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Eurocharged HE shipping question?

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Old 04-23-2009, 01:11 PM
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Eurocharged HE shipping question?
Hi,
I bought Euro/HE from 8-10 days shipped to Lebanon, they told me it takes 3 days to built, till now no one respond to my mails, is there any thing rong with the company or this is a normal issue?
Thanks.
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Old 04-23-2009, 01:55 PM
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I have no probelm getting ahold of jake. Have you tried PMing him?
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Old 04-23-2009, 02:07 PM
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Originally Posted by rockjock
I hear the Cust service can be a little lax over there-this might be the "normal" response from these guys-
thats a new one on me...if you search the threads i'm sure you will see a ton of other folks that noticed that we go way out of the way for people.

Just this week we provided (read no charge) a new engine to a local customer as he blew his?

Robert- You have email...We have been dealing with a family surgical emergency as well as a customer with a blown engine so I appologize for any delay in communication
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Old 04-23-2009, 02:40 PM
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Originally Posted by rockjock
I hear the Cust service can be a little lax over there-this might be the "normal" response from these guys-
You mean Code 3 Performance, not Eurocharged or LET. Jake and Jerry bend over backwards for people.

OP, you're in Lebanon. It's only been 8-10 days and you're worried about the company? 3 days to make it and at LEAST a full week to ship it to you. Some say shipping alone can be 2 weeks.
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Old 04-23-2009, 02:41 PM
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I can wait, it is not a big issue, but all i needed was a reply. anyway good luck..
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Old 04-23-2009, 02:56 PM
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SilverBulletAMG: 8-10 days no shipping yet.
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Old 04-23-2009, 03:20 PM
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Sorry-meant Code 3-mods-get rid of that lousy post I made!
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Old 04-23-2009, 05:02 PM
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Originally Posted by Robert AMG
SilverBulletAMG: 8-10 days no shipping yet.
And I'm sure it feels like 8-10 months. Trust me, I know how hard it is to wait for parts in the mail. They will take care of you though.
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Old 04-23-2009, 05:05 PM
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Originally Posted by loungn14
thats a new one on me...if you search the threads i'm sure you will see a ton of other folks that noticed that we go way out of the way for people.
100% true.....i know from personal experience. Eurocharged has awesome customer service
Last edited by jturkel; 04-23-2009 at 05:25 PM.
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Old 04-23-2009, 05:16 PM
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I DON'T COME HERE ANYMORE
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Old 04-23-2009, 05:25 PM
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Originally Posted by rockjock
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Old 04-23-2009, 11:50 PM
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It'll be worth the wait. The quality of these products is top notch. Sometimes things get held up that they have no control over. I know we sell a lot of kits that require pieces from different manufacturers, and once one is late it throws everything out of whack.
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