Outstanding customer service from Jerry @ Eurocharged!

Sep 8, 2010 | 08:34 PM

Dr_jitsu

Thread Starter

Senior Member

Joined: Aug 2009

Posts: 311

Likes: 0

2009 E350, 2002 GT2, 2004 SC M3, 2010 C63

Outstanding customer service from Jerry @ Eurocharged!

Not only did Jerry give me a great tune on my C63, but when I mentioned I had an emmisions issue with my M3 he scanned it for free, determined I had a bad 02 sensor, recommended a good local BMW shop and even gave me a ride home from that shop after I dropped my car off.

Now thats customer service!

Sep 8, 2010 | 08:36 PM

obsidian05e55

MBWorld Fanatic!

Joined: Dec 2006

Posts: 3,278

Likes: 3

From: Livingston NJ

C63, Grigio Medio E46 M3

. Loving my tune.. 8k miles, no issues. Besides 2 sets of rear tires

Sep 8, 2010 | 08:44 PM

shardul

Former Vendor of MBWorld

iTrader: (1)

Joined: May 2008

Posts: 12,139

Likes: 295

From: Houston

2003 W211 E55, 2003 W220 S600

Quote:

Originally Posted by Dr_jitsu

i can vouch for that too

Sep 9, 2010 | 12:19 PM

PetroC63

MBWorld Fanatic!

Joined: Aug 2005

Posts: 2,207

Likes: 2

From: North Jersey

2012 CTS-V

I agree, my experience with Jerry and Eurocharged
is second to none.

Also ACG has some wonderful customer service.

Sep 9, 2010 | 03:22 PM

B.E.R.U.A.N.G

Super Member

Joined: Jul 2006

Posts: 528

Likes: 0

From: Seattle

CLK 500(Gone), C63 FTW!

I am waiting for my ECU to be delivered tomorrow by Jerry, even before I got the ECU I am pleased with how patient Jerry to help me out step-by-step to remove my ECU...

also, I love the fact that Eurocharged didnt involved in any other tuner "war"

man, I can wait till tomorrow come!

Sep 9, 2010 | 03:57 PM

loungn14

SPONSOR

Joined: Jul 2007

Posts: 5,459

Likes: 152

From: Houston/ Austin /Toronto / UAE / Minneapolis / Orlando /Cincinnati

Eurocharged Performance ML63 and TT lambo

Quote:

Originally Posted by B.E.R.U.A.N.G

Please let us know how you like it, good bad or indifferent! We are always looking for ways to improve our product and customer service!

Sep 9, 2010 | 05:14 PM

mrc63jg

Junior Member

Joined: Sep 2009

Posts: 70

Likes: 0

C63

+1 on everything said so far, Jerry is a great, very down to earth, stand-up guy.

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Sep 10, 2010 | 11:51 AM

loungn14

SPONSOR

Joined: Jul 2007

Posts: 5,459

Likes: 152

From: Houston/ Austin /Toronto / UAE / Minneapolis / Orlando /Cincinnati

Eurocharged Performance ML63 and TT lambo

Quote:

Originally Posted by emericr

Same feedback here. Jerry is outstanding. Sent my ECU a second time for retuning and was sent back in record time. He delivers what he promises and goes beyond what is expected.

now thats what I like to hear!

Sep 10, 2010 | 12:28 PM

#10

C63-smartin

Junior Member

Joined: Aug 2010

Posts: 17

Likes: 0

From: Denver, Colorado

2009 C63 AMG, 2009 ML350, 2005 Mini Cooper S Conv., 2005 Ford F350 Crew Cab SRW

+1
Just got my C63 and Jerry hooked me up with a tune.
Great turn around service and communication on the deal.
- Sent on Tuesday - back in my hands on Thursday.