DO NOT BUY FROM XTRALIGHTS.COM !!!!
#1
Junior Member
Thread Starter
Join Date: Aug 2008
Posts: 54
Likes: 0
Received 0 Likes
on
0 Posts
c63 amg
DO NOT BUY FROM XTRALIGHTS.COM !!!!
I purchased a set of 6000ks from xtralights and were sent the wrong type (d2s instead of d1s). I sent the bulbs back via usps and insured the shipment. Xtralights received he bulbs over a month ago and has not credited my CC.
I am now filing a dispute with my CC company. I provided my tracking number to show proof of delivery. Xtralights has not credited my CC after a month of receiving the bulbs. My CC bank credited me the funds and they are settling up with Xtralights.
Xtralights customer service is horrible. I've sent numerous emails to them regarding the item and get horrible responses. One person yelled at me via email by typing in ALL CAPS. I've called their customer service number and the extension has always been busy and my calls never returned after leaving voicemail.
I'm sure others have had good experiences with the company, but I would shop elsewhere. There are many businesses elsewhere that want to sell you $200 light bulbs.
PS I ended up buying a set of 6000k bulbs from ebay--they look great
I am now filing a dispute with my CC company. I provided my tracking number to show proof of delivery. Xtralights has not credited my CC after a month of receiving the bulbs. My CC bank credited me the funds and they are settling up with Xtralights.
Xtralights customer service is horrible. I've sent numerous emails to them regarding the item and get horrible responses. One person yelled at me via email by typing in ALL CAPS. I've called their customer service number and the extension has always been busy and my calls never returned after leaving voicemail.
I'm sure others have had good experiences with the company, but I would shop elsewhere. There are many businesses elsewhere that want to sell you $200 light bulbs.
PS I ended up buying a set of 6000k bulbs from ebay--they look great
#3
Junior Member
Thread Starter
Join Date: Aug 2008
Posts: 54
Likes: 0
Received 0 Likes
on
0 Posts
c63 amg
The 6000k have hardly noticeable reduction in visibility, but the light 'appears' brighter. In reality, 4300k offer the best visibility. The light color is definitely noticeable though--- the light appears like pure white with a slight hint of blue.
Overall, I am pleased with the lights much more than the 4300k. I would like to get the fog lights to match as well as the eyelids.
However, I can't justify paying $200 for some $5 LED arrays. Maybe I'll make them myself and put my masters degree to good use and sell them on the board for $30 a pop
Overall, I am pleased with the lights much more than the 4300k. I would like to get the fog lights to match as well as the eyelids.
However, I can't justify paying $200 for some $5 LED arrays. Maybe I'll make them myself and put my masters degree to good use and sell them on the board for $30 a pop
#5
Banned
Join Date: Nov 2010
Posts: 955
Likes: 0
Received 1 Like
on
1 Post
2008 C63 ,2009 SL 63 AMG, 2011 SLS AMG
I purchased a set of 6000ks from xtralights and were sent the wrong type (d2s instead of d1s). I sent the bulbs back via usps and insured the shipment. Xtralights received he bulbs over a month ago and has not credited my CC.
I am now filing a dispute with my CC company. I provided my tracking number to show proof of delivery. Xtralights has not credited my CC after a month of receiving the bulbs. My CC bank credited me the funds and they are settling up with Xtralights.
Xtralights customer service is horrible. I've sent numerous emails to them regarding the item and get horrible responses. One person yelled at me via email by typing in ALL CAPS. I've called their customer service number and the extension has always been busy and my calls never returned after leaving voicemail.
I'm sure others have had good experiences with the company, but I would shop elsewhere. There are many businesses elsewhere that want to sell you $200 light bulbs.
PS I ended up buying a set of 6000k bulbs from ebay--they look great
I am now filing a dispute with my CC company. I provided my tracking number to show proof of delivery. Xtralights has not credited my CC after a month of receiving the bulbs. My CC bank credited me the funds and they are settling up with Xtralights.
Xtralights customer service is horrible. I've sent numerous emails to them regarding the item and get horrible responses. One person yelled at me via email by typing in ALL CAPS. I've called their customer service number and the extension has always been busy and my calls never returned after leaving voicemail.
I'm sure others have had good experiences with the company, but I would shop elsewhere. There are many businesses elsewhere that want to sell you $200 light bulbs.
PS I ended up buying a set of 6000k bulbs from ebay--they look great
This shows what a bunch of douchebags of staff are in xtralight.com. I was going to purchase some goods from them.I also kept calling them and e-mailing them with questions about a specific item and they never replied. Ceratinly after hearing about this matter, I will never deal with them.
I am copying this link and sending it via E-mail to those freaks, so they could see it and hopefully provide better customer service in the future.
Trending Topics
#8
Member
Join Date: Feb 2012
Location: Canada
Posts: 205
Likes: 0
Received 0 Likes
on
0 Posts
12 MB C63
#9
Senior Member
Join Date: Jun 2011
Location: San Diego
Posts: 418
Likes: 0
Received 0 Likes
on
0 Posts
C63, C300, 911TT x 3, 911 C2 x 2, 911SC, SL65, SL500, 280SL Plus some trucks
You didn't seriously pay $200 for D1S bulbs?
$50 is the most you should expect to pay, even with a lifetime warranty.
Jim
$50 is the most you should expect to pay, even with a lifetime warranty.
Jim
#12
MBWorld Fanatic!
#14
Recently I had purchased HID Xenon lights kit package from Xtralights. I am really glad to buy this, as I got the order on time as committed by them. All services provided were up to the mark. I prefer shopping all my auto parts with them only now. Consider only Xtralights while shopping for your car…!! It’s not just good but the best ……!![drive](https://mbworld.org/forums/images/smilies/driving.gif)
![drive](https://mbworld.org/forums/images/smilies/driving.gif)
#17
Super Member
Join Date: Apr 2008
Location: Halifax, Canada
Posts: 601
Likes: 0
Received 0 Likes
on
0 Posts
2006 BMW 330i, 2009 C63
Recently I had purchased HID Xenon lights kit package from Xtralights. I am really glad to buy this, as I got the order on time as committed by them. All services provided were up to the mark. I prefer shopping all my auto parts with them only now. Consider only Xtralights while shopping for your car…!! It’s not just good but the best ……!![drive](https://mbworld.org/forums/images/smilies/driving.gif)
![drive](https://mbworld.org/forums/images/smilies/driving.gif)
![crazy](https://mbworld.org/forums/images/smilies/crazy.gif)
George
Last edited by jarjoug; 03-31-2012 at 06:31 PM.
#18
MBWorld Fanatic!
Join Date: Jun 2011
Location: Silicon Valley, CA
Posts: 3,313
Received 170 Likes
on
145 Posts
C63 AMG, P30
Recently I had purchased HID Xenon lights kit package from Xtralights. I am really glad to buy this, as I got the order on time as committed by them. All services provided were up to the mark. I prefer shopping all my auto parts with them only now. Consider only Xtralights while shopping for your car…!! It’s not just good but the best ……!![drive](https://mbworld.org/forums/images/smilies/driving.gif)
![drive](https://mbworld.org/forums/images/smilies/driving.gif)
#19
Recently I had purchased HID Xenon lights kit package from Xtralights. I am really glad to buy this, as I got the order on time as committed by them. All services provided were up to the mark. I prefer shopping all my auto parts with them only now. Consider only Xtralights while shopping for your car…!! It’s not just good but the best ……!![drive](https://mbworld.org/forums/images/smilies/driving.gif)
![drive](https://mbworld.org/forums/images/smilies/driving.gif)
You typing in all caps makes you look like an ***, and i firmly believe you probably are associated with xtralights. Can you make it any more obvious? This is your first post too? Come on..
#20
Super Moderator
#22
Recently I had purchased HID Xenon lights kit package from Xtralights. I am really glad to buy this, as I got the order on time as committed by them. All services provided were up to the mark. I prefer shopping all my auto parts with them only now. Consider only Xtralights while shopping for your car…!! It’s not just good but the best ……!![drive](https://mbworld.org/forums/images/smilies/driving.gif)
![drive](https://mbworld.org/forums/images/smilies/driving.gif)
![naughty](https://mbworld.org/forums/images/smilies/naughty.gif)
#24
I am also found the shoppping on XTRALIGHTS! I ordered 5000K, but they sended me 8000K... That's 3000k for free! Where else is that done?? Cutomer sevis the best. Shipping times make very good my happy!