Steering Wheel Touchpad Problems

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Jun 7, 2019 | 12:03 AM

olemp

Thread Starter

Newbie

Joined: Apr 2019

Posts: 8

Likes: 0

Audi S4

Steering Wheel Touchpad Problems

Hi there,

Anyone else experiencing unresponsive steering wheel touchpad? Mine often doesn’t always respond to my touch and sometimes it takes several seconds for the action to happen.

Thanks in advance for the feedback

Jun 7, 2019 | 07:09 AM

MarcusDubya77

Senior Member

Joined: Sep 2018

Posts: 484

Likes: 67

From: Schonaich, Germany

19 C43 Coupe, XC 60

You can adjust the sensitivity on one of the settings menus.

Jun 7, 2019 | 07:30 AM

Silverbird

Junior Member

Joined: Feb 2019

Posts: 72

Likes: 27

From: Southern Ontario

2019 C43 Wagon

I occasionally get the same thing on the left side touch sensor - when I want to swipe through the display screens (up & down) there are times where it seems to not respond - but given the touch sensor, it could be that my finger was too dry or not firm enough. I've been trying to reproduce it to narrow down if it's me or it, but haven't figured it out yet.

I'm still figuring out the best way to control the infotainment, and so far use the center console controls over the steering wheel controls.
On a side note, when in android auto, is there a way to get the radio controls to pop up from the bottom (to skip stations) other than clicking the FFWD button on the touchpad?

Jun 7, 2019 | 08:11 AM

alexasa

MBWorld Fanatic!

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Joined: Mar 2016

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at standard setting it doesn't like the tip of my thumb - have to use the pad of my thumb - gong to look for the setting to adjust t a bit more sensitive

Jun 7, 2019 | 09:33 AM

RichardCranium3

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Joined: Mar 2017

Posts: 1,026

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From: Omaha, NE

'16 AMG GTS, '21 AMG GLE53

Hang in here with me. Our 18 month old Samsung washing machine crapped out on us last month so I've been dealing with getting Samsung to cover the repairs. Given the situation, I've been reading loads of reviews to see if anyone else has had the same problem. The unit uses a capacitive touch panel, akin to the touch pads on these new steering wheel controls. I found several reviews from people reporting the touch panels were unresponsive to the touch of certain people. Wives would try to use the machine and have no response, only to have their husbands walk up and everything works fine. I wonder if this same situation is happening to people out there with these fancy new touch based systems. I know a lot of the new Lincoln and GM cars have button setups like this. That would suck.

Jun 7, 2019 | 12:10 PM

Candyman19

Newbie

Joined: May 2019

Posts: 6

Likes: 4

C43 '19

I just picked up my car yesterday and still learning the car. I do notice that I have to swipe several times to get it to move along. I also noticed this when using CarPlay and turning the knob to scroll through the menu, it sometimes doesn't sense it. Anyone else have issues with the Carplay responsiveness?

Jun 7, 2019 | 03:25 PM

GuardianVA

Member

Joined: Aug 2018

Posts: 212

Likes: 64

From: the Right coast

'19 C43

They are capacitive touchpads, just like most touchscreens are (i.e. cellphone). They need an ever so slight electrical field to be present to register a touch. If your hands are unusually dry that will lessen the conductivity. If you work with your hands a lot, the skin thickens due to wear and the resulting reduced sloughing of the dead cells; this reduces the conductivity. Residue from lotion or other substances that might build up on the pads also reduces the conductivity. And some people just don't produce the same amount of electric "charge" across their skin as others do. Temperature itself has no effect, except that sweat will increase the conductivity.

To adjust the sensitivity Go to "System" and then select "Input" then "Touch Control Sensitivity." Hopefully adjusting the sensitivity helps with the issue for you.