C32 AMG, C55 AMG (W203) 2001 - 2007

so misleading!!!

Old Jul 20, 2007 | 04:25 PM
  #1  
irvinec32's Avatar
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2002 silver c32
so misleading!!!

so i took my c32 in for an oil change. dealer wants about $100 to change the oil. found a place that looked like a great deal.

http://www.beemerbenz.com/

TO INTRODUCE OURSELVES TO OUR NEW CUSTOMERS!
FREE Mobil 1 Fully Synthetic Oil
$55.00 Plus $3.00 Disposal Fee & Tax Includes:
OEM Filter, Up To 8Qts. Free Oil.
Top off Fluid Levels, Reset Service Indicators, Visual Safety Inspection.
Extra Cost for M3,M5, S Class and Polyester oil filters .



doesn't that sound like they want $55 for an oil change with no extra charge for mobil 1?

well..... so he rings me up and it is close to $80? i asked, "what about the special?"

he says, "yes, you get a $55 discount for free oil."

huh? you mean they would normally charge $135 when the dealer charges $100?

SO MISLEADING. i'm glad i only changed the oil, because i don't feel like i can trust anyone that does business like that!
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Old Jul 20, 2007 | 05:04 PM
  #2  
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I would be a little pissed too.. That ad clearly reads $55 + 3 disposal. I am actually surprised that its only $100 at the dealer, I would think it would be more..
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Old Jul 20, 2007 | 05:11 PM
  #3  
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one place i do oil change at in Rowland is only $65-70 and that's including mobil 1 0w-40 and the oem MB filter.
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Old Jul 20, 2007 | 06:05 PM
  #4  
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Most companies in the service industry are in business to rip people off. Nothing is ever discounted and those coupons always have some catch or exclusion that just happens to cover the vehicle you are driving. Thank god I know how to do everything myself from working on cars to plumbing, electrical.

I get calls all the time from people that say I won some trip or prize. First thing I tell them is I am not interested and to give the prize to someone else. They sound so shocked when I tell them that, like I am the first guy to reject their scam. You know damn well the prize is not free
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Old Jul 20, 2007 | 07:38 PM
  #5  
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02 C32 AMG sold!
Didn't they make you sign a estimate sheet before working on
your car?
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Old Jul 20, 2007 | 07:45 PM
  #6  
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2002 C32 ///AMG
I've got my Panzerwagon at the dealer right now doing a change -- $100.00. I figure its worth having it on record that the oil has been changed regularily.

Frank what's the shop you use in Rowland Heights for future reference. I figure if you use them that can't be all that bad. Thanks in advance....
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Old Jul 20, 2007 | 08:00 PM
  #7  
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C32 '02 silver 70K
$65-70 Oil change??

Including filter? MB charges me more for 9 quarts and the filter. You know the saying, if it's.....

Is it a MB dealership? If not, you may want to watch them VERY CLOSELY; I would! But if true, they may count on "real work" to be done at some future time.
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Old Jul 20, 2007 | 08:02 PM
  #8  
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2002 silver c32
Originally Posted by neihouma
Didn't they make you sign a estimate sheet before working on
your car?
no, i just said i wanted the special on the oil change and that i would wait for it.

he wrote it up when they pulled up my car. i'm sure he knows people would walk out if he tried the switch before hand.
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Old Jul 22, 2007 | 12:39 PM
  #9  
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2002 C32 ///AMG
Originally Posted by uweb
Including filter? MB charges me more for 9 quarts and the filter. You know the saying, if it's.....

Is it a MB dealership? If not, you may want to watch them VERY CLOSELY; I would! But if true, they may count on "real work" to be done at some future time.
Yes, Caliber. I specifically asked "and fitler too correct?" Reply was "absolutely".
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Old Jul 22, 2007 | 01:01 PM
  #10  
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Very misleading.. $55 for oil change and when its time to pay its a different price..!!! wow..
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Old Jul 22, 2007 | 01:15 PM
  #11  
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if you paid with credit card just cancel your charge. i would.
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Old Jul 22, 2007 | 01:33 PM
  #12  
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02 C32 AMG sold!
Originally Posted by irvinec32
no, i just said i wanted the special on the oil change and that i would wait for it.

he wrote it up when they pulled up my car. i'm sure he knows people would walk out if he tried the switch before hand.
And that's where they knew they could screw you, because you
didn't know what was the cost of the service, you assumed it
was $55 + $3 + tax. In their defense.

In your defense you could've gotten your keys & walked away
if they were stupid enough to hand you over the keys. Who
authorized them to work on your car?... It was a courtesy
oil change... I didn't sign any estimate sheet that I was going
to be charged this XXX.XX amount... get the idea?

On a side note:

8-9 quarts of oil = 8-9 X $6.50 =$52.00 to $58.50
Oil filter = $5 to $10
Labor = myself
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Old Jul 22, 2007 | 02:11 PM
  #13  
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C32 '02 silver 70K
Oil filter for $5 to $10 - where?

you say:
8-9 quarts of oil = 8-9 X $6.50 =$52.00 to $58.50
Oil filter = $5 to $10

- Oil $6.50/qt that's about right
- filter was $12 in 2002 - now I pay more than $20 (MB); where can you get a filter for $5?
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Old Jul 22, 2007 | 02:24 PM
  #14  
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02 C32 AMG sold!
Originally Posted by uweb
you say:
8-9 quarts of oil = 8-9 X $6.50 =$52.00 to $58.50
Oil filter = $5 to $10

- Oil $6.50/qt that's about right
- filter was $12 in 2002 - now I pay more than $20 (MB); where can you get a filter for $5?
http://cgi.ebay.com/ebaymotors/Merce...spagenameZWDVW

Those are the same filters I used when I was working in a
independent BMW / MB / Volvo dealer.

Also use those same filter make on my M3 Turbo.
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Old Jul 22, 2007 | 07:57 PM
  #15  
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2002 silver c32
Originally Posted by itsmeek
if you paid with credit card just cancel your charge. i would.
don't get me wrong, i would not classify this as getting "screwed." the final price was still better than what the dealer would have charged. it is more on the "annoyed"and "can't trust you," level. it's the type of practice that makes you wonder if they even changed the filter on your car or really put in mobil 1.

but heck for only $20 more, i can trust the dealer to do an honest oil change.
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Old Jul 22, 2007 | 10:25 PM
  #16  
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Originally Posted by neihouma
...Those are the same filters I used when I was working in a independent...
With all due respect for your experience gained while employed as a technician, those in the link you provided are not the Mercedes-Benz required fleece filters for their late-model vehicles subject to FSS. The proper filter is available for ~$15.
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Old Jul 23, 2007 | 12:38 AM
  #17  
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02 C32 AMG sold!
Originally Posted by splinter
With all due respect for your experience gained while employed as a technician, those in the link you provided are not the Mercedes-Benz required fleece filters for their late-model vehicles subject to FSS. The proper filter is available for ~$15.
Understood, same with the oil that Mobil One makes, some
passes some doesn't. But been using it for the past year and
nothing wrong (yet?).
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Old Jul 23, 2007 | 10:09 AM
  #18  
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so everyone above just skips service A and B? You guys change your own oil whenever the service screen pops up? anyhting else is changed in those services? I just had service B done for $450... if it was just an oil change then I will start doing it myself, WTF!!!!
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Old Jul 23, 2007 | 10:51 AM
  #19  
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Originally Posted by STLTH_AMG
so everyone above just skips service A and B? You guys change your own oil whenever the service screen pops up? anyhting else is changed in those services? I just had service B done for $450... if it was just an oil change then I will start doing it myself, WTF!!!!

This weekend I "did" my own Service A. Someone posted a link to a PDF file that contains the work-order for a W203 Service A. For the most part, it's inspections, plus tire rotation and oil change. Silly to pay a dealer for that.

In addition to A and B, there are additional jobs required at mileage intervals. Some are beyond my abilities and/or patience (e.g. plug changes at 100K).
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Old Jul 23, 2007 | 11:15 AM
  #20  
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C32 '02 silver 70K
not a bright idea

Neihouma states:
"I am selling a lot of 4 new Mahle (Knecht), Mann, or Hengst original equipment oil filters". Good for you. Your statement could cost someone lots of money.

Mahle makes racing car pistons and other items which have their established spot in the industry. I am not knocking the products you sell - just don't imply you know what you are talking about.

To buy anything other then a filter from MB for certain vehicles to save a dollar or two will make you (seller) a few bucks, but it has absolutely NOTHING (zero) to do with what a SERIOUS person should even consider; it is absolutely foolish to skimp here. Oil and filters are inexpensive and to use compliant materials is MANDATORY - especially, if you don't have a lot of cash.... to fix things.
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Old Jul 23, 2007 | 11:34 AM
  #21  
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Originally Posted by uweb
Neihouma states:
"I am selling a lot of 4 new Mahle (Knecht), Mann, or Hengst original equipment oil filters". Good for you. Your statement could cost someone lots of money.

Mahle makes racing car pistons and other items which have their established spot in the industry. I am not knocking the products you sell - just don't imply you know what you are talking about.

To buy anything other then a filter from MB for certain vehicles to save a dollar or two will make you (seller) a few bucks, but it has absolutely NOTHING (zero) to do with what a SERIOUS person should even consider; it is absolutely foolish to skimp here. Oil and filters are inexpensive and to use compliant materials is MANDATORY - especially, if you don't have a lot of cash.... to fix things.

No - he states
"Those are the same filters I used when I was working in a
independent BMW / MB / Volvo dealer."

Notice the past tense. I can testify that he no longer works there and does not sell any automotive parts on e-bay. He now manages his family's restaurant - but learned a lot while working in the industry. Doesn't mean he knows everything (don't think anybody on this board does!). But don't make it sound like he's pushing his stuff.
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Old Jul 23, 2007 | 01:37 PM
  #22  
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02 C32 AMG sold!
Originally Posted by dkflipse
No - he states
"Those are the same filters I used when I was working in a
independent BMW / MB / Volvo dealer."

Notice the past tense. I can testify that he no longer works there and does not sell any automotive parts on e-bay. He now manages his family's restaurant - but learned a lot while working in the industry. Doesn't mean he knows everything (don't think anybody on this board does!). But don't make it sound like he's pushing his stuff.
Thanks Donn, you took the words right out of my mouth. If
you ever need anything done to your C32 or like a Check
Engine light comes on, you can always call me or go to my
restaurant.
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Old Jul 23, 2007 | 09:00 PM
  #23  
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02 C32 AMG sold!
Speaking of oil filters, anyone got a chance to use K&N's new oil filter for MB?

http://www.knfilters.com/news/news.aspx?ID=793
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