C63 AMG (W204) 2008 - 2015
Sponsored by:
Sponsored by:

Outstanding customer service from Jerry @ Eurocharged!

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Sep 8, 2010 | 08:34 PM
  #1  
Dr_jitsu's Avatar
Thread Starter
Senior Member
 
Joined: Aug 2009
Posts: 311
Likes: 0
2009 E350, 2002 GT2, 2004 SC M3, 2010 C63
Outstanding customer service from Jerry @ Eurocharged!

Not only did Jerry give me a great tune on my C63, but when I mentioned I had an emmisions issue with my M3 he scanned it for free, determined I had a bad 02 sensor, recommended a good local BMW shop and even gave me a ride home from that shop after I dropped my car off.

Now thats customer service!
Reply
Old Sep 8, 2010 | 08:36 PM
  #2  
obsidian05e55's Avatar
MBWorld Fanatic!
 
Joined: Dec 2006
Posts: 3,278
Likes: 3
From: Livingston NJ
C63, Grigio Medio E46 M3
. Loving my tune.. 8k miles, no issues. Besides 2 sets of rear tires
Reply
Old Sep 8, 2010 | 08:44 PM
  #3  
shardul's Avatar
Former Vendor of MBWorld
iTrader: (1)
 
Joined: May 2008
Posts: 12,139
Likes: 295
From: Houston
2003 W211 E55, 2003 W220 S600
Originally Posted by Dr_jitsu
Not only did Jerry give me a great tune on my C63, but when I mentioned I had an emmisions issue with my M3 he scanned it for free, determined I had a bad 02 sensor, recommended a good local BMW shop and even gave me a ride home from that shop after I dropped my car off.

Now thats customer service!
i can vouch for that too
Reply
Old Sep 9, 2010 | 12:19 PM
  #4  
PetroC63's Avatar
MBWorld Fanatic!
 
Joined: Aug 2005
Posts: 2,207
Likes: 2
From: North Jersey
2012 CTS-V
I agree, my experience with Jerry and Eurocharged
is second to none.

Also ACG has some wonderful customer service.
Reply
Old Sep 9, 2010 | 03:22 PM
  #5  
B.E.R.U.A.N.G's Avatar
Super Member
 
Joined: Jul 2006
Posts: 528
Likes: 0
From: Seattle
CLK 500(Gone), C63 FTW!
I am waiting for my ECU to be delivered tomorrow by Jerry, even before I got the ECU I am pleased with how patient Jerry to help me out step-by-step to remove my ECU...

also, I love the fact that Eurocharged didnt involved in any other tuner "war"

man, I can wait till tomorrow come!
Reply
Old Sep 9, 2010 | 03:57 PM
  #6  
loungn14's Avatar
SPONSOR
 
Joined: Jul 2007
Posts: 5,459
Likes: 152
From: Houston/ Austin /Toronto / UAE / Minneapolis / Orlando /Cincinnati
Eurocharged Performance ML63 and TT lambo
Originally Posted by B.E.R.U.A.N.G
I am waiting for my ECU to be delivered tomorrow by Jerry, even before I got the ECU I am pleased with how patient Jerry to help me out step-by-step to remove my ECU...

also, I love the fact that Eurocharged didnt involved in any other tuner "war"

man, I can wait till tomorrow come!
Please let us know how you like it, good bad or indifferent! We are always looking for ways to improve our product and customer service!
Reply
Old Sep 9, 2010 | 05:14 PM
  #7  
mrc63jg's Avatar
Junior Member
 
Joined: Sep 2009
Posts: 70
Likes: 0
C63
+1 on everything said so far, Jerry is a great, very down to earth, stand-up guy.
Reply
Old Sep 10, 2010 | 11:18 AM
  #8  
emericr's Avatar
MBWorld Fanatic!
 
Joined: May 2005
Posts: 2,925
Likes: 170
From: Naples FL
2021 Porsche TTS
Same feedback here. Jerry is outstanding. Sent my ECU a second time for retuning and was sent back in record time. He delivers what he promises and goes beyond what is expected.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Sep 10, 2010 | 11:51 AM
  #9  
loungn14's Avatar
SPONSOR
 
Joined: Jul 2007
Posts: 5,459
Likes: 152
From: Houston/ Austin /Toronto / UAE / Minneapolis / Orlando /Cincinnati
Eurocharged Performance ML63 and TT lambo
Originally Posted by emericr
Same feedback here. Jerry is outstanding. Sent my ECU a second time for retuning and was sent back in record time. He delivers what he promises and goes beyond what is expected.
now thats what I like to hear!

Reply
Old Sep 10, 2010 | 12:28 PM
  #10  
C63-smartin's Avatar
Junior Member
 
Joined: Aug 2010
Posts: 17
Likes: 0
From: Denver, Colorado
2009 C63 AMG, 2009 ML350, 2005 Mini Cooper S Conv., 2005 Ford F350 Crew Cab SRW
+1
Just got my C63 and Jerry hooked me up with a tune.
Great turn around service and communication on the deal.
- Sent on Tuesday - back in my hands on Thursday.
Reply
Old Sep 10, 2010 | 12:57 PM
  #11  
lebreeze's Avatar
Member
 
Joined: Nov 2009
Posts: 211
Likes: 3
From: ontario
2014 991s, 2015 macan turbo, 2018 c63s
Pm me price pls for ecu jerry
Reply
Old Sep 10, 2010 | 01:12 PM
  #12  
turbo997turbo99's Avatar
Junior Member
 
Joined: Apr 2010
Posts: 18
Likes: 0
c63 amg
Originally Posted by lebreeze
Pm me price pls for ecu jerry
Hi Jerry,me too......................
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 05:01 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE