nicely worded email to MBUSA explaining how unacceptable it was and demanded they buy back the car and voila! They bought it back! I came back many years later for another W205 (I couldn’t help myself I LOVE the car) and it has also been another dumpster fire. Thinking of moving on from the brand I so dearly love.
I had a lemon W205 that felt like it would vibrate itself to bits. Dealer couldn’t solve it so instead of offering to help, they refused to work on it and actually banned the car from having any warranty work related to the drivetrain at their establishment. I sent a nicely worded email to MBUSA explaining how unacceptable it was and demanded they buy back the car and voila! They bought it back! I came back many years later for another W205 (I couldn’t help myself I LOVE the car) and it has also been another dumpster fire. Thinking of moving on from the brand I so dearly love.
Thread Starter
Newbie
Joined: Jun 2023
Posts: 7
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Shopping C300
If they don’t get it right this time I think you should send a nicely worded letter to MBUSA demanding a buy back or at least allow you to swap it out for a comparable car. You have been going out of your way enough for them. This is unacceptable on their part but is something we’ve come to expect from modern MB. It’s time to let them know that this is unacceptable. You bought a Mercedes-Benz, you should expect the best or nothing! (At least your dealer reflects that in their intentions to make it right, but sometimes enough is enough)
I had a lemon W205 that felt like it would vibrate itself to bits. Dealer couldn’t solve it so instead of offering to help, they refused to work on it and actually banned the car from having any warranty work related to the drivetrain at their establishment. I sent a nicely worded email to MBUSA explaining how unacceptable it was and demanded they buy back the car and voila! They bought it back! I came back many years later for another W205 (I couldn’t help myself I LOVE the car) and it has also been another dumpster fire. Thinking of moving on from the brand I so dearly love.
I had a lemon W205 that felt like it would vibrate itself to bits. Dealer couldn’t solve it so instead of offering to help, they refused to work on it and actually banned the car from having any warranty work related to the drivetrain at their establishment. I sent a nicely worded email to MBUSA explaining how unacceptable it was and demanded they buy back the car and voila! They bought it back! I came back many years later for another W205 (I couldn’t help myself I LOVE the car) and it has also been another dumpster fire. Thinking of moving on from the brand I so dearly love.
Super Member
Joined: Jan 2018
Posts: 527
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From: SoCal, Cannes France
1986 Light Ivory R107 560SL & 2024 W206 Starling Blue C300 4MATIC AMG-Line, Exclusive Trim
Glad to hear they are so willing to work with you! I just sent you a response PM. I forgot mention that when contacting MBUSA for a buy back, it will usually take them about 6 weeks to respond with a full outcome. I would expect it to be quicker if you and the dealer are working together to get a response from MBUSA.
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Not all dealerships are created equal I guess, oh well.
