how much have you paid for service A
You paid:
$70 in oil
$20 in filter
$90 in labor
------------
$180
But for what?? Most of service a is inspection. Im sure the independent shop didnt do the full inspection and top off all fluids. You got a $180 oil change and a computer reset.
Correct me if im wrong...
I paid $365.... ill edit back the details.
$230 in labor
$136 in parts
----------------
$365 + Tax
Parts include: 10 Qt of Oil. Filter. Wiper Blades.




I would rather have the dealership look at it with all the right equipment at their disposal than a off the side shop. Right oil, right filter, right support pads to raise the car, right wrench and tools, right inpection (to know what to be looking for), etc...
I don't get it. We pay about $60K for a car, then spend $300+ in tires every 5 months, spend $1500 in brake rotars and pads, pay $1500+ in difusers and spoilers and lips, $1000K in tint, then we skimp out on a cruicial, documented, procedure to save $100...
I would rather have the dealership look at it with all the right equipment at their disposal than a off the side shop. Right oil, right filter, right support pads to raise the car, right wrench and tools, right inpection (to know what to be looking for), etc...
I don't get it. We pay about $60K for a car, then spend $300+ in tires every 5 months, spend $1500 in brake rotars and pads, pay $1500+ in difusers and spoilers and lips, $1000K in tint, then we skimp out on a cruicial, documented, procedure to save $100...

So true.. im agreeing a lot with you this week...
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And really is saving a few hundred bucks on service once a year really that big of a deal in your world, if it is you probably shouldn't be driving this car
(a general comment to anyone, not directly pointed at you Eagle
)I hear you Eagle about saving some money, but unless your local dealer really sucks, which some really do, I just wouldn't risk it. my.02
Do you guys ever watch the techs service your cars?
I'm thinking about it with my C63 (or E63--it's in another thread
) just because these cars are much rarer than the usual MBs and they require some unique things like specific oil, LSD fluids, special plug for the LSD, etc.Thoughts on watching the tech
I think for $260 you can complaint considering that you get a full report(pink paper) from the dealer and they also wash your car. Last but not least I also got a courtesy car as well so I guess that if you are just looking at getting a $90 oil change you can go that route but other wise you are getting first class service going with the dealer.
I would rather bring a problem with my warranty MB back to the dealer and make a claim because they messed something up while it was in the shop for service then some mom and pop shop. Good luck getting the mom and pop shop to fix it.
Were talking a difference of $80 here.
For $80 more I pulled up and got my *** kissed for 5 mins. Then they rolled in a loaner and said "we will call you later, have a wonderful day" I was out of there in 15 mins.
Couple of questions to make things interesting:
1. Was the shop an authorized MB repair shop?
2. If that shop worked on your car and was NOT authorized will it void a warranty claim?
3. Will you have a record of getting the service A done other than a receipt from some mom and pop shop?
1) i guess not because its privately owned by some ex MB mechanics not a dealership.
2) im not sure how an oil change and fluid check could void the warranty unless you did NOT change the oil and filter. both of which i observed them do.
3) no record obviously at the dealership for this A service but how is that different than some guys doing their own oil changes? im on record at the shop and i have a receipt.
if i had other warranty issues with the car or CEL coming on or any other issues i would have probably left Service A to the dealer and had them address the other issues. since i had no issues and the car is driven VERY soft.... i thought i would try out the independent shop that a ton of people rave about here locally. they told me they had 2100 MBs in their system that they have done work on. is this a true statement? i dont know. but they are well advertised and i know probably 10 MB owners who use them. probaby the safest bet is the dealer but i thought i would give this guy a shot. i didnt think an oil change was that big of a deal as long as it was done.
its nice to get everyone's opinions and to discuss all these small details that most other car brands guys would probably never discuss. i NEVER had my corvette serviced at GM and to be honest i cringe at the thought of having my local GM dealer do anything to a car. thats one reason why i dont buy GM anymore. my Nissan has never been to the dealer for a service. i use another well known indy shop here who has done everything to it. 106k miles and runs like new or at least has no issues.
1) i guess not because its privately owned by some ex MB mechanics not a dealership.
2) im not sure how an oil change and fluid check could void the warranty unless you did NOT change the oil and filter. both of which i observed them do.
3) no record obviously at the dealership for this A service but how is that different than some guys doing their own oil changes? im on record at the shop and i have a receipt.
if i had other warranty issues with the car or CEL coming on or any other issues i would have probably left Service A to the dealer and had them address the other issues. since i had no issues and the car is driven VERY soft.... i thought i would try out the independent shop that a ton of people rave about here locally. they told me they had 2100 MBs in their system that they have done work on. is this a true statement? i dont know. but they are well advertised and i know probably 10 MB owners who use them. probaby the safest bet is the dealer but i thought i would give this guy a shot. i didnt think an oil change was that big of a deal as long as it was done.
its nice to get everyone's opinions and to discuss all these small details that most other car brands guys would probably never discuss. i NEVER had my corvette serviced at GM and to be honest i cringe at the thought of having my local GM dealer do anything to a car. thats one reason why i dont buy GM anymore. my Nissan has never been to the dealer for a service. i use another well known indy shop here who has done everything to it. 106k miles and runs like new or at least has no issues.
Im not really sure on that though....
Oil changes are fine at any shop. Services are different I think...
Again, not sure. Im new to this "Service A" "Service B" "Give me your money" BS.
My independent, on the other hand, has the best Porsche, BMW, and MB techs in town working for them.
The only problem is they charge almost as much as the stealer.
The truth is, that almost dealerships employ young mechanics (aka kids) who could careless whether they poured transmission oil or gear oil into your engine.
The most important thing about a mechanic IMO, is finding one whom you trust, who is honest and has experience in diagnosing/fixing automotive issues and won't admit when he's wrong or he's touched your steering wheel with his greasy hands. It helps if they've also worked on specific models/makes.
As long as any car I own is under warranty, I will service it myself (oil, brakes ie. regular maintenance) unless its something which requires significant overhaul or work. I don't trust any mechanic, because although they may change your oil, it's not to say they won't accidentally scratch your paint with a wrench or socket. End of the day there is no mechanic as picky or as thorough as myself



