Mikegpr03

Has this happened to anyone with they'er cars. My tilt is not going up or down. You can hear the motor turning but no movement. I can still extend or retract the stearing wheel but not up or down. Can anyone please shed some light into this.

nick 55

There is a little white rubber coupling that broke. It can be replaced, just a little difficult to do. Part is no more than 15-20 bucks.
Nick

SLR199

This is correct. Its in the shape of an hourglass. Not so much difficult to do, you need to take apart just about the entire interior (sans pass. side stuff of course).

Mikegpr03

Thanks Guys! but what part do I nee to take apart?? which intirior pieces?
stearing wheel? or the black plastic under? if so how
thank you so much

moosejaw

I guess it's time to kiss and make up with your local stealership eh mike?

Mikegpr03

Well I really hate to bring it in to them.

Lagunatic

This exact same problem just started happening for me a couple weeks ago. I have an appointment with the dealership on Friday to get it fixed (still under warranty). Will post details and part numbers after work is done.

SLR199

Well, Essentially, its just removing the panel beneath. But it is much more involved than your thinking. First, youll need to remove the center console, then the center vents, then the center trim panel, then radio. Then you can take out the three t-20's holding in that panel under the steering wheel. (not to mention the lower encap panel below that, along with corresponding items attached to it.) Then, youll need to pull the steering wheel, steering colum module, and instrument cluster. Then, you can access the two 13mm bolts to the colum, then drop the colum down a little bit, replace that piece, and reverse everything you just did. If you would like me to go further in depth, shoot me a PM. It may take a few hours for me to give you a full write up. I would recomend you take it in to the dealer.

nick 55

Actually, if you take the black under dash panel out, you can reach up and remove the broken pieces and CAREFULLY bend the new piece in a V and kind of work it on to the two shafts. I have done it several times at work.

Lagunatic

Just got my car back from the dealer to get this very problem fixed.

Here is the info from my service ticket:

========

Steering Wheel Inoperable - Stuck and will not go up/down
Cause: 46295067

467704 Steering Column with Shaft - Electric Adjustable, R & R
26 WMBS

467741 Adjustable Steering Column W. Shaft, D & A / Repl. Parts (Column with shaft removed)
26 WMBS

1 203-462-06-78 Coupling Col

========

I think 1 203-462-06-78 is the part number for the coupling that needed replacement.

Since my C32 was still under warranty the repairs did not cost anything.

Taximan1

Just had to have this done UGH!!!!

My Dealership charged me $540 Labor, and $4.31 for the part... Lucky for me I had extended warranty. But does this seem high? Is it really that much labor..??

Mine is an E55, but Same part# listed above. Found this thread through google / part number..

thanks guys

60n5pt1

Think you can be a little bit more specific as to reaching up and removing the broken part? Perhaps pics?
Thanks,

gmakona

Hi,

I have 2005 c240, and I has the same troubles(the tilt steering wheel halt "up & down").

Today I brought back from the dealer.....the total repair cost was $1051.01(a part, the labor, etc).

A part was 203-462-06-78 A Coupling Col($9.03)
Labor was $946.53(7 & 1/2 hours).....$125 per hour in Kailua-Kona, Hawaii.
Pay Shop Charge For Repair Order was $27.88

I believe that the part is not high at all.....the labor is very expensive!

But at least they fixed it and I feel good about.

AMGC43C55

it is not that hard to do it takes about 15 min but you need to have small hands.

Panzerknacker

Would like very much to see a how-to on this as well. Mine is broke and no way im paying the insane amount of labor to get it fixed.

MountainStone

Pics would be great but I would settle for a description of which panel to remove and how, and any other tips on the R&R of the part. I think I'll buy two of them in case I break one and give this a try if I can get some direction on where to begin (pretty please!).

Basa

This is probably the clearest thread I have found in talking about this problem - which BTW seems to be common.

Can anyone please share clear instructions for removing the parts for accessing this gear / "coupling column". I am interested in what to remove and how to remove it.

About Nick's and AMGC's comments: Can you please describe when you reach in (without opening all the other parts), a few things such as:
. how far do you have to go from the opening before reaching this part,
. which side of the steering column to feel for it,
. once you have grabbed it how do you remove it (i.e. pulling it straight
out, or vertically, or squeezing from the two ends, or bending from the
middle, ...),
. whether to worry about "knocking" some other component out of position
while trying to pull out / install this coupling column
. etc.

Even 2-3 pictures would help much too, particularly of where to reach in from, pointing to the approx location of this part (from behind the steering column cover), ...

If you would care, any one w/ any info please PM me too.

Thank You,