mickey13

btw looks like you can hit them up on amazon and facebook

cm60k

As i know; OBX is small shop in "Taiwan" for Honda acc. & exh. parts, they opened branch in "Thailand>>Korea", then hopppaaaaaa to U.S market as "made in U.S.A"..?!?!!?!,

and it's one of "Optim performance group",

this company doesn't has official server to contact them, they offer their products in other wholesale vendors and get (40%) of contract agreement..!

http://www.obxracingsports.com/contact_us.php

-;ZAYED;-

nkctb7

Hi Z. I've contacted them six times via that same link and still no response.

DRBC43AMG

Could your mails be going directly to the junk mail folder? Just an idea...

nkctb7

Good point but definitely not! I check all spam/junk mail.

DRBC43AMG

I was thinking of your mails to them ending in their junk/spam folder

nkctb7

You never know! I emailed them several times through their inquiry page and I also emailed them directly from my email.

For those that were interested in seeing the difference between the W210 E55 and the W202 C43 exhaust manifolds, here's a side by side pic! C43 manifolds are on the right.

nkctb7

I happened to notice that there was a label underneath the W208 CLK 430 label and now I know what model headers I was shipped.

nkctb7

*UPDATE*

OBX never did respond to my numerous emails. However, I contacted Amazon and they were able to contact them for me. I have to say that I'm very impressed with Amazon's customer service. They promised a response within 10 hours and they came through.

OBX will honour a refund but I was wanting the CLK430 headers that I should have received. I paid $284 USD a year ago and the same headers are now over $100 USD more. It was their mistake as they sent the wrong headers and they haven't replied to my request for an exchange. Imho they're not worth $400 USD as they are just a glorified exhaust manifold.

I've decided that I'm just going to play it safe and stick with the factory exhaust manifolds as I know that they're made to last. The last thing that I need is for the OBX header to crack. That means more down time and another problem.

mickey13

Smart move. Get your money back or sell them on eBay for the higher price. It's too bad there are no headers left for our cars. Still kicking myself for not jumping on the kleemans that zayeds friend was selling a couple of years ago.

nkctb7

It is unfortunate that there's no header options for the C43. I almost purchased a new set of Kleemann headers a while back. The seller wanted me to gift him the funds and I backed out. It turned out that the pics that he sent me were taken off the Internet. Far too many scammers out there as I've been contacted by three people claiming to have a Carlsson CR1/12 wheel that I'm seeking. They were all bogus and wanted me to gift the funds via PayPal.

nkctb7

*Update*

Amazon had linked correspondence between myself and OBX. I provided proof that the headers were still brand new and in the original packaging. I also provided a copy of the purchase receipt stating CLK 430 headers as well as the packaging label stating that they had sent W203 C32 headers by mistake. Not only will they not rectify their error and exchange the headers for what I had ordered, they will not accept a return and issue a refund. They handled the situation as though I was trying to attain a refund for headers I had used for over a year. It was clear from the start that their customers are not in their best interests. They know ZERO about customer service and instead of doing the ethical thing and exchanging them for what was ordered, their attitude about their mishap was too bad for you! Some of you may say, well it was over a year and I should take the blame but, I could purchase the headers again and return the C32 headers back for a refund. I gave them the opportunity to do the right thing and they chose to tell me that it's my problem.

I would never recommend OBX Racing to anyone as it is clear that they don't care about their customers. I can only imagine how they handle their warranty policy based on what I've experienced. Lesson learned and I will do my best to turn away as many potential OBX Racing customers as possible.

cm60k

Sorry to hear that D.,

there're many damn poppies flows around the net, they're one of them..,,

my friend here forced the same issue 2 years ago, with his Audi 2.7T headers..!!

-;ZAYED;-