C32 AMG, C55 AMG (W203) 2001 - 2007

ERICK FROM LET

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Old 09-25-2008, 10:00 PM
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I see no pending orders from May in the order system.

I have not gotten any emails that I have not replied to.

My phone rings off the hook, but I answer it when I can....and I do return messages.

What did you order and what was the order number?

Please email me at sales@letmotorsports.com with all the info I need to help you.
Old 09-25-2008, 10:08 PM
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E63 W211 08, C32 W203 02
Exclamation

Originally Posted by AMG-Jerry
I see no pending orders from May in the order system.

I have not gotten any emails that I have not replied to.

My phone rings off the hook, but I answer it when I can....and I do return messages.

What did you order and what was the order number?

Please email me at sales@letmotorsports.com with all the info I need to help you.
i purchased a set of c32 wires with ERICK and two of those wires are defective. i sent them back almost 2-3 months ago. i still haven't gotten them back. i exchanged many e-mail with erick already. just ask Erick and he will know what is going on.
Old 09-25-2008, 10:20 PM
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Originally Posted by gtr886
i purchased a set of c32 wires with ERICK and two of those wires are defective. i sent them back almost 2-3 months ago. i still haven't gotten them back. i exchanged many e-mail with erick already. just ask Erick and he will know what is going on.

Well, LET is currently being purchased by myself and another local member, Wayne. Considering Erick will not the owner of LET any longer, I need this info in order to help.

LET will be ran from Chicago, in our new office, with a dedicated support staff.

Things are changing...
Old 09-25-2008, 10:39 PM
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E63 W211 08, C32 W203 02
Exclamation

Originally Posted by AMG-Jerry
Well, LET is currently being purchased by myself and another local member, Wayne. Considering Erick will not the owner of LET any longer, I need this info in order to help.

LET will be ran from Chicago, in our new office, with a dedicated support staff.

Things are changing...
Please get in touch with Erick or send the replacement wires to me. i have been waiting for 3 months for this order already. He only responds to my e-mail when i say i would file a credit dispute. what in earth is going on?
Old 09-25-2008, 11:55 PM
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Originally Posted by gtr886
Please get in touch with Erick or send the replacement wires to me. i have been waiting for 3 months for this order already. He only responds to my e-mail when i say i would file a credit dispute. what in earth is going on?
He sent me the wrong sized pulley and claimed to send me spacers which he did not. No response from the guy in over a month. I understand the hurricane problem, but I was supposed to get all of my items back in early July.

Sent Jerry an email, I hope my experience with him is different.
Old 09-26-2008, 12:37 AM
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Originally Posted by AMG-Jerry
Well, LET is currently being purchased by myself and another local member, Wayne. Considering Erick will not the owner of LET any longer, I need this info in order to help.

LET will be ran from Chicago, in our new office, with a dedicated support staff.

Things are changing...
Old 09-26-2008, 12:45 AM
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Originally Posted by AMG-Jerry
Well, LET is currently being purchased by myself and another local member, Wayne. Considering Erick will not the owner of LET any longer, I need this info in order to help.

LET will be ran from Chicago, in our new office, with a dedicated support staff.

Things are changing...
Jerry you being a full time Dad among other things I want to say any help I can offer just ask. I am here for you guys. God loves you!
Old 09-26-2008, 02:40 AM
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mails

Originally Posted by AMG-Jerry
Well, LET is currently being purchased by myself and another local member, Wayne. Considering Erick will not the owner of LET any longer, I need this info in order to help.

LET will be ran from Chicago, in our new office, with a dedicated support staff.

Things are changing...
Mail sent..

Thanx Jake for the mail address

Cant wait for my C32 stuff...
Old 09-26-2008, 07:12 AM
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Originally Posted by AMG-Jerry
Well, LET is currently being purchased by myself and another local member, Wayne. Considering Erick will not the owner of LET any longer, I need this info in order to help.

LET will be ran from Chicago, in our new office, with a dedicated support staff.

Things are changing...
so does this mean LET's recovered from the storms and is fully shipping now? i might order a heat exchanger later in month if we do our tech day..
Old 09-26-2008, 09:46 AM
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Guys if I need to drive to Houston to pick up items I will. Just give me some gas money and I'll do it. I live in Austin.
Old 09-26-2008, 10:58 AM
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Originally Posted by TemjinX2
so does this mean LET's recovered from the storms and is fully shipping now? i might order a heat exchanger later in month if we do our tech day..
No, I'm going to put orders on hold until we get the company moved up to Chicago. I don't want anything to get mixed up during the process.

All current orders will be handled accordingly.
Old 09-26-2008, 11:58 AM
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I trust Jerry and he does keep his promises. I think by the time Jerry takes the full ownership of LET, things will be faster than his C32.

I did have problems receiving LET parts in the past, but I am still a happy customer of LET.
Old 09-26-2008, 12:10 PM
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Originally Posted by AMG-Jerry
Well, LET is currently being purchased by myself and another local member, Wayne. Considering Erick will not the owner of LET any longer, I need this info in order to help.

LET will be ran from Chicago, in our new office, with a dedicated support staff.

Things are changing...
Jerry,

I wish you all the best as you transition the company to Chicago, under the guidence of yourself and Wayne.

I am curious though. Does this spell the end of the C32TT project? Will Erick still be doing R&D with you?

Thanks for your service to us and our beloved cars.
Old 09-26-2008, 12:26 PM
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Jerry

Jerry has gotten back to me and we are busy finalising the order..

So big thumbs up to Jerry
Old 09-26-2008, 01:34 PM
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Originally Posted by ScottW911
Jerry,

I wish you all the best as you transition the company to Chicago, under the guidence of yourself and Wayne.

I am curious though. Does this spell the end of the C32TT project? Will Erick still be doing R&D with you?

Thanks for your service to us and our beloved cars.
+1
Old 09-26-2008, 01:59 PM
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That is exciting news! I wish Jerry and Wayne the best of luck in this endeavour. Jerry has been extremely helpful!
Old 09-26-2008, 03:09 PM
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Which alias is Wayne?
Originally Posted by BLKFIN
That is exciting news! I wish Jerry and Wayne the best of luck in this endeavour. Jerry has been extremely helpful!
Old 09-26-2008, 04:06 PM
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Originally Posted by mdncn2762
Which alias is Wayne?
I'm thinking this is the very same Wayne that goes by ChicagoX.
Old 09-26-2008, 04:24 PM
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Originally Posted by ScottW911
I'm thinking this is the very same Wayne that goes by ChicagoX.
You would be correct.
Old 09-26-2008, 05:30 PM
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oooooh yea....Thanks
Originally Posted by ScottW911
I'm thinking this is the very same Wayne that goes by ChicagoX.
Old 09-26-2008, 05:31 PM
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Originally Posted by AMG-Jerry
Well, LET is currently being purchased by myself and another local member, Wayne. Considering Erick will not the owner of LET any longer, I need this info in order to help.

LET will be ran from Chicago, in our new office, with a dedicated support staff.

Things are changing...
Personally, I've received stellar customer service from both Jerry and Erick, pre and post-sale for anything/everything. In my experience, they're both guys that'll give you the shirt off their back, and then offer to tailor it for you too if you need. While I don't know Wayne (ChicagoX), I have followed some of his posts/threads, and he seems to be an intelligent, dedicated AMG gearhead... which gets a big two-thumbs-up in my book.

While the rationale for the new change may not be for public consumption, I at least hope the split is occurring on mutually agreeable terms - best of luck to you both; I'm sure I'll be talking to you before long anyway
Old 09-26-2008, 07:27 PM
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The guys at LET are good people and I'm sure they will get back to you soon. Try to sit tight for now and may the force be with you.

-Aaron
Old 09-26-2008, 08:29 PM
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Originally Posted by AMG-Jerry
No, I'm going to put orders on hold until we get the company moved up to Chicago. I don't want anything to get mixed up during the process.

All current orders will be handled accordingly.
thanks for clearing that up...please let me know when everything gets settled.
Old 09-27-2008, 12:45 AM
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Originally Posted by gtr886
Please get in touch with Erick or send the replacement wires to me. i have been waiting for 3 months for this order already. He only responds to my e-mail when i say i would file a credit dispute. what in earth is going on?

did not want to leave you out of the loop here, i have spoken with Jerry and your wires will be handle accordingly! thanks!
Old 09-27-2008, 08:19 AM
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Originally Posted by 1FASTC32
did not want to leave you out of the loop here, i have spoken with Jerry and your wires will be handle accordingly! thanks!
Erick,

It's good to hear from you. I hope you and your family weathered the hurricane with only minor damage. I am assuming by your posting that you now have electricity. When you get a chance, please fill us in on the drama of the last few weeks and how your recovery is coming.

I am wishing all of God's blessings on your family during these trying times. Take care, my friend.


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