Flame3g

I had a bad experience with MB of Sacramento and gave them a bad customer service complaint. So i went to MB of Walnut Creek and got treated with respect.

ChuckinTucson

I haul high-end cars around the country for a living, and do a lot of business with MBLN. They buy a lot of new cars from other dealers, especially from Michigan dealers. I have not bought a car from them (live in Arizona), but from my perspective they are really easy to get along with.

For the poster above looking for the Maybach, MBLN is an authorized Maybach dealer; however, I would suggest Phoenix Motors Cars. For some reason, they have sold more than any other dealer in the U.S.

Lender1

To put a finer point on it, it's called diversity training. At my last company it was mandatory for all employees. One interesting story was a "dirty" man came into our lobby and presented a teller with a $900.00 check. She looked at him and started to ask a lot of questions. It turned out that the "dirty" man was CEO of a Fortune 500 company. He was working in his garden and needed some cash to get more supplies.

You are absolutely right, never assume anything about anyone. A customer I had build his business from the ground up. One day he came to see me in work shoes, dark blue "workies" and a light blue work shirt. No one would have guessed he was worth $40,000,000 but he was.

jbondox

Don't believe him! LMAO... (inside joke)

OK so the point of this thread is to vent maybe? You should be mad at yourself, not them! Do you really expect a vehicle that is in demand, and new, and most likely already pre-ordered months ago to sit on a show room floor??? I am confused.... that is like saying the SL63 silver aero should be on all the floors... let's see 100 made... get my point.

BTW if you have seen the commercial... that is how it is in real life... off the freakin wall

360_iti

2 posts and disappeared?

hkycoldrct

Mercedes is pretty good at not judging the book by it's cover. I've gone into a few show rooms looking like I got pulled out of the sewer and never been given the brush off.

I did look at a Saturn Sky when it first came out and got yelled at by the saleswoman. She tells me 'don't touch the car, it's very rare and veerrry expensive'. I think it was around the high 20's at the time. I guess a guy in flip flops, a pair of shorts and a tank top can't afford a car "that .expensive",

451/443=EW

Mercedes teaches the sales staff to NEVER judge someone. I know I was told this by the ceo of the company. Its not the company, its the individuals who pratice this dumb behavior. I was always tought to treat everyone the same by all my employers and managers.

So its not the companys its just lazy people.

Someone called salespeople brats, that isnt fair to me and many others.
Sorry for the rant but I hear it all the time cus someone had a bad experience or still has them. CHANGE your sales person.