RANT - not a f-ing parts department!!!
Sorry to go off here but I have to vent. As many of you know 1st hand I have open in the past in trying to help all of you on certain MBZ parts that I can get access to in Europe which might not be available in the US. This is how the whole Euro Console upgrade project got started. I have no problem doing this as I like to help out fellow C63 owners and MB fans where possible. I have also provided pricing to some others on different parts when asked in hopes that pricing here is cheaper than at stealerships in the US. I do so as I have a very good contact at MBZ here who considers me a friend and is willing to do things most service advisors would not do. Can you imagine a service rep at US dealership allowing a customer to order 20+ center consoles plus misc parts, provide a blended price (parts included, not seperate = savings of $70+) and the do it without tax? Hence why alot of you now have the consoles that you do and I think this has been a success for all involved and I have enjoyed helping out on this.
Anyway, what has set me off here is that a certain member who will remain nameless sends me emails asking me to get price on ROW airboxes (which I did provide - $386.00) and then sends a follow-up email asking whether I have ordered them or not?
and I should do so if I can get them for a certain price(I guess the $386.00 price). He then asks if this price includes shipping! WTF! I have repeated in emails that airboxes will be expensive to ship and that this person should have a Fed-Ex or some other courier company to ship these as this is the only way possible. That is IF I decide to take the time to order the boxes, pay for them in advance, package them up and the prepare paperwork for shipment as the price above was without VAT tax and requires export documents. The Czech post will not except them as they are too large for parcel shipment. No response to the question where they have shipping account and that I should look up shipping price and get cheapest way possible as there is no rush! Geeze, thanks for been so understanding. Like I have nothing else better to do than this.Why am I pissed here..simple. This member who wants the airboxes seems to think I am some sort of MBZ supplier or something and that I am obiligated to get pricing, shipping estimations, purchase the product, spend the time preparing paperwork for shipment, and then taking the time to go and ship the f-ing things! I do not do this as business and have never made a cent doing any of this. In fact with charges by PayPal and other things I have probably lost $100+ or more on the console project alone. No big deal and not worth talking about. That been said, I have a regular career and family where my time is limited at best and is precious to me so why does this member think I should jump on his needs like I am some part supplier or something.

I consider alot of you "friends" (in virtual sense) as I have never actually met any of you, and I am always glad to help with part information/pricing whenever possible. Almost all members are appreciative of this and have been very kind and supportive on other mods that I have done. That is what this community/bulletin board is all about. Helping out and sharing information and experiences while repecting each other. That been said, I want to make it clear to a certain member that I am not here to supply pricing/parts at their demand and that my time is my time. This simply pisses me off!
Sorry for the rant, but this sort of behaviour by this member IMHO is counter-productive to what MBWorld is all about. I wanted to make a point here. All this aside I am here to help out all of you on Euro sourced parts when asked - all I ask in return is that people respect that I do this as a favor to them and that it be treated as such.
Dave
Last edited by harrower; Sep 4, 2010 at 10:22 AM.
Don't let one or two bad apples ruin your day. Just ignore their requests. You don't owe anybody anything.

I know first hand what it is like to get spammed by other members looking for information. My PM box is often mistaken for the search function on this forum.

Just a rant thats all. I guess spending a Saturday afternoon boxing up/labelling and doing paperwork for the next console order has me somewhat on edge and then to get this sort of email, just set me off. Probably time to head out, put some hard miles in and burn some gas!
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Don't let one or two bad apples ruin your day. Just ignore their requests. You don't owe anybody anything.

I know first hand what it is like to get spammed by other members looking for information. My PM box is often mistaken for the search function on this forum.

The Best of Mercedes & AMG
2) Look out at the beautiful Prague countryside
3) Open and enjoy a REAL beer.
4) Gaze at the gorgeous Czech women.
5) Count your blessings.
6) Move on from this TOOL!!
1.Breath taken
2. sunny and warm
3. beer always cold here
4. looking is hard without touching even with the wife out of town!
5. I am blessed for sure!
6. Have moved on...
Guess I forgot to mention in original post that this specific member was getting one of the consoles so I had already done him a favor. Issue closed.
D
Want to come over? You might not leave...speaking from experience
4a) Get some of those gorgeous women's phone numbers so I'll have something to do at night when you are with your family Dave unless you want to come along!!!
Want to come over? You might not leave...speaking from experience
(been married man and all)
Have my MBA from McGill. Where did you go to school? Czechs love Canadians...except when we kick the a-ses in hockey!
Seriously though, you've done your reputation a lot of good on MBWorld by helping out so many people, and you have a nice looking family there.
Just a rant thats all. I guess spending a Saturday afternoon boxing up/labelling and doing paperwork for the next console order has me somewhat on edge and then to get this sort of email, just set me off. Probably time to head out, put some hard miles in and burn some gas!

I still do consider most of what I do favors, but I also keep it professional when representing my company.




It's called consideration.
I know I'm not perfect, but I can understand how TS feels.
I haven't been on this forum very long and one of the first things I noticed after joining this forum was that TS does a lot of favors for people. I just figured he was a nice and thoughtful guy.
Anyway, thanks for being such a supportive member on here, TS.


